Self-service cafeterias were increasingly looking into untapped opportunities in 2019, including serving meals at various times of day, with lunchtime traditionally being the busiest time for most outlets. Therefore, chained self-service cafeterias, and also independent players in larger towns, began serving meals all day long.
Both chained and independent operators suffered massive declines in foodservice value sales during the pandemic, with independent establishments recording the steepest losses.
Ikea Restaurant leads self-service cafeterias in Slovakia, despite only having a single outlet in its store in the capital, Bratislava. However, the outlet also witnessed steep declines in foodservice value sales, despite gaining share during the pandemic in 2020.
Self-service cafeterias is expected to record strong double-digit constant 2020 foodservice value growth in 2021 and 2022, followed by good single-digit rates over the remainder of the forecast period. Even so, actual constant 2020 value sales will be unable to even approach pre-pandemic levels by 2025, such was the devastation wrought by the crisis in 2020.
Self-service cafeterias is expected to continue to witness ongoing declines in the number of outlets over the forecast period. Many independent players in particular will be unable to adapt to the new customer preferences in terms of working from home for at least part of the week and consequent lower demand for self-service cafeterias in business centres.
Although independent players will continue to account for the majority of sales by 2025, their share will decline in favour of chained operators. Chained operators will have a growing influence on the overall development of self-service cafeterias, offering good quality food at competitive prices, set in modern outlets.
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This report originates from Passport, our Self-Service Cafeterias research and analysis database.
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