Our industry experts in Australia and New Zealand provide analysi...
Our industry experts in Australia and New Zealand provide analysis, specialist knowledge and essential market data unavailable elsewhere, to build the most accurate understanding of current trends and future prospects.
Technological advances in 2024 will continue to reshape consumer behaviour. This annual report explores the top five digital shopper trends that will redefine commerce the most in the year ahead. Some of the trends included in this report’s edition…
Now in its seventh edition, this report explores the top digital shopper trends that will redefine commerce the most in the year ahead. Some of the trends included in this edition touch on topics such as second-hand shopping, community group buying,…
The COVID-19 pandemic has brought about significant changes in business models and consumer behaviour, as well as altering the ways and the geography many of us live, work, study and play. Understanding what changes will stick after the pandemic…
As the COVID-19 pandemic drives seismic shifts across consumer markets, the key question facing business strategists is which of these changes are more reactionary in nature versus signalling the start of a long-term behavioural shift. This briefing…
As consumers prepare fewer meals overall, while demanding more assistance for the ones they do, spending and brand equity will accrue to those companies providing fresh prepared meals on demand, from delivery aggregators to retailers, restaurant…
Most types of consumer foodservice saw sales decline in 2023 and this is also apparent in the street stalls/kiosks channel. The majority of this category is made up with mobile café trucks and the various hybrid work arrangements has meant consumers…
Street stalls/kiosks was among the hardest hit foodservice channels by pandemic-related lockdowns, due to prolonged home seclusion and social distancing measures. 2022 witnessed a marginal improvement but this not sufficient, with operators in the…
Self-service cafeterias, as a channel, has reached saturation in New Zealand with low single digit growth in 2023. The category mainly includes buffet style businesses which are not popular in New Zealand. While buffets can offer good value to…
Ikea Restaurant remained the only chained self-service cafeteria operating in Australia in 2023, with 10 outlets throughout the country. With only 13 independent self-service cafeterias in operation in Australia, it is unsurprising to see Ikea…
This report considers what socialising will look like in a post-COVID-19 era, focusing on several key questions. A return to the “Roaring Twenties” in the beverages space or a continuing decimation of the on-trade? How has socialising changed (eg…