Historically, chained convenience stores foodservice in Singapore was largely limited to packaged items that are consumed on-the-go, with limited outlets being large enough to accommodate seating. However, the full reopening of the economy has since incentivised developments in expanding the foodservice offering and seating in convenience stores, as allowing consumers to eat-in allows them to enjoy unpackaged options with ease.
Chained chicken limited-service restaurant brands such as Wingstop and Jollibee opened several delivery-only cloud kitchens over the course of the pandemic, between 2020 and 2022, and their kitchens were still operational even after the full reopening of the economy from 2022. Chained brands operate cloud kitchens to leverage consumers’ familiarity with the taste and quality that their brands offer to drive consumption.
From the end of 2023, Nutri-Grade labelling will be mandated for beverages in foodservice, and this includes fountain drinks, that are widely sold in chained limited-service restaurants. The Nutri-Grade measure mandates the labelling of beverages in grades C and D, i.
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Limited-Service Restaurants (LSR) combine fast food and 100% home delivery/takeaway outlets. These outlets offer limited menus with items that can be prepared quickly. Customers typically order, pay, and pick up their order from a counter, though some outlets can have limited table service. This also includes 100% Home Delivery/Takeaway which provide no facilities for consumption on the premises. LSR tend to specialize in one or two main entrees such as hamburgers, pizza, or chicken, but they usually also provide drinks, salads, ice cream, dessert, etc. Food preparation is generally simple and involves one or two steps, allowing for kitchen staffs generally consisting of younger, unskilled workers rather than professional chefs. Other key characteristics include: • A standardised and restricted menu • Tight individual portion control on all ingredients and on the finished product • Individual packaging of each item • Counter service • For Chained Limited Service Restaurants, chained and franchised operations which operate under a uniform fascia and corporate identity • Any outlet offering full-service restaurant seating with servers would be excluded, even if delivery service is available.See All of Our Definitions
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