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Country Report

Travel in

Travel in Chile

Oct 2020

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Executive Summary

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COVID-19 impact on travel

The COVID-19 pandemic is set to leave few areas of the travel and tourism market in Chile untouched in 2020. It has led to huge falls in tourist flows and sales across all categories, effectively paralysing airlines and lodging establishments during a key revenue-generating period.

COVID-19 country impact

The first case of COVID-19 was seen in the country on 3 March 2020, with a state of emergency declared on 18 March, at which point all borders and non-essential shops were closed. Widespread lockdowns were implemented across the country in line with the impact on each city.

Company response to COVID-19: Airlines and hotels

All airlines are contending with a severe downturn in business and leisure passengers due to COVID-19. Leading players LATAM Airlines, as the largest carrier overall, and Sky Airline, as the dominant low cost carrier, were forced to temporarily cancel flights and ground aircraft, and are likely to continue operating with reduced schedules into the early part of 2021.

Impact of COVID-19 on online bookings and travel intermediaries

The COVID-19 pandemic has had a strong negative impact on the performance and revenues of online travel platforms and travel intermediaries. Many were struggling at the start of 2020 following negative value growth during 2019 and travel agencies have gone on to record a year-on-year fall in sales of between 50 and 70% in 2020.

What next for travel?

The COVID-19 pandemic is expected to have a continuing impact on the Chilean travel market for several years to come. Airlines, car rental operators, lodging facilities and travel intermediaries are all likely to face continuing financial pressure resulting from reduced tourist flows, leading to tighter profit margins and threatening the permanent closure of outlets.

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Overview

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Overview:

Discover the latest market trends and uncover sources of future market growth for the Travel industry in Chile with research from Euromonitor's team of in-country analysts.

Find hidden opportunities in the most current research data available, understand competitive threats with our detailed market analysis, and plan your corporate strategy with our expert qualitative analysis and growth projections.

If you are in the Travel industry in Chile, our research will save you time and money while empowering you to make informed, profitable decisions.

When you purchase this report, you also get the data and the content from these category reports in Chile for free:

The Travel in Chile market research report includes:

Analysis of trends
Detailed segmentation
Historic volumes and values, company and brand market shares
Forecasts
Robust and transparent market research methodology, conducted in-country

Our market research reports answer questions such as:

What is the market size of Travel in Chile?
What are the major brands in Chile?

Why buy this report?

Gain competitive intelligence about market leaders
Track key industry trends, opportunities and threats
Inform your marketing, brand, strategy and market development, sales and supply functions

This industry report originates from Passport, our Travel market research database.

Each report is delivered with the following components:
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Market statistics: Excel workbook

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Travel in Chile

EXECUTIVE SUMMARY

COVID-19 impact on travel

COVID-19 country impact

Company response to COVID-19: Airlines and hotels

Impact of COVID-19 on online bookings and travel intermediaries

What next for travel?

Chart 1 Inbound Receipts: 2020-2025
Chart 2 Average Spend per Trip for Inbound Arrivals: 2020-2025

MARKET DATA

Table 1 Annual Leave: Volume 2015-2020
Table 2 Travellers by Age: Number of People 2015-2020
Table 3 Seasonality: Number of People 2015-2020
Table 4 Leisure Outbound Demographics: Number of Trips 2015-2020
Table 5 Other Transport Sales: Value 2015-2020
Table 6 Other Transport Online Sales: Value 2015-2020
Table 7 Forecast Other Transport Sales: Value 2020-2025
Table 8 Forecast Other Transport Online Sales: Value 2020-2025
Table 9 Activities and Experiences: Value 2015-2020
Table 10 Forecast Activities and Experiences: Value 2020-2025

GLOBAL MACROECONOMIC ENVIRONMENT

GLOBAL INDUSTRY ENVIRONMENT

DISCLAIMER

SOURCES

Summary 1 Research Sources

Tourism Flows in Chile

KEY DATA FINDINGS

2020 IMPACT

International arrivals, domestic flow and online tourism transactions suffer significant drop due to COVID-19-related restrictions in 2020

Technological innovations set to show Chile’s diversity to potential new markets and boost regional tourism in the process, regardless of season

RECOVERY AND OPPORTUNITIES

Despite COVID-19-related setbacks, domestic and international travel flow is expected to register strong growth over the forecast period

Digital innovations including TourSolutions’ new Tourdesk platform likely to attract more foreign and domestic tourists over the forecast period

