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Country Report

Consumer Lending in Malaysia

Feb 2011

Price: $900

About this Report

About this Report

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Market statistics: Excel workbook doc_excel_table.png (download a sample)

Overview

Discover the latest market trends and uncover sources of future market growth for the Consumer Lending industry in Malaysia with research from Euromonitor's team of in-country analysts.

Find hidden opportunities in the most current research data available, understand competitive threats with our detailed market analysis, and plan your corporate strategy with our expert qualitative analysis and growth projections.

If you're in the Consumer Lending industry in Malaysia, our research will save you time and money while empowering you to make informed, profitable decisions.

The Consumer Lending in Malaysia market research report includes:

  • Analysis of key supply-side and demand trends
  • Historic volumes and values
  • Five year forecasts of market trends and market growth  
  • Robust and transparent market research methodology, conducted in-country

Our market research reports answer questions such as:

  • What is the market size of Consumer Lending in Malaysia?
  • What are the major trends set to impact the market in Malaysia?
  • What capacity for consumer debt still exists in the market?
  • What’s the state of credit quality in the market?
  • Has the economic downturn reset the lender competitive landscape?

Why buy this report?

  • Gain competitive intelligence about market leaders
  • Track key industry trends, opportunities and threats
  • Inform your marketing, brand, strategy and market development, sales and supply functions

Euromonitor’s industry reports, including Consumer Lending in Malaysia, originate from our database within our Consumer Finance market share and market size database, Passport, a platform which analyses Consumer Finance in 46 countries and globally.

Sample Analysis

EXECUTIVE SUMMARY

Fluctuating growth linked to Malaysia’s economic performance

Overall, consumer lending saw strong growth during the review period as income levels rose. However, growth rates fluctuated in line with the country’s economic performance. Growth notably slowed for overall consumer lending in 2009, with a decline being seen in consumer credit current value gross lending. This particularly impacted high-ticket purchase areas, with auto lending and durables lending seeing a more marked decline in gross lending. In 2010, the Malaysian economy returned to growth, however, with this supporting stronger consumer lending as consumers’ economic confidence rose.

Government strives to reduce household debts

The Malaysian government became increasingly concerned about high levels of consumer debt in 2009 and 2010. In response, the government introduced an annual service tax on credit cards and charge cards at the start of 2010. This tax constrained recovery in card lending in 2010, as many consumers cancelled additional cards or even switched to debit cards in order to avoid the tax. However, a focus on reducing future debts also benefited some areas of consumer lending. There was good growth in education lending and mortgages/housing in 2010 as consumers invested in their future, with these areas also expected to see strong growth in the forecast period.

Low-income Malaysians targeted by microfinance but also by loan sharks

While there was a strong rise in legal consumer lending during the review period, there was also a marked rise in illegal loans. Loan sharks target vulnerable groups, including gamblers, drug addicts and alcoholics but also many small businesses, particularly in the informal economy, offering extortionate interest rates to those who feel they could not obtain consumer lending through other means. However, there was also growing awareness of microfinance products during the review period, with these products offered by a widening range of commercial banks and also by AIM. AIM was founded to offer microfinance to low-income Malaysians, particularly in rural areas, and follows up its loans with weekly meetings and guidance to its borrowers. With the government starting to clamp down on loan sharks and widening awareness of microfinance, many low-income consumers thus gravitated to AIM or to commercial banks’ microfinance products.

Leading banks gain further share towards end of review period

The leading players in consumer lending are also the leading banks. Public Bank is particularly strong in auto lending and mortgages/housing, while Citigroup and Malayan Banking are the strongest players in card lending. These banks further gained share from smaller competitors towards the end of the review period. This occurred as the large economies of scale enjoyed by the leading banks enable them to offer attractive rates of interest and to invest in high levels of marketing and new product development.

Economic growth set to support strong growth in consumer lending

Malaysia is expected to see strong economic growth during the forecast period. In addition, the government is committed to reducing income disparity and is thus set to invest heavily in developing regional industries. Growth in the mid-income group is thus expected to fuel growth in consumer lending during the forecast period. In addition to supporting strong growth in card lending, which will remain popular due to its flexibility, these mid-income Malaysians are expected to invest in a better future for themselves and their children, with this likely to result in strong growth for education lending and mortgages/housing.

