Vending is expected to see positive but slowing growth over the course of the forecast period. Vending operators already cover most of the non-captive locations with significant foot traffic, thus opportunities to extend the network further are likely to be limited.
Hot drinks is expected to remain the largest vending category in the forecast period. The quality of hot drinks from vending machines has always been a critical issue, and in the past generated the biggest number of complaints.
Vendit, the vending division of Coca-Cola, remained the leading player in vending in value terms in 2022, and it is expected to maintain this position in the forecast period, with the largest number of vending machines covering the best locations. None of the major operators are expected to quit vending in the forecast period, but likewise no major new entrants are expected to enter the market.
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Vending (automatic merchandising) is the sale of products at an unattended point of sale through a machine operated by introducing coins, bank notes, payment cards, tokens or other means of cashless payment. Sales figures cover vended products only (i.e. food, drink and other consumable goods such as vended tobacco, sanitary products and condoms). Services such as the public telephone, launderette facilities, travel tickets, stamps, passport photographs, domestic energy supplies and business card creation are excluded. Coverage includes vending systems installed in public and semi-captive environments only. Hotels, transport networks, recreational centres, shopping centres/malls are included. Factories, offices, hospitals, prisons, schools and other captive environments are excluded.See All of Our Definitions
This report originates from Passport, our Vending research and analysis database.
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