The role played by takeaway, home delivery and dark kitchens (which serve customers solely by delivery or collection and are advantageous due to their low operating costs) will remain notable during the forecast period. Local consumers increasingly appreciate the convenience and ease these services provide and therefore they will remain important in the future.
Limited-service restaurants is predicted to record low single-digit value growth (at constant 2022 prices) in the coming years, gradually tailing off towards the end of the forecast period. The channel is fairly mature in the UK and the diversification of outlets to new locations is expected to take place during this period.
Health concerns will remain at the forefront of many consumers’ minds over the forecast period. There is an expectation among consumers that limited-service restaurants will offer healthier options.
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Limited-Service Restaurants (LSR) combine fast food and 100% home delivery/takeaway outlets. These outlets offer limited menus with items that can be prepared quickly. Customers typically order, pay, and pick up their order from a counter, though some outlets can have limited table service. This also includes 100% Home Delivery/Takeaway which provide no facilities for consumption on the premises. LSR tend to specialize in one or two main entrees such as hamburgers, pizza, or chicken, but they usually also provide drinks, salads, ice cream, dessert, etc. Food preparation is generally simple and involves one or two steps, allowing for kitchen staffs generally consisting of younger, unskilled workers rather than professional chefs. Other key characteristics include: • A standardised and restricted menu • Tight individual portion control on all ingredients and on the finished product • Individual packaging of each item • Counter service • For Chained Limited Service Restaurants, chained and franchised operations which operate under a uniform fascia and corporate identity • Any outlet offering full-service restaurant seating with servers would be excluded, even if delivery service is available.See All of Our Definitions
This report originates from Passport, our Limited-Service Restaurants research and analysis database.
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