Table of Contents

Table of Contents

Consumer Lending in Malaysia - Industry Overview

EXECUTIVE SUMMARY

Fluctuating growth linked to Malaysia’s economic performance

Government strives to reduce household debts

Low-income Malaysians targeted by microfinance but also by loan sharks

Leading banks gain further share towards end of review period

Economic growth set to support strong growth in consumer lending

KEY TRENDS AND DEVELOPMENTS

Consumers increase spending as economy recovers

Expenditure on housing rises thanks to economic recovery

Government clamps down on illegal lending

Microfinance offers credit to new consumers

Consumer lending used for investment in a better future

MARKET DATA

  • Table 1 Consumer Lending By Category: Outstanding Balance: Value 2005-2010
  • Table 2 Consumer Lending By Category: Outstanding Balance: % Value Growth 2005-2010
  • Table 3 Consumer Lending By Category: Gross Lending: Value 2005-2010
  • Table 4 Consumer Lending By Category: Gross Lending: % Value Growth 2005-2010
  • Table 5 Consumer Lending: Non-performing Loans 2005-2010
  • Table 6 Mortgages/Housing: Non-performing Loans 2005-2010
  • Table 7 Consumer Credit: Non-performing Loans 2005-2010
  • Table 8 Card Lending: Non-performing Loans 2005-2010
  • Table 9 Forecast Consumer Lending By Category: Outstanding Balance: Value 2010-2015
  • Table 10 Forecast Consumer Lending By Category: Outstanding Balance: % Value Growth 2010-2015
  • Table 11 Forecast Consumer Lending By Category: Gross Lending: Value 2010-2015
  • Table 12 Forecast Consumer Lending By Category: Gross Lending: % Value Growth 2010-2015

DEFINITIONS

Mortgages/housing

Consumer credit

Auto lending

Card lending

Home lending

Durables lending

Education lending

Other personal lending

Non-performing

Gross lending

Outstanding balance

  • Summary 1 Research Sources

Consumer Credit in Malaysia - Category Analysis

HEADLINES

TRENDS

  • 2009 was a challenging year for consumer credit, as the global economic downturn impacted Malaysia’s export-reliant economy. Real GDP declined by 2% in the year, while unemployment increased. Consumers became increasingly concerned about their finances and levels of household debt increased. In response, many sought to reduce their levels of debt, with gross lending thus seeing a marginal decline in current value terms in 2009 and growth for outstanding balance dropping to 2%. The government however responded swiftly to the economic downturn with the introduction of effective stimulus packages. This resulted in a swift return to economic growth, with 7% real GDP growth thus expected in 2010. Consumer economic confidence thus began to grow once more, with this supporting a return to stronger growth. In 2010, gross lending thus saw 5% current value growth over the previous year, while outstanding balance rose by 4%.

COMPETITIVE LANDSCAPE

  • The leading players in consumer credit are banks, including Public Bank, Citigroup and Malayan Banking. Consumer credit legislation is strict in Malaysia, which hinders the entrance of new and smaller players. In addition, the leading banks benefit from strong economies of scale, enabling them to offer attractive terms and APRs.

PROSPECTS

  • The government is concerned about high levels of card lending in Malaysia and is keen to encourage a more responsible approach in this area. The government is thus likely to maintain annual service taxes on credit cards and charge cards during the forecast period and there were also calls for the state to impose a cap on personal card volume. Many consumers are unhappy about the annual service taxes and if a cap on per capita card volume is introduced this is likely to further alienate many consumers from card lending. Consequently, card gross lending is expected to see a marked downturn in constant value growth during the forecast period, with a CAGR of 4% in comparison to a review period CAGR of 11%.

