Prudence Lai Senior Analyst
hong kong
English, Chinese
About Prudence
As a key contact for Asia Pacific, Prudence actively engages with clients in this region, authoring strategy briefings and other content pertaining to travel trends in key Asian markets. She has been quoted by journalists across a range of media, including the BBC, CNBC, Nikkei and SCMP.
Prudence specialises in travel and loyalty. She is a core project team member covering the travel industry, facilitating the research process across the Asia Pacific region. Prior to joining Euromonitor, Prudence gained experience in sales and market planning in the luxury fashion industry, with a geographic specialism in Greater China, Japan and South Korea.
Recently Published Work
Embedded Finance Powered Transformation Across Travel – Intermediaries, Lodging, Shopping, and Food and Dining
Prudence Lai
Travel finance is an important component, impacting overall customer satisfaction across travel verticals. Analysis in this article focuses on embedded finance in travel intermediaries, lodging, shopping, and food and dining, ranked the top four verticals by market value size in 2023.
东亚主要旅游目的地入境游支付体验分析（上篇）
Prudence Lai
快捷、安全、丝滑的付款流程无疑会让旅游体验变得更好。相反，速度慢、没有安全保障和不顺畅的支付流程会严重影响整个行程的体验感，比如遇到预定失败、诈骗、金融骗局等问题。 本篇文章中，欧睿专家基于自己在几个东亚旅游市场的休闲和商务旅行中支付方面的体验，深度解析了支付在接待国际游客方面的发展情况和关键问题。