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FAQ about purchasing from Euromonitor.com

How quickly will I receive a report/book/database access when I buy online?

Is my purchase secure?

How long will it take to deliver a hard copy book?

Will I receive an invoice?

What formats are reports available in?

What methodology do you use to compile your industry reports?

When will the new version of the report be published?

What methods of payment can I use?

How do I order online?

How do I get definitions for the products included in a particular report?

Need more help?

How quickly will I receive the report if I buy online?
You can download reports and data instantly when you buy online. Reference books are usually dispatched by courier within 3 working days. PDF versions of hard copy books are also available on request. Database subscriptions will be set up within 24 hours of purchase.

Which formats are reports available in?
Reports are available to download in Word, PDF and Excel spreadsheet format. Global briefing reports and company profiles are available as a PowerPoint presentation.

Is my purchase secure?
Yes. Euromonitor International uses SSL web server certificates to encrypt to all personal details entered on our site. (256 bit encryption). Extended Validation SSL Certificates comply with the strongest identity authentication standard available today. A green address bar will display in the latest high-security browsers if a site uses Extended Validation SSL. This bar immediately assures visitors that this is an authenticated web site.

Additionally, a green security bar with the organization's name and a notation that the organization is certified by thawte will appear next to the address bar. The green address bar and security bar helps customers know that they are on a legitimate Web site and that their transactions will be secure.

How long will it take to deliver a hard copy book?
All our reference books are dispatched by international courier and will usually be delivered within three working days. An invoice for the purchase will also be included. PDF versions of books are also available if the data is needed more urgently

Will I receive an invoice?
Yes. You will receive an electronic receipt by e-mail immediately after the purchase and a copy of the original invoice by post.

What methodology do you use to compile your industry reports?
Read more about Euromonitor International's research methodology.

When will the new version of the report be published?
Our reports are updated annually.

What methods of payment can I use?

By credit card via our website
We accept all major credit cards on our website including Visa, Mastercard and American Express. The quickest way to get access to our data is to pay by credit card on our website

Fax form
You can make payment using our fax order form by either including credit card details or indicating that you have arranged a bank transfer

Invoice
There is an option to pay by invoice when purchasing database subscriptions. Just choose the "invoice" option and submit your details. We will then issue you with an invoice for the amount specified.

How do I order online?
Just select the product/s you wish to purchase and click the "buy now" or "add to cart" button. Enter your personal details, your card details and click "buy now". You will then receive instant online access to your report. An electronic receipt for the purchase will also be issued as well as a copy of the full invoice by post.

How do I get definitions for the products included in a particular report?
If you need detailed definitions of the products included in a particular report then please email info@euromonitor.com, specifying which product definitions you require.

Need more help?
If you require further assistance please contact us.