World

In 2020, the coronavirus (COVID-19) pandemic fundamentally transformed the global retailing industry, not least by making e-commerce the default option for many homebound consumers. As the world begins tentatively to move past the pandemic, many…

During 2021, global retailing sales rebounded to surpass pre-pandemic levels buoyed by the expansion of e-commerce. While store-based sales saw recovery with the return of footfall in malls and stores, they have yet to recover to pre-pandemic…

During 2023, global retail sales posted a slight recovery, despite inflationary pressures. Broader trends favoured shifts to value-focused retail channels such as discounters, while e-commerce also continued to grow – albeit more slowly than prior to…

Technological advances are creating unprecedented changes across consumer-facing industries. This report provides a holistic view of retail tech adoption, exploring technologies like artificial intelligence, the Internet of Things, augmented reality…

Walmart remains the number one store-based retailer globally, but is also an increasingly formidable presence in the e-commerce channel. Not only is Walmart the third-largest e-commerce retailer, by sales, in its home market of the US, but it also…