As life returns to normal after the pandemic, self-service cafeterias are expected to see further positive growth in value sales over the forecast period. Chained self-service cafeterias are set to see stronger growth than independent players as part of an ongoing trend, supported by the return to retail outlets and improved levels of travel around the country.
Self-service cafeterias in Sweden have witnessed stagnant growth rates for some time due to very little innovation. However, leading player Pinchos, which focuses on trendy tapas-style dining, already has a head-start in terms of differentiation and customer appeal.
Following COVID-19, most employees have returned to work in self-service cafeterias. However, the trend towards working from home is expected to continue over the forecast period as both companies and staff have realised that there can be benefits from this type of work.
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Self-service cafeterias are outlets where there is no (or limited) service content. Rather than table service, there are food-serving counters/stalls where customers take the food they require as they walk along, placing it on a tray. In addition, there are often stations where customers order food and wait while it is prepared, particularly for items such as hamburgers or tacos which must be served hot and can be prepared quickly. For some food and drink items, customers collect an empty container, pay at the check-out, and fill the container after check-out. Free second servings are often allowed under this system. For legal purposes (and the consumption patterns of customers), this system is rarely or never used for alcoholic beverages. Self-service cafeterias do not have a cover charge, customers are either charged a flat rate for admission (as in a buffet) or pay at the check-out for each item. Some cafeterias also charge by weight. Self-service cafeterias resemble contract catering self-service cafeterias such as canteens, dining halls and cafeterias located within institutions such as a large office building, school and universities. However, fully captive contract self-service cafeterias are excluded from consumer foodservice. Unlike fast food, self-service cafeterias feature a menu comprising full, regular meals, often with a large choice of first course, main course and desserts. As cafeterias can effectively serve large number of customers with comparatively few employees, they are often found within larger complexes, for example, department stores, shopping malls, travel foodservice (motorways stations, railway stations, airports). Self-service cafeteria examples include: Ciao (Autogrill), Flunch (Agapes Restauration SA), IKEA (Inter Ikea Systems BV)See All of Our Definitions
This report originates from Passport, our Self-Service Cafeterias research and analysis database.
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