As retailers fully implement their diversification strategies, competition within supermarkets will likely intensify over the forecast period. At the lower end of the channel, Pick 'n' Pay's effective conversion of Qualisave stores will intensify competition with Shoprite's portfolio of newly-acquired banners Cambridge Foods and Rhino from Massmart.
The adoption of omnichannel strategies will continue to gain momentum over the forecast period, supported by improved internet penetration and growing awareness of online grocery services. As a higher number of chained stores increase the number of participating outlets in on-demand grocery delivery services, developing strategies to avoid channel cannibalisation will be pivotal for sustainable growth.
Over the review period, supermarkets evolved from being grocery retailers to become one-stop shops for many consumers, supported by the expansion of basic banking transactions such as cash withdrawals. The trend was consolidated in 2020 due to the combined effects of movement restrictions and fear of exposure to COVID-19.
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Understand the latest market trends and future growth opportunities for the Supermarkets industry in South Africa with research from Euromonitor International's team of in-country analysts – experts by industry and geographic specialisation.
Key trends are clearly and succinctly summarised alongside the most current research data available. Understand and assess competitive threats and plan corporate strategy with our qualitative analysis, insight and confident growth projections.
If you're in the Supermarkets industry in South Africa, our research will help you to make informed, intelligent decisions; to recognise and profit from opportunity, or to offer resilience amidst market uncertainty.
Supermarkets are chained or independent retail outlets with a selling space of between 400 and 2,500 square metres and with a primary focus on selling food/beverages/tobacco and other groceries. Supermarkets may also sell a selection of non-groceries, but the product mix is skewed towards grocery items. Example brands include Casino, Kroger, and Tesco. Exception: In some markets, primarily the US, Australia and Hong Kong, there are grocery retailer brands that operate outlets with a selling space of over 2,500 square metres, but offer only a very limited range of non-grocery merchandise or none at all. These brands are included in Supermarkets.
See All of Our DefinitionsThis report originates from Passport, our Supermarkets research and analysis database.
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