2025 Development
Retail in Austria demonstrated robust current value growth of 5% in 2025, outpacing the prior year due to a recovery in consumer sentiment as disposable income realigned with inflation. Despite this, value sales remained below pre-pandemic levels in real terms, reflecting structural changes in purchasing behaviour and ongoing macroeconomic constraints. Consumer price sensitivity remained persistent, supporting the expansion of retail e-commerce and pushing discount retail formats into the mainstream, while structural consolidation and declining enthusiasm for in-person shopping created both challenges and opportunities. Brands seeking success must focus on automation, digital engagement, and sustainability-led propositions, responding to the growing demand for affordability, convenience, more conscious consumption, and experiential value, especially among younger consumers driving repair and second-hand trends.
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Overview:
Understand the latest market trends and future growth opportunities for the Retail industry in Austria with research from Euromonitor International's team of in-country analysts – experts by industry and geographic specialisation.
Key trends are clearly and succinctly summarised alongside the most current research data available. Understand and assess competitive threats and plan corporate strategy with our qualitative analysis, insight and confident growth projections.
Data and analysis in this report provides further detailed coverage dedicated to the following key categories, where applicable:
- Convenience Stores
- Discounters
- Hypermarkets
- Supermarkets
- Traditional Grocery Retailers
- Apparel and Footwear Specialist Retailers
- Electronics and Appliance Specialist Retailers
- Health and Beauty Specialist Retailers
- Home and Garden Specialist Retailers
- Department Stores
- Variety Stores
- Warehouse Clubs
- Direct Selling
- Homeshopping
- Vending
If you're in the Retail industry in Austria, our research will help you to make informed, intelligent decisions; to recognise and profit from opportunity, or to offer resilience amidst market uncertainty.
The Retail in Austria report includes:
- Analysis of key retail trends
- Detailed segmentation of offline and online retail sales
- Historic channel sizes (retail value sales, outlet counts, and selling space)
- Company and brand market shares (retail value sales and outlet counts)
- Five year forecasts of market trends and market growth
- Robust and transparent research methodology, conducted in-country
This report answers:
- What is the market size of Retail in Austria?
- Which are the leading retailers in Retail in Austria?
- How are products distributed in Retail in Austria?
- How is the rise of e-commerce and the expansion of modern grocery retail impacting traditional retail?
- How significant are discounters and private label in Austria?
- To what extent are sales shifting towards digital channels?
- What is the long-term outlook for bricks-and-mortar?
- How is macroeconomic and political uncertainty affecting the retail industry?
- What types of retailers are seeing the fastest growth in digital sales?
- What is the future of retail?
Retail in Austria
2025 Development
Key Data Insights
Retail Consolidation Shapes the Landscape as Unimarkt's Exit Enables Spar and Rewe International to Expand
Home Products Drive Retail Turnover as Discounters Lead Value Growth
Higgins Reinvents Discount Fashion to Capture Urban Youth
Discounters Expand Self-Service to Cut Costs and Boost Value
Retail E-Commerce Accelerates with Instant Delivery and Live Shopping
Repair Initiatives and Second-Hand Platforms Reshape Value Equation
Grocery Retailers Take the Helm in Austria's Retail Landscape
Palmers and Media Markt Signal New Directions through Mergers, Acquisitions and Innovation
Bipa Embraces Live Commerce as Ikea Drives Home Its Sustainability Concept
Opening Hours for Physical Retail
Seasonality
Christmas
Back to School
Convenience Retailers in Austria
Key Data Insights
Convenience Retailers Summary
Forecourt Operators Extend Hours to Capture Late-Night Demand
Nah & Frisch Adopts Hybrid Self-Service Model in Rural Locations
Spar Introduces Italian-Themed Concept to Attract Food Lovers
Forecourt Operators Extend Reach as Automation Helps to Offset Outlet Decline
Self-Service and Hybrid Models Transform Rural Store Operations
Spar Leverages Dual-Format to Extend Its Leading Position
Supermarkets in Austria
Key Data Insights
Supermarkets Summary
Stronger Performance Reflects Improved Economic Conditions
Rewe International's Adeg Hybrid Concept Drives Sales Amid Outlet Consolidation
Billa's Franchise Strategy Narrows Gap with Discounters
Billa and Spar Rationalise Store Portfolios to Boost Efficiency
Adeg and Unimarkt Accelerate Automation to Address Cost Pressures
Billa’S Move to Transparent Pricing Responds to Consumer Criticism
Spar Leverages Local Merchants to Extend Lead as Unimarkt Exits
Hypermarkets in Austria
Key Data Insights
Hypermarkets Summary
Moderate Growth for Hypermarkets as Elevated Inflation Persists
Billa Plus Adopts Franchising to Restore Profitability and Local Appeal
Billa Plus Highlights Beverages to Attract Event-Driven Shoppers
Billa Plus and Interspar Prioritise Technology and Range Innovation to Sustain Value Growth
