2025 Developments
Retail in Switzerland in 2025 demonstrated a clear realignment as consumer caution and the prioritisation of leisure and services over material purchases led to a 2% decline in value sales to CHF109.9 billion, in contrast to the more stable conditions elsewhere in Western Europe. Despite supermarkets maintaining the highest value at CHF25.7 billion, the channel's sales fell by 5%. Meanwhile, the broader decline in general merchandise stores and home products specialists highlights the restrained demand across both essential and discretionary goods. The environment remains moderately attractive, with gradual nominal value growth forecast through 2030, but low real growth and intensifying price competition from discounters and international e-commerce platforms temper expectations. Success now hinges on investment in digital-first concepts, omnichannel services, and health and wellness propositions, as exemplified by the adoption of AI-powered shopping tools and digital health services. Brands seeking to remain competitive must differentiate through convenience, technological integration, trusted service, and a seamless blend of physical and online experiences, while also addressing the growing threat from counterfeit goods and informal sales channels.
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Overview:
Understand the latest market trends and future growth opportunities for the Retail industry in Switzerland with research from Euromonitor International's team of in-country analysts – experts by industry and geographic specialisation.
Key trends are clearly and succinctly summarised alongside the most current research data available. Understand and assess competitive threats and plan corporate strategy with our qualitative analysis, insight and confident growth projections.
Data and analysis in this report provides further detailed coverage dedicated to the following key categories, where applicable:
- Convenience Stores
- Discounters
- Hypermarkets
- Supermarkets
- Traditional Grocery Retailers
- Apparel and Footwear Specialist Retailers
- Electronics and Appliance Specialist Retailers
- Health and Beauty Specialist Retailers
- Home and Garden Specialist Retailers
- Department Stores
- Variety Stores
- Warehouse Clubs
- Direct Selling
- Homeshopping
- Vending
If you're in the Retail industry in Switzerland, our research will help you to make informed, intelligent decisions; to recognise and profit from opportunity, or to offer resilience amidst market uncertainty.
The Retail in Switzerland report includes:
- Analysis of key retail trends
- Detailed segmentation of offline and online retail sales
- Historic channel sizes (retail value sales, outlet counts, and selling space)
- Company and brand market shares (retail value sales and outlet counts)
- Five year forecasts of market trends and market growth
- Robust and transparent research methodology, conducted in-country
This report answers:
- What is the market size of Retail in Switzerland?
- Which are the leading retailers in Retail in Switzerland?
- How are products distributed in Retail in Switzerland?
- How is the rise of e-commerce and the expansion of modern grocery retail impacting traditional retail?
- How significant are discounters and private label in Switzerland?
- To what extent are sales shifting towards digital channels?
- What is the long-term outlook for bricks-and-mortar?
- How is macroeconomic and political uncertainty affecting the retail industry?
- What types of retailers are seeing the fastest growth in digital sales?
- What is the future of retail?
Retail in Switzerland
2025 Developments
Key Data Insights
Weak Consumer Sentiment Limits Growth Opportunities in 2025
Focus Shifts to Digital Sales and Services
Migros and Coop Tailor Hybrid Experiences to Match Shifting Consumer Priorities
Retail’S Coming Generation Split: Tech Titans Vs. Wellness Warriors
Migros and Coop Defend Lead as Discounters and E-Commerce Gain Ground
Digitec Galaxus Ups the Stakes in Swiss Retail
Informal Retail
Opening Hours for Physical Retail
Seasonality
Christmas
Easter
Convenience Retailers in Switzerland
Key Data Insights
Convenience Retailers Summary
Convenience Retailers Are under Pressure to Adapt to Shifting Consumer Demands
Valora Expands Fresh Food Offer and Digital Services to Capture Mobile Consumers
Sustainability and Mobility Trends Reshape Shopping Habits and Store Concepts
Spar Express and Avec Boost Relevance with Tailored Services and Outlet Growth
Service Innovation and Outlet Expansion Cushion Price and Mobility Challenges
Valora Extends Lead as Rivals Rely on Entrenched Routines
Supermarkets in Switzerland
Key Data Insights
Supermarkets Summary
Supermarkets Forced to Adapt to Changing Shopper Expectations
Players Innovate with 24/7 Access and Lifestyle-Driven Concepts to Retain Loyalty
Migros Drives Store Expansion to Secure Consumer Loyalty
Consumers Prioritise Promotions and Sustainability in Purchasing Decisions
Coop Accelerates Network Growth and Innovation to Widen Its Lead
