Limited-service restaurants will continue to see positive current value growth across the forecast period, with recovery driven by chained limited-service restaurants, particularly burger, chicken, bakery products and pizza limited-service restaurants. This recovery will partly reflect the strengthening of alternative business channels (for example takeaway and to-go) as a result of the pandemic.
Several trends that were ignited during the pandemic will likely continue across the forecast period. For example, delivery, takeaway and drive-through channels will become better established, and group/sharing meals will remain relevant.
Limited-service restaurant players will continue to ensure a presence in different channels over the forecast period, a trend that accelerated during the pandemic. For example, Chooks to Go, a 100% takeaway outlet, is nearing saturation point for new rotisserie stores that it can open across the country.
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Limited-Service Restaurants
Limited-Service Restaurants (LSR) combine fast food and 100% home delivery/takeaway outlets. These outlets offer limited menus with items that can be prepared quickly. Customers typically order, pay, and pick up their order from a counter, though some outlets can have limited table service. This also includes 100% Home Delivery/Takeaway which provide no facilities for consumption on the premises. LSR tend to specialize in one or two main entrees such as hamburgers, pizza, or chicken, but they usually also provide drinks, salads, ice cream, dessert, etc. Food preparation is generally simple and involves one or two steps, allowing for kitchen staffs generally consisting of younger, unskilled workers rather than professional chefs. Other key characteristics include: • A standardised and restricted menu • Tight individual portion control on all ingredients and on the finished product • Individual packaging of each item • Counter service • For Chained Limited Service Restaurants, chained and franchised operations which operate under a uniform fascia and corporate identity • Any outlet offering full-service restaurant seating with servers would be excluded, even if delivery service is available.
See All of Our DefinitionsThis report originates from Passport, our Limited-Service Restaurants research and analysis database.
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