Demand is set to continue to recover as daily life normalises with the waning threat of the COVID-19 pandemic. Vending retail value (constant 2022 prices) sales stabilised in 2022, as restrictions on consumer movement eased and daily life began to normalise.
It is anticipated that existing vending machines will be continuously modernised, such as with the LCD touch screen feature, the updated PromptPay payment system, and the ability to use credit and debit cards on top of cash. Contactless payment is increasingly becoming the norm.
Due to vending machines’ popularity and high sales potential, it is expected that new players will enter the fray, especially large grocery retailers or grocery manufacturers with their own manufacturing plants. There is still room for vending machines to be installed in new locations, especially in upcountry areas outside the main cities, and in hospitals, factories and petrol stations where convenience stores cannot be reached.
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Vending (automatic merchandising) is the sale of products at an unattended point of sale through a machine operated by introducing coins, bank notes, payment cards, tokens or other means of cashless payment. Sales figures cover vended products only (i.e. food, drink and other consumable goods such as vended tobacco, sanitary products and condoms). Services such as the public telephone, launderette facilities, travel tickets, stamps, passport photographs, domestic energy supplies and business card creation are excluded. Coverage includes vending systems installed in public and semi-captive environments only. Hotels, transport networks, recreational centres, shopping centres/malls are included. Factories, offices, hospitals, prisons, schools and other captive environments are excluded.See All of Our Definitions
This report originates from Passport, our Vending research and analysis database.
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