CATEGORY DATA

  • Table 13 Consumer Credit By Category: Outstanding Balance: Value 2005-2010
  • Table 14 Consumer Credit By Category: Outstanding Balance: % Value Growth 2005-2010
  • Table 15 Consumer Credit By Category: Gross Lending: Value 2005-2010
  • Table 16 Consumer Credit By Category: Gross Lending: % Value Growth 2005-2010
  • Table 17 Forecast Consumer Credit By Category: Outstanding Balance: Value 2010-2015
  • Table 18 Forecast Consumer Credit By Category: Outstanding Balance: % Value Growth 2010-2015
  • Table 19 Forecast Consumer Credit By Category: Gross Lending: Value 2010-2015
  • Table 20 Forecast Consumer Credit By Category: Gross Lending: % Value Growth 2010-2015

Segmentation

Segmentation

This market research report includes the following:

  • Consumer Lending
    • Consumer Credit
      • Card Lending
      • Auto Lending
      • Durables Lending
      • Education Lending
      • Home Lending
      • Other Personal Lending
    • Mortgages/Housing

Statistics Included

Statistics Included

For each category and subcategory you will receive the following data in Excel format:

From Passport

  • Market Sizes
  • Non-performing vs Others loans

Market size details:

  • Outstanding Balance real (constant 2008) Prices % growth
  • Outstanding Balance real (constant 2008) Prices local currency, USD, EUR, GBP, CHF, JPY
  • Outstanding Balance real (constant 2008) Prices per capita local currency, USD, EUR, GBP, CHF, JPY
  • Gross Lending real (constant 2008) Prices % growth
  • Gross Lending real (constant 2008) Prices local currency, USD, EUR, GBP, CHF, JPY
  • Gross Lending real (constant 2008) Prices per capita local currency, USD, EUR, GBP, CHF, JPY
  • Outstanding Balance % growth
  • Outstanding Balance local currency, USD, EUR, GBP, CHF, JPY
  • Outstanding Balance per capita local currency, USD, EUR, GBP, CHF, JPY
  • Gross Lending % growth
  • Gross Lending local currency, USD, EUR, GBP, CHF, JPY
  • Gross Lending per capita local currency, USD, EUR, GBP, CHF, JPY
  • Outstanding Balance Nominal (Current) Prices % growth
  • Outstanding Balance Nominal (Current) Prices local currency, USD, EUR, GBP, CHF, JPY
  • Outstanding Balance Nominal (Current) Prices per capita local currency, USD, EUR, GBP, CHF, JPY
  • Gross Lending Nominal (Current) Prices % growth
  • Gross Lending Nominal (Current) Prices local currency, USD, EUR, GBP, CHF, JPY
  • Gross Lending Nominal (Current) Prices per capita local currency, USD, EUR, GBP, CHF, JPY

Methodology

Methodology

Global insight and local knowledge

With 40 years’ experience of developed and emerging markets, Euromonitor International’s research method is built on a unique combination of specialist industry knowledge and in-country research expertise.

This approach is what enables us to achieve our goal of building a market consensus view of size, shape and trends across the full distribution universe of each category. We factor in whichever channels are relevant, from large-scale grocery to direct sellers, from discount stores to local mom-and-pop outlets.

Industry specialists

Each industry we cover is managed by an Industry Manager and team of Industry Analysts who research and report on their specialist categories all year round.

Our collaborative approach to research means that these industry teams are in constant dialogue with industry players and opinion formers. The planning of our research programmes reflects latest market trends and industry events. In completing each update project, this provides invaluable input to the testing, review and finalisation of our data.

The specialist in-house teams bring together findings from all stages of the annual research process. They work closely with in-country analysts, assess and challenge data and exercise final editorial control over the publication of new data and analysis.

Country and regional analysts

Our in-country analyst network is managed by country and regional analysts in our offices around the world. Working closely with each in-country team, the regional research management team ensures that all country researchers are well schooled in best practices, from the information collected in store checks, to the dialogue we build in trade surveys. Our country analysts ensure that national reports explain the data trends and provide clear insights into the local market’s dynamics.

In-country research network

To deliver fresh insights every year in countries all around the world, we believe the strongest approach is to use analysts on the ground. They bring fluency in local language, physical proximity to the best sources, an ability to engage directly with local industry contacts, and an awareness of how the products and services we study are advertised, sold and consumed. These are essential parts of our ability to report incisively on these markets.

Research Methodology

Our research methods

Each Euromonitor International industry report is based on a core set of research techniques:

Desk research

With industry events, corporate activity, trends and new product introductions tracked year round by our industry team, desk research provides a starting point for the in-country research programme. Our in-country researchers will access the following sources:

  • National statistics offices governmental and official sources
  • National and international trade press
  • National and international trade associations
  • Industry study groups and other semi-official sources
  • Company financials and annual reports
  • Broker reports
  • Online databases
  • The financial, business and mainstream press

Accessing sources is only the first step. The ability to interpret and reconcile often conflicting information across multiple sources is a key aspect of the added value we provide.

