Where Consumers Shop for Staple Foods

May 2024

The cost of living crisis is impacting consumers’ grocery channel choices, resulting in shifting preferences to combat eroding purchasing power. As a consequence, discounters have been rising in prominence. Also, after years of decline, small local grocers are gaining ground. E-commerce continues to build on increased consumer acceptance and improved accessibility. This report analyses the performance of, and opportunities for key retail channels in staple foods.

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Key Findings

Sales of staple foods continue to grow

Staple foods sales advanced in 2023, maintaining momentum after the pandemic boom. Despite ongoing inflationary price pressure, both constant value and volume sales grew, with value outpacing volume. As the base of most meals, staple foods benefit from at-home meal preparation having increased, thanks to hybrid work styles, and as consumers look to limit more costly foodservice spending.

Inflationary price pressure is shifting the offline grocery landscape

Discounters are quickly gaining ground with private label portfolios that meet consumers’ need for value. Small local grocers have also expanded their share, being well-positioned to offer small pack sizes at the right price point for price sensitive shoppers in emerging markets. Supermarkets lead offline grocery retail sales, but the channel’s share will continue to be eroded as sales shift online.

E-commerce expansion facing pickier consumers

Grocery e-commerce’s share of staples food sales has grown, gaining further ground on top of the pandemic-related boost. However, consumers now have more grocery shopping options, both offline and online, that challenge the online shopping habits established during the pandemic. Notably, consumers are more critically evaluating the premium paid for the convenience of online shopping.

Essential goods are in focus as consumers prioritise value in their purchases

While inflation is falling in most countries, the cost of many products and services still has the capacity to dismay consumers. Staple foods are often indispensable, and should benefit from thrift. The cost-of-living crisis is pushing consumers to prioritise their spending and seek value, both in terms of their basket of goods and where they shop.

Scope
Key findings
Inflationary pressure continues to drive value sales
Rice, pasta and noodles performs strongly
Sales benefit from back-to-basics mindset and new hybrid lifestyles
Offline retail’s stronghold will be difficult to break
Channel shifts by category and region
Inflationary impact on disposable income influences retail channel shifts
Small local grocers gain the number two position
Diversity in retail channel preferences across regions
Shifts in lifestyles and inflation impact channel preferences
Discounters benefit from the cost of living crisis
Private label grows across all categories as consumers seek value
Private label penetration aligns with economic development
Private label is attractive to both emerging and developed market consumers
Internet retailing continues expansion after pandemic boom
Internet retailing expands across all regions
Asia Pacific shows strong e-commerce potential
Staple foods e-commerce lags similar industries
Family and novel products do well online, while fresh products are preferred in-store
Despite overall inflation mostly receding, food inflation still tends to be higher
Staples foods demand remains strong despite pricing headwinds
Price sensitivity and convenience drive retail channel growth
Value-seeking gives new impetus to retailers’ loyalty programme development
Key takeaways

Staple Foods

NOTE: Couscous, polenta and quinoa are excluded from staple foods.

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