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Country Report

Travel in

Travel in South Africa

Nov 2020

US$2,100

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Executive Summary

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COVID-19 impact on travel

In response to the onset of COVID-19 in South Africa, there were numerous border closures, limits on intra-provincial travel and other restrictions on travel and movement mandated by the government that led to an immediate collapse of business activity in the travel industry early in 2020. Significant declines in value sales were posted as international and domestic travellers remained at home in order to avoid becoming infected and/or spreading the virus.

COVID-19 country impact

The initial hard lockdown spanned 26 March to 30 April. During this time borders were closed to tourists but not for the distribution of goods, while inter-provincial travel was banned, and domestic and international tourist flights ceased.

Company response to COVID-19: Airlines and hotels

COVID-19 continues to exert great pressure on South Africa’s scheduled airlines, whose services already bear scars from ongoing struggles to maintain viability during the review period. Indeed, despite being set to post a commanding value share lead in airlines in 2020, national carrier South African Airways nevertheless finds itself mired in the provisional liquidation declared in June.

Impact of COVID-19 on online bookings and travel intermediaries

Not surprisingly, the pandemic-related collapse of the wider travel and tourism industry in 2020 has had a significant negative impact on online booking platforms and intermediaries, driving down value sales and the number of bookings and forcing players to focus on refunding monies already paid by travellers and issuing vouchers for future travel rather than booking new trips, transport and lodging. While larger intermediaries look likely to survive, it is the considerable number of smaller, independent intermediaries that are finding it difficult to cope with severely limited operations.

What next for travel?

As South Africa gradually emerges from the economic travails of the COVID-19 pandemic, travel and tourism, so ravaged in 2020, is expected to rebound immediately with strong growth in 2021 based on pent-up consumer demand. However, that growth is then expected to moderate as the forecast period progresses, so much so that it is unlikely that value sales at 2020 constant prices will reach their pre-pandemic 2019 levels even by the end of the forecast period.

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Overview:

Discover the latest market trends and uncover sources of future market growth for the Travel industry in South Africa with research from Euromonitor's team of in-country analysts.

Find hidden opportunities in the most current research data available, understand competitive threats with our detailed market analysis, and plan your corporate strategy with our expert qualitative analysis and growth projections.

If you are in the Travel industry in South Africa, our research will save you time and money while empowering you to make informed, profitable decisions.

When you purchase this report, you also get the data and the content from these category reports in South Africa for free:

The Travel in South Africa market research report includes:

Analysis of trends
Detailed segmentation
Historic volumes and values, company and brand market shares
Forecasts
Robust and transparent market research methodology, conducted in-country

Our market research reports answer questions such as:

What is the market size of Travel in South Africa?
What are the major brands in South Africa?

Why buy this report?

Gain competitive intelligence about market leaders
Track key industry trends, opportunities and threats
Inform your marketing, brand, strategy and market development, sales and supply functions

This industry report originates from Passport, our Travel market research database.

Each report is delivered with the following components:
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Market statistics: Excel workbook

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Travel in South Africa

EXECUTIVE SUMMARY

COVID-19 impact on travel

COVID-19 country impact

Company response to COVID-19: Airlines and hotels

Impact of COVID-19 on online bookings and travel intermediaries

What next for travel?

Chart 1 Inbound Receipts: 2020-2025
Chart 2 Average Spend per Trip for Inbound Arrivals: 2020-2025

MARKET DATA

Table 1 Annual Leave: Volume 2015-2020
Table 2 Travellers by Age: Number of People 2015-2020
Table 3 Seasonality: Number of People 2015-2020
Table 4 Leisure Outbound Demographics: Number of Trips 2015-2020
Table 5 Other Transport Sales: Value 2015-2020
Table 6 Other Transport Online Sales: Value 2015-2020
Table 7 Forecast Other Transport Sales: Value 2020-2025
Table 8 Forecast Other Transport Online Sales: Value 2020-2025
Table 9 Activities and Experiences: Value 2015-2020
Table 10 Forecast Activities and Experiences: Value 2020-2025

GLOBAL MACROECONOMIC ENVIRONMENT

GLOBAL INDUSTRY ENVIRONMENT

DISCLAIMER

SOURCES

Summary 1 Research Sources

Tourism Flows in South Africa

KEY DATA FINDINGS

2020 IMPACT

Travel to/from South Africa severely hampered in 2020 due to COVID-19 restrictions

Domestic tourism also affected by pandemic-inspired restrictions in 2020

RECOVERY AND OPPORTUNITIES

Travel to/from South Africa set to bounce back quickly in 2021 before moderating over the forecast period

Domestic tourism slated to take the lead as South Africa sets out on the road to recovery

