The traditional positioning of vending is gradually moving away from indulgent snacks, with an increasing number of machines now designed to refill water bottles, sell personal protective equipment or accept used containers for recycling purposes. In 2023, Scotland’s Deposit Return Scheme will go live.
Local consumers have been more focused on their health for some time, with this trend exacerbated by the emergence of the pandemic. Vending operators have responded by offering healthier food products in their machines.
Increasing adoption of technology by vending operators is likely to continue in the coming years. The majority of vending machines are connected to contactless payment options.
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Vending (automatic merchandising) is the sale of products at an unattended point of sale through a machine operated by introducing coins, bank notes, payment cards, tokens or other means of cashless payment. Sales figures cover vended products only (i.e. food, drink and other consumable goods such as vended tobacco, sanitary products and condoms). Services such as the public telephone, launderette facilities, travel tickets, stamps, passport photographs, domestic energy supplies and business card creation are excluded. Coverage includes vending systems installed in public and semi-captive environments only. Hotels, transport networks, recreational centres, shopping centres/malls are included. Factories, offices, hospitals, prisons, schools and other captive environments are excluded.See All of Our Definitions
This report originates from Passport, our Vending research and analysis database.
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