In 2020, self-service cafeterias recorded a heavy decline in current value sales as a result of the negative impact of the COVID-19 pandemic. Outlets in this category suffered from the dramatic decline in footfall as many outlets are located in office buildings or near universities and workplaces as they appeal primarily to workers and students.
Self-service cafeterias had to adapt their health and hygiene processes to suit the guidelines for foodservice during the COVID-19 pandemic. This included, for example, the removal of condiments and other items (e.
Self-service cafeterias in Poland is dominated by independent operators, especially in terms of outlet numbers, with this expected to continue over the forecast period. Independent operators are likely to concentrate on providing traditional meals and quick service, creating a pleasant atmosphere and targeting families.
Over the course of the forecast period, Poland will continue to feel the effects of the negative economic impact of the COVID-19 pandemic. This is expected to result, for example, in a reduction of consumer spending power in the country.
Self-service cafeterias through retail locations are expected to recover slowly over the forecast period but will depend heavily on the removal of the threat of COVID-19 infection. Consumers are expected to be slower to return to large retail establishments due to the greater risk that these locations pose in terms of COVID-19 contagion, and so a slow recovery from the health crisis would be bad news for players offering self-service cafeterias in retail locations.
Many players in self-service cafeterias operate as milk bars and offer cheap, traditional Polish meals to a broad cross-section of consumers. The change in Poles' eating habits and lack of time for cooking as well as traditional Polish meals served in self-service cafeterias attracts a broad cross-section of consumers to these outlets.
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This report originates from Passport, our Self-Service Cafeterias research and analysis database.
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