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Jon is Head of Services and Payments at Euromonitor International.
Jon manages the global thought leadership, service and system design program for the following industries/offers: Consumer Finance, Consumer Foodservice, Travel, Loyalty, Sports and Mobility. Jon previously worked for a boutique consulting firm specialising in due diligence and corporate engagements for private equity firms, hedge funds and major corporations.
Travel finance is an important component, impacting overall customer satisfaction across travel verticals. Analysis in this article focuses on embedded finance in travel intermediaries, lodging, shopping, and food and dining, ranked the top four verticals by market value size in 2023.
Despite slowing growth, EVs are still expected to become more widespread as governments promote sustainable mobility, but this requires financial development throughout the customer journey.
Since its launch in Southeast Asia in 2018, Buy Now Pay Later (BNPL) has experienced a notable surge in popularity, providing consumers with a convenient and accessible alternative to traditional financial services. This service enables consumers to defer payment for their purchases, typically opting for instalment-based repayment options instead of immediate full payment.