Automated Formats and Local Sourcing Unlock New Growth Opportunities
Hypermarkets in Switzerland
Key Data Insights
Hypermarkets Summary
Migros and Coop Refocus Efforts as Shoppers Prioritise Discounts and Value
Coop Elevates In-Store Experience with Modernised Layouts and Digital Navigation
Migros and Coop Prioritise Smaller Formats as Outlet Growth Stalls
Discounters and E-Commerce Capture Demand as Consumer Habits Persist
Migros Sustains Dominance as Format Restricts New Entrants
Discounters in Switzerland
Key Data Insights
Discounters Summary
Migros Expands Low-Price Offers, Driving Shoppers From Discounters
Denner Revitalises Stores to Align with Changing Shopper Priorities
Denner Invests in Broadening Its Assortment as Consumer Expectations Rise
Aldi and Lidl Accelerate Expansion Plans to Capture Shifting Shopper Loyalty
Aldi Expands Store Network to Close the Gap with Denner
Small Local Grocers in Switzerland
Key Data Insights
Small Local Grocers Summary
Discounters and Supermarkets Attract Cost-Conscious Shoppers with Lower Prices
Migros Shifts Bio Focus as Alnatura Exits the Market and Local Shops Lose Ground
Digital Convenience Redefining the Swiss Grocery Retail Landscape
Personalised Service Unlikely to Reverse Decline Despite Its Appeal
Alnatura Exits the Market with No Player Ready to Fill Its Shoes
General Merchandise Stores in Switzerland
Key Data Insights
General Merchandise Stores Summary
Polarised Performances From Variety Stores and Department Stores
Manor’S Fashion Overhaul Revitalises In-Store Experiences
Contrasting Fortunes Projected for Department Stores and Variety Stores
Maus Frères' Lead Narrows as Competitors Accelerate Outlet Growth
Apparel and Footwear Specialists in Switzerland
Key Data Insights
Apparel and Footwear Specialists Summary
Manor Invests in Fashion Upgrades to Challenge Apparel Specialists
Nile Counters Fast Fashion with Local Expansion and Sustainability
Convenience and Reliability Define Shopping Choices and Loyalty
Fast Fashion Retailers Maintain a Value Focus as Specialists Face an Ongoing Decline
Circular Economy Platforms and Experience-Driven Shopping Reshape Retail Loyalty
H&M Leverages Store Network and Affordability to Defend Lead
Inditex and Zara Surge Amid Fast Fashion Shifts
Appliances and Electronics Specialists in Switzerland
Key Data Insights
Appliances and Electronics Specialists Summary
Sales Stagnate as Consumer Priorities Change
Sunrise Enhances In-Store Navigation for Seamless Product Discovery
Swisscom Merges Digital Self-Service with Personal Consultation for Added Value
Retailers Modernise Store Formats and Digital Tools to Offset Declining Sales
Technological Advances in Ai to Drive Selective Upgrades and Premium Demand
Coop Expands Store Network and Omnichannel Services to Sustain Leadership
Home Products Specialists in Switzerland
Key Data Insights
Home Products Specialists Summary
Lidl Leverages Value Tools Strategy to Disrupt Traditional Diy
Home Improvement and Gardening Stores Drive Sales Amid Shifting Demand
Aldi and Ikea Collaborate to Elevate Omnichannel Convenience
Pet Care and Urban Gardening Drive Modest Gains as Spending Stabilises
Lifestyle Shifts Towards Pets and Nature Reshape Retail Priorities
Landi Builds on Affordability as Migros Exit Reshapes Competition
Health and Beauty Specialists in Switzerland
Key Data Insights
Health and Beauty Specialists Summary
Retailers Respond to Evolving Wellness and Beauty Demands
Pharmacies Consolidate Lead as Beauty Specialists Show Agility
Galenica Transforms Pharmacy Experience with Privacy and Digital Care
Pharmacies Set to Drive Value as Self-Care and Ageing Trends Converge
Affordable Premium Products and Self-Reliance Set to Fuel Future Innovation
Galenica Expands Store Network to Strengthen Lead and Drive Growth
Vending in Switzerland
Key Data Insights
Vending Summary
Convenience Store Expansion Reduces the Relevance of Automated Retail
Drinks and Tobacco Vending Outpaces Other Automated Formats in Scale
Valora and Migros Launch Automated Formats, Raising Pressure on Selecta
Selecta Shifts Focus as Rivals Expand with Digital Innovation
Direct Selling in Switzerland
Key Data Insights
Direct Selling Summary
Vorwerk Drives Engagement as Shoppers Prioritise Long-Term Value
Thermomix Events Merge Digital Convenience with Personal Advice
Sellers Strengthen Digital Strategies to Offset Declining Demand
Vorwerk Accelerates Share Gains as Nahrin Adapts to Shifting Demand
Retail E-Commerce in Switzerland
Key Data Insights
Retail E-Commerce Summary
Digitec Galaxus Integrates Showrooms to Drive Omnichannel Growth
Ricardo.Ch Capitalises on the Trend Towrds Sustainability and Product Transparency
Millennials and Gen Z Accelerate Adoption of Social and Live Commerce
Flexible Delivery and Peer Reviews Build Consumer Trust in Digital Shopping
Price-Driven Entrants Intensify Rivalry
Innovation Edge Keeps Digitec Galaxus in Front
Country Reports Disclaimer
The following categories and subcategories are included:
Retail
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- Convenience Stores