CATEGORY DATA

Table 11 Inbound Arrivals: Number of Trips 2015-2020
Table 12 Inbound Arrivals by Country: Number of Trips 2015-2020
Table 13 Inbound City Arrivals 2015-2020
Table 14 Inbound Receipts: Value 2015-2020
Table 15 Leisure Inbound Demographics: Number of Trips 2015-2020
Table 16 Forecast Inbound Arrivals: Number of Trips 2020-2025
Table 17 Forecast Inbound Arrivals by Country: Number of Trips 2020-2025
Table 18 Forecast Inbound Receipts: Value 2020-2025
Table 19 Domestic Trips by Destination: Number of Trips 2015-2020
Table 20 Domestic Business Trips by Travel Mode: Number of Trips 2015-2020
Table 21 Domestic Leisure Trips by Travel Mode: Number of Trips 2015-2020
Table 22 Domestic Expenditure: Value 2015-2020
Table 23 Forecast Domestic Business Trips by Travel Mode: Number of Trips 2020-2025
Table 24 Forecast Domestic Leisure Trips by Travel Mode: Number of Trips 2020-2025
Table 25 Forecast Domestic Expenditure: Value 2020-2025
Table 26 Outbound Departures: Number of Trips 2015-2020
Table 27 Outbound Departures by Destination: Number of Trips 2015-2020
Table 28 Outbound Expenditure: Value 2015-2020
Table 29 Forecast Outbound Departures: Number of Trips 2020-2025
Table 30 Forecast Outbound Departures by Destination: Number of Trips 2020-2025
Table 31 Forecast Outbound Expenditure: Value 2020-2025

Airlines in South Africa

KEY DATA FINDINGS

2020 IMPACT

Scheduled airlines set to post substantial losses in 2020 due to COVID-19-related restrictions

Low-cost carriers also struggle in 2020 but declines are expected to be less severe

RECOVERY AND OPPORTUNITIES

Challenges remain for scheduled airlines over forecast period

Emphasis on domestic travel set to boost recovery of low-cost air carriers

CATEGORY DATA

Table 32 Airlines Sales: Value 2015-2020
Table 33 Airlines Online Sales: Value 2015-2020
Table 34 Airlines: Passengers Carried 2015-2020
Table 35 Airlines NBO Company Shares: % Value 2016-2020
Table 36 Charter Airlines Brands by Key Performance Indicators 2020
Table 37 Low Cost Carriers Airlines Brands by Key Performance Indicators 2020
Table 38 Scheduled Airlines Brands by Key Performance Indicators 2020
Table 39 Forecast Airlines Sales: Value 2020-2025
Table 40 Forecast Airlines Online Sales: Value 2020-2025

Car Rental (Destination) in South Africa

KEY DATA FINDINGS

2020 IMPACT

Car rental transactions, value sales slump as travel grinds to a halt in 2020 due to COVID-19

More consolidation expected as pandemic-related slowdown forces small car rental players out of business

RECOVERY AND OPPORTUNITIES

Car rental to bounce back in 2021 and sustain growth via new benefits/services

Demand for car rental likely to be boosted over the forecast period by increased promotion of domestic tourism

CATEGORY DATA

Table 41 Car Rental Sales: Value 2015-2020
Table 42 Car Rental Online Sales: Value 2015-2020
Table 43 Structure of Car Rental Market 2015-2020
Table 44 Car Rental NBO Company Shares: % Value 2016-2020
Table 45 Car Rental Brands by Key Performance Indicators 2020
Table 46 Forecast Car Rental Sales: Value 2020-2025
Table 47 Forecast Car Rental Online Sales: Value 2020-2025

Lodging in South Africa

KEY DATA FINDINGS

2020 IMPACT

Demand for lodging hard hit in 2020 by pandemic-related travel and movement restrictions

Popular short-term rentals fall at a lower rate than hotels in 2020

RECOVERY AND OPPORTUNITIES

Lodging to bounce back as travellers return to South Africa over the forecast period

Short-term rentals to return quickly to steady growth over forecast period

CATEGORY DATA

Table 48 Lodging Sales: Value 2015-2020
Table 49 Lodging Online Sales: Value 2015-2020
Table 50 Hotels Sales: Value 2015-2020
Table 51 Hotels Online Sales: Value 2015-2020
Table 52 Other Lodging Sales: Value 2015-2020
Table 53 Other Lodging Online Sales: Value 2015-2020
Table 54 Lodging Outlets: Units 2015-2020
Table 55 Lodging: Number of Rooms 2015-2020
Table 56 Lodging by Incoming vs Domestic: % Value 2015-2020
Table 57 Hotels NBO Company Shares: % Value 2016-2020
Table 58 Hotel Brands by Key Performance Indicators 2020
Table 59 Forecast Lodging Sales: Value 2020-2025
Table 60 Forecast Lodging Online Sales: Value 2020-2025
Table 61 Forecast Hotels Sales: Value 2020-2025
Table 62 Forecast Hotels Online Sales: Value 2020-2025
Table 63 Forecast Other Lodging Sales: Value 2020-2025
Table 64 Forecast Other Lodging Online Sales: Value 2020-2025
Table 65 Forecast Lodging Outlets: Units 2020-2025

