Impulse purchases of non-essential items traditionally drive much of vending’s revenue. Many vending machines tend to be in non-captive environments and are either located in retail stores or in restaurants, which either struggled due to low footfall or were closed during the lockdowns.
Centrapay, the digital asset integrator, signed agreements with Coca-Cola Amatil Ltd in Australia and New Zealand towards the end of the review period to provide consumers with the option to use cryptocurrency to pay for items across CCA’s vending network. Coca-Cola Amatil is the largest bottler and distributor in Asia Pacific, and consumers using the company’s vending network can pay with their Sylo Smart Wallet at any one of Coca-Cola’s vending machines with a QR code payment sticker.
Due to COVID-19 and the restrictions imposed by the government, many consumers were forced to make significant changes to their lifestyle choices, from eating out and socialising less to working from home. Nevertheless, with restrictions being eased and the rolling out of the country’s vaccination programme, New Zealanders are expected to continue to become increasingly comfortable with resuming their regular out-of-home activities over the forecast period.
The health and wellness trend that has been accelerated by the pandemic in New Zealand presents significant opportunities for product development within vending over the forecast period. As consumers regain their confidence and start to resume their normal out-of-home activities, the demand for healthy snacks and drinks will likely increase.
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Vending
Vending means automatic retailing. It covers the sale of products and services at an unattended point of sale through a machine operated by introducing coins, bank notes, payment cards, tokens or other means of cashless payment. Sales figures cover vended products only, ie food, drink and other consumable goods such as vended tobacco, sanitary products and condoms. Services such as the public telephone, laundrette facilities, travel tickets, stamps, passport photographs, domestic energy supplies and business card creation are excluded. Coverage includes vending systems installed in public and semi-captive environments only. Hotels, transport networks, recreational centres, shopping centres/malls are included. Factories, offices, hospitals, prisons, schools and other captive environments are excluded.
See All of Our DefinitionsThis report originates from Passport, our Vending research and analysis database.
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