- Forecourt Retailers
- Supermarkets
- Hypermarkets
- Discounters
- Warehouse Clubs
- Food/Drink/Tobacco Specialists
- Small Local Grocers
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- Department Stores
- Variety Stores
- Apparel and Footwear Specialists
- Appliances and Electronics Specialists
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- Home Improvement and Gardening Stores
- Homewares and Home Furnishing Stores
- Pet Shops and Superstores
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- Beauty Specialists
- Pharmacies
- Optical Goods Stores
- Health and Personal Care Stores
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- Bags and Luggage Specialists
- Jewellery and Watch Specialists
- Sports Goods Stores
- Traditional Toys and Games Stores
- Other Non-Grocery Retailers
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- Fashion Vending
- Health and Beauty Vending
- Appliances and Electronics Vending
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- Alcoholic Drinks Vending
- Hot Drinks Vending
- Soft Drinks Vending
- Tobacco Products Vending
- Foods Vending
- Home Products Vending
- Other Products Vending
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- Apparel and Footwear Direct Selling
- Personal Accessories Direct Selling
- Eyewear Direct Selling
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- Beauty and Personal Care Direct Selling
- Consumer Health Direct Selling
- Tissue and Hygiene Direct Selling
- Appliances and Electronics Direct Selling
- Drinks and Tobacco Direct Selling
- Foods Direct Selling
- Home Products Direct Selling
- Other Products Direct Selling
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- Apparel and Footwear E-Commerce
- Personal Accessories E-Commerce
- Eyewear E-Commerce
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- Beauty and Personal Care E-Commerce
- Consumer Health E-Commerce
- Tissue and Hygiene E-Commerce
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- Consumer Appliances E-Commerce
- Consumer Electronics E-Commerce
- Toys and Games E-Commerce
- Drinks and Tobacco E-Commerce
- Foods E-Commerce
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- Home Care E-Commerce
- Home and Garden E-Commerce
- Pet Care E-Commerce
- Other Products E-Commerce
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- First-Party (1P) Marketplace E-Commerce
- Third-Party (3P) Marketplace E-Commerce
- Grocery E-Commerce
- General Merchandiser E-Commerce
- Apparel and Footwear Specialist E-Commerce
- Appliances and Electronics Specialist E-Commerce
- Home Products Specialist E-Commerce
- Health and Beauty Specialist E-Commerce
- Leisure and Personal Goods Specialist E-Commerce
- Other E-Commerce Retailers
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Retail
Retail is the sale of new and used goods to consumers from a business for personal or household consumption from retail outlets, kiosks, market stalls, vending, direct selling and e-commerce. Retail is the aggregation of Retail Offline and Retail E-Commerce. Excludes specialist retailers of motor vehicles, motorcycles, vehicle parts. Also excludes fuel sales, foodservice sales, rental transactions, wholesale sales (e.g. Cash and Carry), and sales through cannabis dispensaries in markets where cannabis is sold legally. Sales value excluding or including VAT/Sales Tax. Retail also excludes the informal retail sector. Informal retailing is retail trade which is not declared to the tax authorities. Informal retailing encompasses (a) sales generated by unregistered and unlicensed retailers, i.e. retailers operating illegally, and (b) any proportion of sales generated by a registered and licensed retailer that is not declared to the tax authorities. Unregistered and unlicensed retailers operate predominantly (although not exclusively) as street hawkers or operate open market stalls, as these channels are harder for the authorities to monitor than permanent outlets. Activities in the illegal market, which is usually understood to refer to trade in illegal, counterfeit or stolen merchandise, are included within our definition of informal retailing. Activities in the “grey market”, which is usually understood to refer to trade in legal merchandise that is sold through unauthorized channels – for example cigarettes bought legally in another country, legally imported, but sold at lower prices than in authorized channels – will be included as informal retailing if no tax is paid on sale by the retailer. However if the retailer pays tax – for example on cigarettes bought legally in another country but sold at a lower price than standard – the sale is included within formal retail.
See all of our definitionsWhy buy this report?
- Gain competitive intelligence about market leaders
- Track key industry trends, opportunities and threats
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This report originates from Passport, our Retail research and analysis database.
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