Although its sales declined in 2020, the street stalls/kiosks channel was much less badly affected by the pandemic lockdowns than other areas of consumer foodservice. Many were allowed to stay open throughout most of the pandemic, which meant that sales did not drop by as much as for other foodservice types.
Even though some coffee stalls/kiosks had already started experimenting with ordering apps to try and expand their consumer base and attract customers by reducing waiting time if the order is placed via their app, they only represented a minor part of the street stalls/kiosks channel in Ireland. The vast majority of outlets did not offer online ordering or home delivery, services that were gaining significant traction in 2020 as the needs and lifestyles of Irish consumers were significantly changed by the pandemic and its related restrictions.
With the arrival of the pandemic, bringing with it lockdowns, restrictions on travel and mobility as well as an increase in flexible working arrangements, Irish consumers have been spending more time at home in 2020 and 2021. At-home consumption of food and drink increased significantly as a result, reflected by increased consumer spend on groceries.
As in all other consumer foodservice channels, rising costs are an increasing issue for street stalls/kiosks. Difficulties with finding and retaining staff also continues to be an issue for kiosk chains.
Street stalls/kiosks have been relatively slow to move towards using online delivery platforms, which recorded very strong growth during the pandemic. While more players have begun to leverage these platforms in street stalls/kiosks, the majority are still not doing so.
Consumer habits have understandably been changing during the pandemic. People began to consume more meals and drinks at home, which has the benefit of being low-cost and convenient, and it is going to take time to change habits back to what they were.
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Small, sometimes mobile, foodservice providers characterised by a limited product offering and by low prices. Includes street stalls, street hawkers and foodservice kiosks where food is prepared in some way and served through a hatch or over a display counter to take away. Also includes kiosks and carts located externally or internally eg in shopping malls etc. As a rule, street stalls/kiosks outlets tend to be smaller than 100% home delivery/takeaway outlets, while menus are more limited, often (though certainly not always) with a greater emphasis on snack items, rather than full meals.See All of Our Definitions
This report originates from Passport, our Street Stalls/Kiosks research and analysis database.
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