Store checks

Store checks are an integral part of our methods for product industries. Carried out on the ground across a relevant mix of channels, the information gained provides first-hand insights into the products we are researching, specifically:

  • Place: We track products in all relevant channels, selective and mass, store and non-store
  • Product: What are innovations in products, pack sizes and formats?
  • Price: What are brand price variations across channels, how do private label’s prices compare to those of branded goods?
  • Promotion: What are marketing and merchandising trends, offers, discounts and tie-ins?

Findings are cross-referenced with brand share data analysis. The results, combined with the findings of desk research, provide a strong basis for identifying key areas of questioning to take forward into our trade survey.

Trade survey

Interaction with global players at corporate HQ and regional levels is complemented by unique local data and insights from our in-country trade surveys around the world. Through the high profile of the Euromonitor International brand, we are able to talk directly to a wide range of sources and therefore inform our analysis with the knowledge and opinions of the leading operators in the market.

Trade surveys allow us to:

  • Fill gaps in available published data per company
  • Generate a consensus view of the size, structure and strategic direction of the category
  • Access year-in-progress data where published sources are out of date
  • Evaluate the experts’ views on current trends and market developments

In building our composite industry view, we engage with a variety of personnel in key players at all points of the supply chain: materials suppliers, manufacturers, distributors, retailers and service operators. We also interview desk research sources: industry associations; study groups; and third party observers from the trade and financial press.

Our objective is to engage in conversation with trade sources in which we exchange ideas and views on the industry, sharing our work-in-progress findings on supply/demand dynamics and potential. This dialogue enhances both parties’ understanding of the local market. The scope and reach of our trade survey also serves to eliminate bias (intentional and unintentional) from any single source.

Company analysis

At a global level, our company research combines our mix of industry interaction and use of secondary sources such as annual accounts, broker reports, financial press and databases. From a data perspective, the aim is to build “top-down” estimates of major players’ total global and regional sales.

At a country level, in line with local reporting requirements, we access annual accounts, national-specific company databases and local company websites. These are all invaluable sources as we build a view of each domestic player’s size and position within very specific categories of the industry.

Forecasts

Data projections and future performance analysis are key elements of Euromonitor International’s market intelligence. Working with historic trends of 15 years or more, a key aspect of our trade survey is to engage industry insider views of the next five years. Will volumes maintain their historic trend? Will price increases or falls of recent years continue, accelerate or slow down? Will increasing demand for one product cannibalise sales of another?

Forecasts represent many of the essential conclusions we have reached about the current state of the market, how it works and how it behaves under different macro and micro conditions. Our written analysis will state the assumptions and the trade opinion behind whether our predictions are optimistic or pessimistic, so that clients can use our statistical forecasts with confidence.

Data validation

All data is subjected to an exhaustive review process, at country, regional and global levels.

The interpretation and review of sources and data inputs forms a central part of the collaboration between industry teams and country researchers. Numbers are delivered to regional and global offices with an audit trail of sources and calculations to allow for a thorough evaluation of data sense and integrity.

Upon completion of the country review phase, data is then reviewed on a comparative basis at regional and then at a global level. Comparative checks are carried out on per capita consumption and spending levels, growth rates, patterns of category and subcategory breakdowns and distribution of sales by channel. Top-down estimates are reviewed against bottom-up regional and global market and company sales totals.

Where marked differences are seen between proximate country markets or ones at similar developmental levels, supplementary research is conducted in the relevant countries to confirm and/or amend those findings. This process ensures international comparability across the database, that consistent category and subcategory definitions have been used and that all data has been correctly tested. We make sure that possible discrepancies between different published sources have been reconciled and that our interpretation of opinion and expectation from each country’s trade sources has been applied to form a coherent international pattern.

Market analysis

Another integral part of all our research programmes is that all Euromonitor International data is accompanied by clear written analysis. From a research perspective, this explains and substantiates data findings. From a client perspective, this offers unique insights into local consumption trends, routes to market, brand preferences, channel dynamics and future trends.

Our country level analysis also provides invaluable input into the ability of our central industry specialist teams to marry local insights with strategic conclusions on the direction of the market regionally and globally.

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