Snacking is a key theme that supports vending sales in Canada. However, with consumers staying home and significantly reduced foot traffic in public and semi-captive environments, such as airports, shopping malls and recreational centres, during Coronavirus (COVID-19) lockdowns, retail current value sales slumped in vending in 2020.
One major area of opportunity for vending is food and drinks. Traditionally, unpackaged products like coffee are perceived to be of lower quality in vending machines, but many retailers are trying to change this perception and offer higher-quality items via high-tech machines.
Consumers in Canada are more health-conscious than ever in the wake of the pandemic. Growing awareness of health and wellness has increasingly penetrated food and drinks vending in Canada.
Vending is expected to see an overall decrease in retail value (constant 2021 prices) sales through the forecast period. However, the return to schools and offices and improving offer in terms of machines, locations and products are predicted to help packaged drinks and snacks vending register positive growth rates.
Frictionless convenience is expected to be one of the primary focus points for vending operators, as it fits well with the new realities driven by the pandemic. In this vein, convenience stores offering contactless/touchless machines are set to thrive.
Vending is expected to move beyond retailing to categories like foodservice. Some restaurant operators have already started leveraging these machines as an important part of their business model.
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Vending means automatic retailing. It covers the sale of products and services at an unattended point of sale through a machine operated by introducing coins, bank notes, payment cards, tokens or other means of cashless payment. Sales figures cover vended products only, ie food, drink and other consumable goods such as vended tobacco, sanitary products and condoms. Services such as the public telephone, laundrette facilities, travel tickets, stamps, passport photographs, domestic energy supplies and business card creation are excluded. Coverage includes vending systems installed in public and semi-captive environments only. Hotels, transport networks, recreational centres, shopping centres/malls are included. Factories, offices, hospitals, prisons, schools and other captive environments are excluded.See All of Our Definitions
This report originates from Passport, our Vending research and analysis database.
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