CATEGORY DATA

Table 11 Inbound Arrivals: Number of Trips 2015-2020
Table 12 Inbound Arrivals by Country: Number of Trips 2015-2020
Table 13 Inbound City Arrivals 2015-2020
Table 14 Inbound Receipts: Value 2015-2020
Table 15 Leisure Inbound Demographics: Number of Trips 2015-2020
Table 16 Forecast Inbound Arrivals: Number of Trips 2020-2025
Table 17 Forecast Inbound Arrivals by Country: Number of Trips 2020-2025
Table 18 Forecast Inbound Receipts: Value 2020-2025
Table 19 Domestic Trips by Destination: Number of Trips 2015-2020
Table 20 Domestic Business Trips by Travel Mode: Number of Trips 2015-2020
Table 21 Domestic Leisure Trips by Travel Mode: Number of Trips 2015-2020
Table 22 Domestic Expenditure: Value 2015-2020
Table 23 Forecast Domestic Business Trips by Travel Mode: Number of Trips 2020-2025
Table 24 Forecast Domestic Leisure Trips by Travel Mode: Number of Trips 2020-2025
Table 25 Forecast Domestic Expenditure: Value 2020-2025
Table 26 Outbound Departures: Number of Trips 2015-2020
Table 27 Outbound Departures by Destination: Number of Trips 2015-2020
Table 28 Outbound Expenditure: Value 2015-2020
Table 29 Forecast Outbound Departures: Number of Trips 2020-2025
Table 30 Forecast Outbound Departures by Destination: Number of Trips 2020-2025
Table 31 Forecast Outbound Expenditure: Value 2020-2025

Airlines in Chile

KEY DATA FINDINGS

2020 IMPACT

Scheduled airlines and low cost carriers set to suffer significantly – and equally – from flight restrictions, travel bans and flagging consumer confidence

Leading low cost carriers open new routes, but the pandemic hinders their ability to make rapid gains in 2020

RECOVERY

Growth rates for domestic and international players are set to improve when travel restrictions are lifted and consumer confidence is restored

IATA Chile estimates a 48% loss in income and 14,000 job losses for airlines as a result of COVID-19 before growth returns to normal

CATEGORY DATA

Table 32 Airlines Sales: Value 2015-2020
Table 33 Airlines Online Sales: Value 2015-2020
Table 34 Airlines: Passengers Carried 2015-2020
Table 35 Airlines NBO Company Shares: % Value 2016-2020
Table 36 Low Cost Carriers Airlines Brands by Key Performance Indicators 2020
Table 37 Scheduled Airlines Brands by Key Performance Indicators 2020
Table 38 Forecast Airlines Sales: Value 2020-2025
Table 39 Forecast Airlines Online Sales: Value 2020-2025

Car Rental (Destination) in Chile

KEY DATA FINDINGS

2020 IMPACT

COVID-19 worsens prospects for car rental in 2020

Mitta expands into economy rental with acquisition of First in 2020

RECOVERY AND OPPORTUNITIES

Car rental online and business car rental offer strongest growth prospects over the forecast period

Technology set to be key to an enhanced car rental experience

CATEGORY DATA

Table 40 Car Rental Sales: Value 2015-2020
Table 41 Car Rental Online Sales: Value 2015-2020
Table 42 Structure of Car Rental Market 2015-2020
Table 43 Car Rental NBO Company Shares: % Value 2016-2020
Table 44 Car Rental Brands by Key Performance Indicators 2020
Table 45 Forecast Car Rental Sales: Value 2020-2025
Table 46 Forecast Car Rental Online Sales: Value 2020-2025

Lodging in Chile

KEY DATA FINDINGS

2020 IMPACT

Luxury and upscale and budget hotels bear brunt of COVID-19-related fall in demand in 2020

AccorHotels enacts crisis mitigation measures in a bid to stem losses in 2020

RECOVERY AND OPPORTUNITIES

Short-term rentals and mid-market hotels set to make the quickest return to pre-pandemic levels of sales

Recovery points to flexibility, customisation, domestic tourism and close cooperation with distribution channels

CATEGORY DATA

Table 47 Lodging Sales: Value 2015-2020
Table 48 Lodging Online Sales: Value 2015-2020
Table 49 Hotels Sales: Value 2015-2020
Table 50 Hotels Online Sales: Value 2015-2020
Table 51 Other Lodging Sales: Value 2015-2020
Table 52 Other Lodging Online Sales: Value 2015-2020
Table 53 Lodging Outlets: Units 2015-2020
Table 54 Lodging: Number of Rooms 2015-2020
Table 55 Lodging by Incoming vs Domestic: % Value 2015-2020
Table 56 Hotels NBO Company Shares: % Value 2016-2020
Table 57 Hotel Brands by Key Performance Indicators 2020
Table 58 Forecast Lodging Sales: Value 2020-2025
Table 59 Forecast Lodging Online Sales: Value 2020-2025
Table 60 Forecast Hotels Sales: Value 2020-2025
Table 61 Forecast Hotels Online Sales: Value 2020-2025
Table 62 Forecast Other Lodging Sales: Value 2020-2025
Table 63 Forecast Other Lodging Online Sales: Value 2020-2025
Table 64 Forecast Lodging Outlets: Units 2020-2025

