With people out and about less, due to COVID-19, vending suffered current value decline in 2020. However, operators were quick to react to the new reality and there were new vending machines installed selling face masks, hand sanitisers and gloves.
Nestlé-Ukraine remained the leading company in vending in Ukraine in 2020. The company remains the most recognisable player in vending with its Nescafé brand, as it is also known across various channels as one of the leading producers of food and drinks.
In many countries across the world, vending technology is used to sell various kinds of products, including those which do not belong to food or drinks categories. This is not yet the case to any significant extent in Ukraine.
Once COVID-19 restrictions lift and people can move around again, it is expected that vending will return to value growth and will in fact register very healthy value growth over the forecast period. Several factors will drive value sales, including the rising cost of labour, urbanisation and the fast pace of modern life.
COVID-19 gave digital payments a further boost, as consumers tried to avoid handling cash, and it is expected that consumers will continue to embrace cashless payments over the forecast period, not just because of COVID-19, but because of the convenience. Convenience of payment is a major issue for consumers when making purchases using vending machines.
Hot drinks vending consists mainly of coffee in Ukraine and is the largest category. There are a number of opportunities for machine operators here.
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Vending means automatic retailing. It covers the sale of products and services at an unattended point of sale through a machine operated by introducing coins, bank notes, payment cards, tokens or other means of cashless payment. Sales figures cover vended products only, ie food, drink and other consumable goods such as vended tobacco, sanitary products and condoms. Services such as the public telephone, laundrette facilities, travel tickets, stamps, passport photographs, domestic energy supplies and business card creation are excluded. Coverage includes vending systems installed in public and semi-captive environments only. Hotels, transport networks, recreational centres, shopping centres/malls are included. Factories, offices, hospitals, prisons, schools and other captive environments are excluded.See All of Our Definitions
This report originates from Passport, our Vending research and analysis database.
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