Competitor Strategies in Home Care

July 2023

The global market for home care is being influenced by factors beyond hygiene. While challenges like inflation and the rising cost of living are driving innovations around energy management, factors like wellness and digitalisation are also bringing opportunities for players. This briefing explores the competitive state of play in the home care industry, and the different strategies being deployed by players in a post-COVID-19 world.

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Key Findings

Diversification in markets and categories

Geographical and category diversification contributed to the key players in home care maintaining their lead over the review period. Not only do emerging markets contribute significantly to home care retail value sales, but they offer good growth prospects over the forecast period as well. Category diversification is also a key factor in supporting players maintain their lead, with laundry care being a key contributor.

Product innovation that helps manage energy consumption

Inflation and rising energy costs are exerting increased pressure on consumer budgets. In such an environment, innovation and product development around better energy management can not only be appealing to consumers looking to save money, but also offer a more sustainable alternative.

Strategising on scent

Self-care and wellness have an enhanced role in consumer lives. This presents an opportunity for home care brands to review the role of scent through the lens of wellness. Fragrances not only have the power to enhance the user experience but can also be a relatively inexpensive way for consumers to create a comfortable environment. Players need to review how scent profiles, formats and functionality can be deployed through home care products to enhance consumers’ sensorial experience.

Digital develops post-pandemic

While e-commerce benefited from need-based growth during the pandemic, a more strategic approach will be needed to carry growth into the forecast period. Companies need to invest in making the online purchase journey less transactional and more experiential. This highlights the need to engage with the digital audience. Innovative solutions like livestreaming serve as one such approach.

 

Scope
Key findings
Companies at a glance
Industry dependence
Granularity of growth
Emerging regions drive growth, while developed regions continue to see strong sales
Company strength
Brand diversity essential to manage competitive risks
Examining strategies being deployed in home care
Energy consumption: Environmental concern drives strategies around sustainability
Energy consumption: Helping consumers manage at-home resource consumption
Energy consumption: Reducing average wash temperatures through cold wash
Energy consumption: Innovation supporting less water usage
Sensorial experience: Strategising around scent
Sensorial experience: Enhancing user experience through scent
Sensorial experience: Capitalising on the role of fragrance in wellness
Digital: Rise of e-commerce
Digital: Need to engage the digital audience
Digital: Livestreaming as a tool for customer engagement
Digital: Delivering a positive digital experience
Key findings
Projected company sales: FAQs (1)
Projected company sales: FAQs (2)

Home Care

This is the aggregation of laundry care, dishwashing products, surface care, chlorine bleach, toilet care, polishes, air fresheners and insecticides.

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