Vending is projected to increasingly embrace new technology to bring a frictionless experience to the user. Operators will look to provide vending products that meet consumers’ everyday needs, can ensure safe and secure touchless technology, provide convenience and consistent quality, and facilitate customisation.
The latest vending machines from Shoppers Drug Mart are offering more everyday items such as OTC healthcare, including pain relief medication, beauty items, toiletries, and seasonal items such as sunscreen and umbrellas, with these machines being rolled out across the GO Transit network in Toronto. A spokesperson for Shoppers Drug Mart confirmed the vending machines are a pilot project and a first for the company, with prices being the same as those charged in its outlets.
As consumers return to their busy lifestyles there is likely to be a strong demand for quick and healthy meals and snacks for on-the-go consumption and the technology is now there for vending to meet this demand. Additionally, smaller businesses and farms could also turn to refrigerated vending machines to sell their products, including in low traffic rural areas.
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Vending (automatic merchandising) is the sale of products at an unattended point of sale through a machine operated by introducing coins, bank notes, payment cards, tokens or other means of cashless payment. Sales figures cover vended products only (i.e. food, drink and other consumable goods such as vended tobacco, sanitary products and condoms). Services such as the public telephone, launderette facilities, travel tickets, stamps, passport photographs, domestic energy supplies and business card creation are excluded. Coverage includes vending systems installed in public and semi-captive environments only. Hotels, transport networks, recreational centres, shopping centres/malls are included. Factories, offices, hospitals, prisons, schools and other captive environments are excluded.See All of Our Definitions
This report originates from Passport, our Vending research and analysis database.
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