Australasia

Most types of consumer foodservice saw sales decline in 2023 and this is also apparent in the street stalls/kiosks channel. The majority of this category is made up with mobile café trucks and the various hybrid work arrangements has meant consumers…

Self-service cafeterias, as a channel, has reached saturation in New Zealand with low single digit growth in 2023. The category mainly includes buffet style businesses which are not popular in New Zealand. While buffets can offer good value to…

2023 brought new challenges for the consumer foodservice industry and businesses were forced to deal with higher costs and interest rates. Despite the rise in costs and consumers cutting back on spending, most categories of limited-service…

After a fairly strong recovery of the category in 2022, 2023 proved to be a tougher year for full-service restaurants. Inflation had a twofold impact on full-service restaurants. The higher cost of ingredients has resulted in menu prices being raised…

Consumer foodservice in 2023 was unable to keep up with the strong recovery of 2022. The previous year had strong growth on the back of consumers increasing their spend after two years of various lockdowns and service restrictions. However, inflation…

In 2023, the consumer foodservice sector experienced a notable shift as travel-related establishments emerged as significant drivers of growth. With the resumption of international travel, airports, train stations, and other travel hubs saw a…

As the rising cost of living has squeezed consumer budgets and capacity for discretionary spending, downtrading has become quite common. For coffee, this means consumers spending more money at chained cafés like McCafé from McDonalds or convenience…

Street stalls/kiosks was among the hardest hit foodservice channels by pandemic-related lockdowns, due to prolonged home seclusion and social distancing measures. 2022 witnessed a marginal improvement but this not sufficient, with operators in the…

Ikea Restaurant remained the only chained self-service cafeteria operating in Australia in 2023, with 10 outlets throughout the country. With only 13 independent self-service cafeterias in operation in Australia, it is unsurprising to see Ikea…

The growing cost of living has been a major discussion point across all industries in Australia, as consumer spending has been significantly impacted due to constraints on discretionary income. As a result, limited-service restaurants struggled to…

The pandemic and subsequent lockdowns resulted in many changes in consumer habits, the impacts of which are still being felt throughout the consumer foodservice industry. One of these changes has been the increase in the number of consumers dining…

The rapid growth of inflation and the general cost of living have been major obstacles for growth of consumer foodservice in Australia. Local consumers have been forced to limit their budgets because of the rising cost of essential goods and…

The recent rises in inflation and the general cost of living are responsible for reducing how much time many consumers are spending at retail stores. Without high disposable incomes to spend, there is not much incentive for consumers to visit retail…

The cost-of-living crisis has constrained how much consumers are able to spend on goods and services, with many of them forced to cut dining out from their budgets. This has been challenging for cafés in particular, as it has resulted in reduced…

Technological advances in 2024 will continue to reshape consumer behaviour. This annual report explores the top five digital shopper trends that will redefine commerce the most in the year ahead. Some of the trends included in this report’s edition…

In the upcoming years, consumers and businesses face an array of challenges, with rising income inequality being among the key ones. Nevertheless, addressing the income inequality through catering to the Bottom of the Pyramid and the Middle Class…

This report examines inflation levels and drivers globally and in key countries. In 2023, global inflation is expected to ease from its peak in 2022, but remaining significantly above-trend. Geopolitical risks and uncertainty in the energy market are…

Now in its seventh edition, this report explores the top digital shopper trends that will redefine commerce the most in the year ahead. Some of the trends included in this edition touch on topics such as second-hand shopping, community group buying,…

This report examines inflation levels and drivers globally and in key countries. Global inflation is reaching a peak, although geopolitical risks and uncertainty in the energy market remain key risks. The impact varies between countries, with…

The briefing introduces the Cities Households Necessities Spending Index. The index ranks 1,075 cities by household expenditure on non-discretionary items, namely food, housing, and clothing and footwear. This analysis focuses on 160 major cities.…