This briefing examines how the hotels and restaurants industry performs globally and in the largest countries in terms of hotels and restaurants output. The report also provides data for production, market size, imports, exports, industry costs, industry profitability and number of companies. The industry and market overview provide benchmarks against other countries globally.
This report comes in PPT.
Stricter safety protocols, changing consumer behaviour and rising labour costs are driving investment in technology and process automation. The hotels industry is expected to invest further in process optimisation tools that help to streamline repetitive and time consuming tasks.
Strict consumer safety protocols are expected to stay in place even after the COVID-19 pandemic. This is expected to include changes in hotel design to reduce crowding in public areas, and improve ventilation, water treatment and similar infrastructure.
Consumers are increasingly paying attention to sustainability. This is expected to impact the hospitality industry, with travellers increasingly opting for regional or shorter distance travel to reduce environmental impact. The hotels and restaurants industry will have to find ways to reduce waste and energy consumption.
“Workations” and other new types of travel are expected to rise in popularity over the forecast period. Travellers on “workations” typically desire a home-like experience, and hotels will have to find ways to improve the customer experience through offering a comfortable environment for work.
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