The arrival of Ikea to Colombia in the first quarter of 2023, with its IKEA self-service cafeterias that is well known in other countries, is set to strengthen the category. It could also dynamize the offer and encourage new players to make an entrance, which in turn would make the overall offer in self-service cafeterias in the country much more attractive for consumers.
Home office, delivery services and home school are trends that are set to continue to have a negative impact on the overall performance of this format over the forecast period. Self-service cafeterias are traditionally located in hypermarkets, with the latter benefiting from high footfall of consumers, designed to offer speed and convenience.
The most important self-service cafeteria outlets are in retail locations such as Éxito and Jumbo. These coffee shops have been closing and losing strength in the face of the diverse foodservice offer that the same retailers have been developing, due in part to the business of renting outlets within the supermarket as part of a real estate business line.
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Understand the latest market trends and future growth opportunities for the Self-Service Cafeterias industry in Colombia with research from Euromonitor International's team of in-country analysts – experts by industry and geographic specialisation.
Key trends are clearly and succinctly summarised alongside the most current research data available. Understand and assess competitive threats and plan corporate strategy with our qualitative analysis, insight and confident growth projections.
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Self-service cafeterias are outlets where there is no (or limited) service content. Rather than table service, there are food-serving counters/stalls where customers take the food they require as they walk along, placing it on a tray. In addition, there are often stations where customers order food and wait while it is prepared, particularly for items such as hamburgers or tacos which must be served hot and can be prepared quickly. For some food and drink items, customers collect an empty container, pay at the check-out, and fill the container after check-out. Free second servings are often allowed under this system. For legal purposes (and the consumption patterns of customers), this system is rarely or never used for alcoholic beverages. Self-service cafeterias do not have a cover charge, customers are either charged a flat rate for admission (as in a buffet) or pay at the check-out for each item. Some cafeterias also charge by weight. Self-service cafeterias resemble contract catering self-service cafeterias such as canteens, dining halls and cafeterias located within institutions such as a large office building, school and universities. However, fully captive contract self-service cafeterias are excluded from consumer foodservice. Unlike fast food, self-service cafeterias feature a menu comprising full, regular meals, often with a large choice of first course, main course and desserts. As cafeterias can effectively serve large number of customers with comparatively few employees, they are often found within larger complexes, for example, department stores, shopping malls, travel foodservice (motorways stations, railway stations, airports). Self-service cafeteria examples include: Ciao (Autogrill), Flunch (Agapes Restauration SA), IKEA (Inter Ikea Systems BV)See All of Our Definitions
This report originates from Passport, our Self-Service Cafeterias research and analysis database.
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