E-Commerce and Pricing Transparency Reshape Shopper Expectations and Channel Strategy
Interspar Expands Non-Food Ranges to Capture Value Sales Growth
Discounters in Austria
Key Data Insights
Discounters Summary
Hofer Uses Price Leadership to Strengthen Consumer Trust
Penny Redefines Store Experience with Sustainability Innovation
Discounters Adopt Automation to Drive Cost Savings and Store Upgrades
Penny Increases Private Label Share to Boost Margins and Align with Consumer Trends
Hofer Strengthens Price Leadership as Rivals Struggle to Gain Ground
Small Local Grocers in Austria
Key Data Insights
Small Local Grocers Summary
Rural Grocers Face Profitability Challenges as Customers Shift to Larger Stores
Organic and Health Food Shops Lose Traction as Inflation Persists
Rising Operating Costs Drive Store Closures in Structurally Weak Areas
Muted Growth for Small Local Grocers as Ethnic Grocers and Health Food Stores Respond to Shifting Consumer Preferences
Denn's Biomarkt Gmbh Secures Its Leading Position
General Merchandise Stores in Austria
Key Data Insights
General Merchandise Stores Summary
Variety Stores Drive Value Growth through Outlet Expansion
Action, Woolworth and Tedi Attract Budget-Focused Shoppers with Broader Product Range
Manufactum Leverages Premium Positioning to Reach Affluent Urban Shoppers
Variety Stores to Shape Outlook for General Merchandisers
Temu and Amazon Haul Intensify Online Competition for Impulse Spending
Action’S Higher Sales per Outlet and Woolworth’S Expansion Reshapes Brand Hierarchy
Apparel and Footwear Specialists in Austria
Key Data Insights
Apparel and Footwear Specialists Summary
Discounters Perform Strongly as Inflation-Weary Shoppers Embrace Value Chains
Arket’S Café Concept Transforms Shopping into a Lifestyle Experience
Younger Shoppers Drive Second-Hand and Vintage Sales as Store Visits Decline
Primark and Leder & Schuh Accelerate Store Expansion as H&M Contracts
Mergers, Acquisitions and New Entrants Reshape the Landscape
Appliances and Electronics Specialists in Austria
Key Data Insights
Appliances and Electronics Specialists Summary
Red Zac Leverages Hypermarket Partnership to Revive In-Store Engagement
Media Markt Drives Omnichannel Integration with In-Store Appointment Bookings
Direct Sales Expansion Reshapes Consumer Experience and Retail Margins
Repair Incentives and Sustainability Initiatives Reshape Replacement Cycles
Media-Saturn Beteiligungs Gesmbh (Media Markt) Strengthens Its Lead as Rivals Lose Ground
Home Products Specialists in Austria
Key Data Insights
Home Products Specialists Summary
Muted Growth Is Stifled by Challenging Economic Conditions, but Recovery Is Underway
Ikea Boosts Second-Hand Sales with Zweites Leben Shop
Homeland Launches Single-Store Concept Amid Consolidation Challenges
Pet Shops and Superstores Capitalise on E-Commerce as Outlet Growth Slows
Vintage Shops and Second-Hand Platforms Shape Conscious Consumption
Bellaflora’S New Format Targets Urban Dwellers
Xxxlutz Gains From Rival Closures as Jysk Accelerates Value Growth
Health and Beauty Specialists in Austria
Key Data Insights
Health and Beauty Specialists Summary
Leading Drugstores Attract Cautious Shoppers with Wellness and Value
Pharmacies Dominate Sales as Health and Personal Care Stores Accelerate
Dm-Drogerie Markt Invests in Sustainability to Secure Long-Term Loyalty and Cost Savings
Dm-Drogerie Markt Accelerates Online Medicine Sales as Beauty Specialists Lose Relevance
Sehen!Wutscher Expands From Regional to National Base to Capture Eyewear Growth
Dm-Drogerie Markt Gmbh & Co Kg Sustains Leadership as Rituals Gains Momentum
Vending in Austria
Key Data Insights
Vending Summary
Travel Patterns and Urban Shoppers Drive Vending Value Gains
Automatenshops Boost Drinks and Tobacco Vending to Record Sales
Urban Expansion Propels Foods Vending as the Fastest-Growing Offer
Automatenshops Exhaust Location Growth as Consumer Demand Shifts
Drinks and Tobacco Vending Sustains Dominance Despite Legal Scrutiny
Foods Vending Accelerates as Operators Refocus on Convenience
Café+Co Consolidates Leadership as Selecta Gains Ground
Direct Selling in Austria
Key Data Insights
Direct Selling Summary
Tupperware's Exit Shifts Homeware Sales to Other Retail and E-Commerce Channels
Other Products Direct Selling Leads as Sales Advisors Drive Demand
Enjo Pop-Up Stores Boost Engagement and Brand Visibility
Sales Agents Drive Sustained Growth as Consumers Seek Flexible Income
Other Products Sales Maintain Dominance as Fashion Drives Momentum
Brands Blend E-Commerce with Agent-Led Sales for Future Resilience
Vorwerk Leverages Premium Lines to Extend Its Lead
Tupperware Österreich Gmbh Departs Following the Insolvency of Parent Company
Thermomix Tm7 Launch Elevates Brand Exclusivity and Agent Value
Retail E-Commerce in Austria
Key Data Insights
Retail E-Commerce Summary
E-Commerce Value Sales Rise Sharply as Shoppers Prioritise Value and Convenience
Media Markt and Wolt Partner to Redefine Instant Delivery Expectations
Retailers Embrace Live Shopping Events to Strengthen Loyalty
Bright Outlook for E-Commerce as the Channel Gains Stronger Foothold in Austria's Retail Market
Interspar and Billa Scale Back Home Delivery as Online Grocery Growth Stalls
Younger Shoppers and Regulatory Delays Reshape Online Shopping Habits
