Our industry experts in Australia and New Zealand provide analysi...
Our industry experts in Australia and New Zealand provide analysis, specialist knowledge and essential market data unavailable elsewhere, to build the most accurate understanding of current trends and future prospects.
Population growth in Australia will be driven by positive natural change and net migration. The country has an immigration policy focused on economic development, attracting skilled workers to cities. The rise in live births will support spending in…
The report observes the changing dynamics of loyalty in mobility, focusing specifically on the automotive, shared mobility and car rental industries. It identifies and examines the key themes shaping modern loyalty and how brands should adjust their…
Most types of consumer foodservice saw sales decline in 2023 and this is also apparent in the street stalls/kiosks channel. The majority of this category is made up with mobile café trucks and the various hybrid work arrangements has meant consumers…
Self-service cafeterias, as a channel, has reached saturation in New Zealand with low single digit growth in 2023. The category mainly includes buffet style businesses which are not popular in New Zealand. While buffets can offer good value to…
2023 brought new challenges for the consumer foodservice industry and businesses were forced to deal with higher costs and interest rates. Despite the rise in costs and consumers cutting back on spending, most categories of limited-service…
After a fairly strong recovery of the category in 2022, 2023 proved to be a tougher year for full-service restaurants. Inflation had a twofold impact on full-service restaurants. The higher cost of ingredients has resulted in menu prices being raised…
Consumer foodservice in 2023 was unable to keep up with the strong recovery of 2022. The previous year had strong growth on the back of consumers increasing their spend after two years of various lockdowns and service restrictions. However, inflation…
In 2023, the consumer foodservice sector experienced a notable shift as travel-related establishments emerged as significant drivers of growth. With the resumption of international travel, airports, train stations, and other travel hubs saw a…
As the rising cost of living has squeezed consumer budgets and capacity for discretionary spending, downtrading has become quite common. For coffee, this means consumers spending more money at chained cafés like McCafé from McDonalds or convenience…
In 2023, value sales within the toilet care category remained robust, largely influenced by inflationary pressures. Despite the stabilisation of fuel costs following the initial shock in 2022 after the Russian invasion of Ukraine, the temporary…
In 2023, the absence of COVID-19 restrictions marked a pivotal shift in consumer behaviour, as it was the first year without such constraints since the onset of the pandemic in 2020. During the lockdowns and restrictions between 2020 and 2022,…
In 2023, polishes experienced robust value sales growth, primarily influenced by inflationary pressures. Although fuel costs stabilised after the initial shock in 2022 following the Russian invasion of Ukraine, the Government's temporary removal of…
Laundry care in New Zealand experienced robust value sales growth in 2023, primarily influenced by inflationary pressures. Despite the stabilisation of fuel costs after the initial shock in 2022 due to the Russian invasion of Ukraine, the…
The year 2023 witnessed a mild winter and an early onset of warmer summer months in New Zealand, attributed to an El Niño weather system. El Niño typically brings increased westerly winds, more rain in the west, and dry conditions in the east. The…
In 2023, home care in New Zealand witnessed a sharp increase in unit prices, driven by broader inflationary pressures. Factors such as the stabilisation of fuel costs post the 2022 Russian invasion of Ukraine, the end of the Government's temporary…
In 2023, dishwashing experienced robust value sales growth, largely influenced by inflationary pressures contributing to rising unit prices. Although fuel costs had stabilised after the initial shock in 2022 following the Russian invasion of Ukraine,…
In 2023, value sales growth within the bleach category remained robust, significantly influenced by inflationary pressures. Despite the stabilisation of fuel costs following the initial shock in 2022 after the Russian invasion of Ukraine, the…
The absence of COVID-19 restrictions in 2023 marked a significant shift in consumer behaviour in the air care category. With New Zealanders spending more time at home between 2020 and 2022 due to lockdowns and various restrictions, there was a…
Street stalls/kiosks was among the hardest hit foodservice channels by pandemic-related lockdowns, due to prolonged home seclusion and social distancing measures. 2022 witnessed a marginal improvement but this not sufficient, with operators in the…
Ikea Restaurant remained the only chained self-service cafeteria operating in Australia in 2023, with 10 outlets throughout the country. With only 13 independent self-service cafeterias in operation in Australia, it is unsurprising to see Ikea…