Vending managed to maintain growth even during the pandemic in 2020, and this continued in 2021, partly due to the contactless nature and convenience of this channel. In addition, as the types of vending are gradually diversifying, the penetration of vending is rising, and this is set to continue, supported by big data, cloud computing and other intelligent technologies.
Packaged drinks vending remained by far the largest category within vending in value terms in 2021. However, traditional toys and games vending saw a strong double-digit increase in 2021, and this is set to continue.
Benefiting from China’s poverty alleviation policy in the second half of 2020, poverty alleviation vending machines sprung up around the country. In September of that year, the State Council made it clear that it encouraged the construction of intelligent terminals such as vending machines.
The payment methods for vending have seen continuous innovation. Smart vending machines requiring NFC and QR code payment options instead of cash or cards are set to become the major types of vending machines in the forecast period.
Affected by the COVID-19 pandemic, consumers paid more attention to social distancing, and fresh food vending therefore became increasingly popular in China during the lockdown periods, with their popularity set to continue to rise. With features of convenience, fresh food vending machines are being deployed in more communities to support people’s daily lives, effectively solving the issue of last-mile delivery.
As one of the core innovations of building a smart city, it is possible to collect and upload residents’ consumption data and population data in real time through advanced vending machines. This helps the government to manage communities and carry out social and public services.
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Vending means automatic retailing. It covers the sale of products and services at an unattended point of sale through a machine operated by introducing coins, bank notes, payment cards, tokens or other means of cashless payment. Sales figures cover vended products only, ie food, drink and other consumable goods such as vended tobacco, sanitary products and condoms. Services such as the public telephone, laundrette facilities, travel tickets, stamps, passport photographs, domestic energy supplies and business card creation are excluded. Coverage includes vending systems installed in public and semi-captive environments only. Hotels, transport networks, recreational centres, shopping centres/malls are included. Factories, offices, hospitals, prisons, schools and other captive environments are excluded.See All of Our Definitions
This report originates from Passport, our Vending research and analysis database.
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