Amazon Expands Delivery Speed and Credit Offers to Widen Sales Lead
Country Reports Disclaimer
The following categories and subcategories are included:
Retail
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- Convenience Stores
- Forecourt Retailers
- Supermarkets
- Hypermarkets
- Discounters
- Warehouse Clubs
- Food/Drink/Tobacco Specialists
- Small Local Grocers
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- Department Stores
- Variety Stores
- Apparel and Footwear Specialists
- Appliances and Electronics Specialists
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- Home Improvement and Gardening Stores
- Homewares and Home Furnishing Stores
- Pet Shops and Superstores
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- Beauty Specialists
- Pharmacies
- Optical Goods Stores
- Health and Personal Care Stores
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- Bags and Luggage Specialists
- Jewellery and Watch Specialists
- Sports Goods Stores
- Traditional Toys and Games Stores
- Other Non-Grocery Retailers
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- Fashion Vending
- Health and Beauty Vending
- Appliances and Electronics Vending
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- Alcoholic Drinks Vending
- Hot Drinks Vending
- Soft Drinks Vending
- Tobacco Products Vending
- Foods Vending
- Home Products Vending
- Other Products Vending
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- Apparel and Footwear Direct Selling
- Personal Accessories Direct Selling
- Eyewear Direct Selling
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- Beauty and Personal Care Direct Selling
- Consumer Health Direct Selling
- Tissue and Hygiene Direct Selling
- Appliances and Electronics Direct Selling
- Drinks and Tobacco Direct Selling
- Foods Direct Selling
- Home Products Direct Selling
- Other Products Direct Selling
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- Apparel and Footwear E-Commerce
- Personal Accessories E-Commerce
- Eyewear E-Commerce
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- Beauty and Personal Care E-Commerce
- Consumer Health E-Commerce
- Tissue and Hygiene E-Commerce
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- Consumer Appliances E-Commerce
- Consumer Electronics E-Commerce
- Toys and Games E-Commerce
- Drinks and Tobacco E-Commerce
- Foods E-Commerce
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- Home Care E-Commerce
- Home and Garden E-Commerce
- Pet Care E-Commerce
- Other Products E-Commerce
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- First-Party (1P) Marketplace E-Commerce
- Third-Party (3P) Marketplace E-Commerce
- Grocery E-Commerce
- General Merchandiser E-Commerce
- Apparel and Footwear Specialist E-Commerce
- Appliances and Electronics Specialist E-Commerce
- Home Products Specialist E-Commerce
- Health and Beauty Specialist E-Commerce
- Leisure and Personal Goods Specialist E-Commerce
- Other E-Commerce Retailers
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Retail
Retail is the sale of new and used goods to consumers from a business for personal or household consumption from retail outlets, kiosks, market stalls, vending, direct selling and e-commerce. Retail is the aggregation of Retail Offline and Retail E-Commerce. Excludes specialist retailers of motor vehicles, motorcycles, vehicle parts. Also excludes fuel sales, foodservice sales, rental transactions, wholesale sales (e.g. Cash and Carry), and sales through cannabis dispensaries in markets where cannabis is sold legally. Sales value excluding or including VAT/Sales Tax. Retail also excludes the informal retail sector. Informal retailing is retail trade which is not declared to the tax authorities. Informal retailing encompasses (a) sales generated by unregistered and unlicensed retailers, i.e. retailers operating illegally, and (b) any proportion of sales generated by a registered and licensed retailer that is not declared to the tax authorities. Unregistered and unlicensed retailers operate predominantly (although not exclusively) as street hawkers or operate open market stalls, as these channels are harder for the authorities to monitor than permanent outlets. Activities in the illegal market, which is usually understood to refer to trade in illegal, counterfeit or stolen merchandise, are included within our definition of informal retailing. Activities in the “grey market”, which is usually understood to refer to trade in legal merchandise that is sold through unauthorized channels – for example cigarettes bought legally in another country, legally imported, but sold at lower prices than in authorized channels – will be included as informal retailing if no tax is paid on sale by the retailer. However if the retailer pays tax – for example on cigarettes bought legally in another country but sold at a lower price than standard – the sale is included within formal retail.
See all of our definitionsWhy buy this report?
- Gain competitive intelligence about market leaders
- Track key industry trends, opportunities and threats
- Inform your marketing, brand, strategy and market development, sales and supply functions
This report originates from Passport, our Retail research and analysis database.
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