Given the locations of street stalls/kiosks, most of which are outdoors or in shopping centres, operators faced a tough period early in 2020 as many were forced to close due to the lockdown and social distancing measures. This greatly reduced outdoor activities and gatherings as well as time spent in shopping centres during the pandemic.
Streets stalls/kiosks in New Zealand rely heavily on outdoor events/gatherings for their sales with this representing a major channel for their revenues. Given that COVID-19 measures are limiting outdoor gatherings/events, operators were hard-hit.
Street stalls/kiosks are largely geared towards takeaway, with this model helping businesses during the pandemic when only takeaway and home delivery services were allowed. Initially, the low penetration of home delivery hindered the category’s performance.
Street stalls/kiosks are expected to recover faster than many other categories as they generally have higher flexibility and mobility in terms of setting up, especially when compared with full-service restaurants. Street stalls/kiosks also require lower investments when it comes to renting space, employees, and equipment, thus helping operators adjust and adapt in the uncertain environment.
Technological developments are expected to help street stalls/kiosks to recover over the forecast period with consumers showing a clear preference for contactless ordering and delivery. Thus, street stalls and kiosks are expected to expand their digital capabilities, including pre-ordered coffee (which proved to be popular during lockdown in New Zealand) and increasing the amount of contactless payments options.
Like most consumer foodservice channels in New Zealand, street stalls/kiosks are responding to the growing trends of sustainability and health awareness. This will lead to more outlets serving food in plastic free or recycled packaging.
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Small, sometimes mobile, foodservice providers characterised by a limited product offering and by low prices. Includes street stalls, street hawkers and foodservice kiosks where food is prepared in some way and served through a hatch or over a display counter to take away. Also includes kiosks and carts located externally or internally eg in shopping malls etc. As a rule, street stalls/kiosks outlets tend to be smaller than 100% home delivery/takeaway outlets, while menus are more limited, often (though certainly not always) with a greater emphasis on snack items, rather than full meals.See All of Our Definitions
This report originates from Passport, our Street Stalls/Kiosks research and analysis database.
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