Limited-service restaurants was one of the best-placed consumer foodservice categories to respond to the difficult situation of the COVID-19 pandemic compared to many of the other categories in consumer foodservice in Peru. Despite being better-placed to respond to the changing requirements of the COVID-19 pandemic, however, limited-service restaurants was also negatively impacted by the COVID-19 crisis in 2020, primarily due to the complete closure of outlets for two months and the continued establishment of capacity restrictions following the mandatory closures.
Due to the restrictions of COVID-19 lockdown, which saw foodservice outlets close their doors for long periods of 2020, delivery and takeaway consumption increased considerably in 2020. Although this category already had a larger home delivery and takeaway component than other consumer foodservice categories before the outbreak of COVID-19, players in limited-service restaurants continued to expand their home delivery and takeaway options even further in 2020.
In 2020 more Peruvian consumers adopted online ordering in order to comply with the COVID-19 restrictions and protect themselves and others from the spread of the virus in the country. As such, the share of online orders compared to offline orders surged in 2020.
Limited-service restaurants is expected to record a relatively swift recovery from the negative impact of COVID-19 in the forecast period, beginning with a sharp increase in retail current value growth in 2021, which will gradually fall as the category stabilises from the upheaval of COVID-19. Overall, limited-service restaurants is expected to recover to 2019 current value sales by 2023, which is a faster recovery than that projected for most other consumer foodservice categories.
The continued provision of robust home delivery services and offerings will be essential to the recovery of players in limited-service restaurants over the course of the forecast period. Home delivery will be especially important in the first half of the forecast period when the COVID-19 will continue to affect consumer decision making and consumption habits, especially in 2021 when further waves of the pandemic are most likely.
Pizza limited-service restaurants, burger limited-service restaurants, and chicken limited-service restaurants are expected to post a strong recovery from the COVID-19 pandemic in the forecast period. These subcategories will benefit from their strong position in terms of home delivery consumption, as these types of food are most often associated with home delivery in Peru.
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This report originates from Passport, our Fast Food research and analysis database.
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