Retail constant value sales (2021 prices) of vending declined at a double-digit rate during 2020 and recovered only marginally in 2021. During 2020, COVID-19 restrictions meant that local consumers were spending much more time at home, which had a significant negative effect on demand.
Vending in Bulgaria is dominated by hot drinks, with other products vending accounting for most of the remainder. Demand for hot drinks vending was particularly hard hit by the pandemic.
HealthInBox has launched a vending machine for healthy foods. It stocks a range of organic, vegan and gluten-free products.
The rate of growth retail constant value sales of vending machines will accelerate over the course of the forecast period, but they will not exceed their pre-pandemic peak until 2025. Packaged drinks vending will be the most dynamic segment, but this growth will be from quite a low base.
New vending concepts are set to emerge in the aftermath of the COVID-19 pandemic, allowing for safe, cashless purchases. Vending machines supplying vegetables safely, to those dispensing mask and hand sanitiser are likely to become increasingly common.
Currently, vending operators in Bulgaria are strongly focused on captive spaces, with most vending machines installed in such locations. Common non-captive areas for vending machines include shopping centres, transport junctions, such as train and metro stations, public transport stops, parks and recreation areas, supermarkets and hypermarkets, village squares and the entrances to office buildings.
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Vending means automatic retailing. It covers the sale of products and services at an unattended point of sale through a machine operated by introducing coins, bank notes, payment cards, tokens or other means of cashless payment. Sales figures cover vended products only, ie food, drink and other consumable goods such as vended tobacco, sanitary products and condoms. Services such as the public telephone, laundrette facilities, travel tickets, stamps, passport photographs, domestic energy supplies and business card creation are excluded. Coverage includes vending systems installed in public and semi-captive environments only. Hotels, transport networks, recreational centres, shopping centres/malls are included. Factories, offices, hospitals, prisons, schools and other captive environments are excluded.See All of Our Definitions
This report originates from Passport, our Vending research and analysis database.
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