Online Travel Sales and Intermediaries in South Africa

KEY DATA FINDINGS

2020 IMPACT

Travel agents suffering from pandemic-related value sales slump in 2020

Online travel sales set to become more competitive as a result of pandemic in 2020

RECOVERY AND OPPORTUNITIES

Strong rebound in online value sales in 2021 before more modest growth through remainder of forecast period

Travel agents likely to turn to innovation to secure their positions over forecast period

CATEGORY DATA

Table 66 Travel Intermediaries Sales: Value 2015-2020
Table 67 Intermediaries Corporate Business Online Sales: Value 2015-2020
Table 68 Intermediaries Leisure Online Sales: Value 2015-2020
Table 69 Travel Intermediaries NBO Company Shares: % Value 2016-2020
Table 70 Online Travel Sales to Residents: Value 2015-2020
Table 71 Total Mobile Travel Sales to Residents: Value 2015-2020
Table 72 Forecast Travel Intermediaries Sales: Value 2020-2025
Table 73 Forecast Intermediaries Corporate Business Online Sales: Value 2020-2025
Table 74 Forecast Intermediaries Leisure Online Sales: Value 2020-2025
Table 75 Forecast Online Travel Sales to Residents: Value 2020-2025
Table 76 Forecast Total Mobile Travel Sales to Residents: Value 2020-2025

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Country Report

Travel in South Africa

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Executive Summary

New Report Guarantee

COVID-19 impact on travel

COVID-19 country impact

Company response to COVID-19: Airlines and hotels

Impact of COVID-19 on online bookings and travel intermediaries

What next for travel?

Samples

Overview

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Samples: FAQs about samples

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Table of Contents

Travel in South Africa

EXECUTIVE SUMMARY

COVID-19 impact on travel

COVID-19 country impact

Company response to COVID-19: Airlines and hotels

Impact of COVID-19 on online bookings and travel intermediaries

What next for travel?

MARKET DATA

GLOBAL MACROECONOMIC ENVIRONMENT

GLOBAL INDUSTRY ENVIRONMENT

DISCLAIMER

SOURCES

Tourism Flows in South Africa

KEY DATA FINDINGS

2020 IMPACT

Travel to/from South Africa severely hampered in 2020 due to COVID-19 restrictions

Domestic tourism also affected by pandemic-inspired restrictions in 2020

RECOVERY AND OPPORTUNITIES

Travel to/from South Africa set to bounce back quickly in 2021 before moderating over the forecast period

Domestic tourism slated to take the lead as South Africa sets out on the road to recovery

CATEGORY DATA

Airlines in South Africa

KEY DATA FINDINGS

2020 IMPACT

Scheduled airlines set to post substantial losses in 2020 due to COVID-19-related restrictions

Low-cost carriers also struggle in 2020 but declines are expected to be less severe

RECOVERY AND OPPORTUNITIES

Challenges remain for scheduled airlines over forecast period

Emphasis on domestic travel set to boost recovery of low-cost air carriers

CATEGORY DATA

Car Rental (Destination) in South Africa

KEY DATA FINDINGS

2020 IMPACT

Car rental transactions, value sales slump as travel grinds to a halt in 2020 due to COVID-19

More consolidation expected as pandemic-related slowdown forces small car rental players out of business

RECOVERY AND OPPORTUNITIES

Car rental to bounce back in 2021 and sustain growth via new benefits/services

Demand for car rental likely to be boosted over the forecast period by increased promotion of domestic tourism

CATEGORY DATA

Lodging in South Africa

KEY DATA FINDINGS

2020 IMPACT

Demand for lodging hard hit in 2020 by pandemic-related travel and movement restrictions

Popular short-term rentals fall at a lower rate than hotels in 2020

RECOVERY AND OPPORTUNITIES

Lodging to bounce back as travellers return to South Africa over the forecast period

Short-term rentals to return quickly to steady growth over forecast period

CATEGORY DATA

Online Travel Sales and Intermediaries in South Africa

KEY DATA FINDINGS

2020 IMPACT

Travel agents suffering from pandemic-related value sales slump in 2020

Online travel sales set to become more competitive as a result of pandemic in 2020

RECOVERY AND OPPORTUNITIES

Strong rebound in online value sales in 2021 before more modest growth through remainder of forecast period

Travel agents likely to turn to innovation to secure their positions over forecast period

CATEGORY DATA

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