An emerging new player in self-service cafeterias is The Bread Factory, having reached eight outlets in Attica in 2022, and recently opened an outlet in Larissa. The company offers a wide selection of baked goods, freshly cooked meals, salads, coffee and cakes.
In order to expand their consumer base, chained bakery limited-service restaurants such as Venetis are expanding their menu with warm meals, especially in locations where there is a high concentration of business and offices. The company also introduced a delivery service.
Given that most independent self-service cafeterias are in travel and lodging locations, the recovery in tourist flows will also determine the pace of recovery for independent self-service cafeterias. With most outlets located in established locations, such as large hotels, campsites, ferries and service stations on highways, no decline is anticipated in the number of outlets, as these are not expected to be affected by closures.
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Self-service cafeterias are outlets where there is no (or limited) service content. Rather than table service, there are food-serving counters/stalls where customers take the food they require as they walk along, placing it on a tray. In addition, there are often stations where customers order food and wait while it is prepared, particularly for items such as hamburgers or tacos which must be served hot and can be prepared quickly. For some food and drink items, customers collect an empty container, pay at the check-out, and fill the container after check-out. Free second servings are often allowed under this system. For legal purposes (and the consumption patterns of customers), this system is rarely or never used for alcoholic beverages. Self-service cafeterias do not have a cover charge, customers are either charged a flat rate for admission (as in a buffet) or pay at the check-out for each item. Some cafeterias also charge by weight. Self-service cafeterias resemble contract catering self-service cafeterias such as canteens, dining halls and cafeterias located within institutions such as a large office building, school and universities. However, fully captive contract self-service cafeterias are excluded from consumer foodservice. Unlike fast food, self-service cafeterias feature a menu comprising full, regular meals, often with a large choice of first course, main course and desserts. As cafeterias can effectively serve large number of customers with comparatively few employees, they are often found within larger complexes, for example, department stores, shopping malls, travel foodservice (motorways stations, railway stations, airports). Self-service cafeteria examples include: Ciao (Autogrill), Flunch (Agapes Restauration SA), IKEA (Inter Ikea Systems BV)See All of Our Definitions
This report originates from Passport, our Self-Service Cafeterias research and analysis database.
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