Online Travel Sales and Intermediaries in Chile

KEY DATA FINDINGS

2020 IMPACT

COVID-19 has devastating impact on leisure-focused intermediaries in 2020, threatening the survival of small and medium-sized players

Atrápalo shifts to metasearch model and invests in mobile app in 2020

RECOVERY AND OPPORTUNITIES

Strong growth for online and mobile travel sales to residents over the forecast period

Further improvement to digital offerings set to provide route to growth

CATEGORY DATA

Table 65 Travel Intermediaries Sales: Value 2015-2020
Table 66 Intermediaries Corporate Business Online Sales: Value 2015-2020
Table 67 Intermediaries Leisure Online Sales: Value 2015-2020
Table 68 Travel Intermediaries NBO Company Shares: % Value 2016-2020
Table 69 Online Travel Sales to Residents: Value 2015-2020
Table 70 Total Mobile Travel Sales to Residents: Value 2015-2020
Table 71 Forecast Travel Intermediaries Sales: Value 2020-2025
Table 72 Forecast Intermediaries Corporate Business Online Sales: Value 2020-2025
Table 73 Forecast Intermediaries Leisure Online Sales: Value 2020-2025
Table 74 Forecast Online Travel Sales to Residents: Value 2020-2025
Table 75 Forecast Total Mobile Travel Sales to Residents: Value 2020-2025

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Megatrends

Country Report

Travel in Chile

New Report Guarantee

Executive Summary

New Report Guarantee

COVID-19 impact on travel

COVID-19 country impact

Company response to COVID-19: Airlines and hotels

Impact of COVID-19 on online bookings and travel intermediaries

What next for travel?

Samples

Overview

Why buy this report?

Samples: FAQs about samples

Want to find out more about this report?

Table of Contents

Travel in Chile

EXECUTIVE SUMMARY

COVID-19 impact on travel

COVID-19 country impact

Company response to COVID-19: Airlines and hotels

Impact of COVID-19 on online bookings and travel intermediaries

What next for travel?

MARKET DATA

GLOBAL MACROECONOMIC ENVIRONMENT

GLOBAL INDUSTRY ENVIRONMENT

DISCLAIMER

SOURCES

Tourism Flows in Chile

KEY DATA FINDINGS

2020 IMPACT

International arrivals, domestic flow and online tourism transactions suffer significant drop due to COVID-19-related restrictions in 2020

Technological innovations set to show Chile’s diversity to potential new markets and boost regional tourism in the process, regardless of season

RECOVERY AND OPPORTUNITIES

Despite COVID-19-related setbacks, domestic and international travel flow is expected to register strong growth over the forecast period

Digital innovations including TourSolutions’ new Tourdesk platform likely to attract more foreign and domestic tourists over the forecast period

CATEGORY DATA

Airlines in Chile

KEY DATA FINDINGS

2020 IMPACT

Scheduled airlines and low cost carriers set to suffer significantly – and equally – from flight restrictions, travel bans and flagging consumer confidence

Leading low cost carriers open new routes, but the pandemic hinders their ability to make rapid gains in 2020

RECOVERY

Growth rates for domestic and international players are set to improve when travel restrictions are lifted and consumer confidence is restored

IATA Chile estimates a 48% loss in income and 14,000 job losses for airlines as a result of COVID-19 before growth returns to normal

CATEGORY DATA

Car Rental (Destination) in Chile

KEY DATA FINDINGS

2020 IMPACT

COVID-19 worsens prospects for car rental in 2020

Mitta expands into economy rental with acquisition of First in 2020

RECOVERY AND OPPORTUNITIES

Car rental online and business car rental offer strongest growth prospects over the forecast period

Technology set to be key to an enhanced car rental experience

CATEGORY DATA

Lodging in Chile

KEY DATA FINDINGS

2020 IMPACT

Luxury and upscale and budget hotels bear brunt of COVID-19-related fall in demand in 2020

AccorHotels enacts crisis mitigation measures in a bid to stem losses in 2020

RECOVERY AND OPPORTUNITIES

Short-term rentals and mid-market hotels set to make the quickest return to pre-pandemic levels of sales

Recovery points to flexibility, customisation, domestic tourism and close cooperation with distribution channels

CATEGORY DATA

Online Travel Sales and Intermediaries in Chile

KEY DATA FINDINGS

2020 IMPACT

COVID-19 has devastating impact on leisure-focused intermediaries in 2020, threatening the survival of small and medium-sized players

Atrápalo shifts to metasearch model and invests in mobile app in 2020

RECOVERY AND OPPORTUNITIES

Strong growth for online and mobile travel sales to residents over the forecast period

Further improvement to digital offerings set to provide route to growth

CATEGORY DATA

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