Market research on the consumer finance industry. Our reports fea...
Market research on the consumer finance industry. Our reports feature standardised and cross-comparable statistics including total market sizes, market share and brand share data, distribution and industry trends.
Technological advances in 2024 will continue to reshape consumer behaviour. This annual report explores the top five digital shopper trends that will redefine commerce the most in the year ahead. Some of the trends included in this report’s edition…
Usage of store cards in Australia has not improved post-pandemic, as the product has fallen out of favour among consumers. Credit cards are more competitive in terms of rewards and can be used anywhere, while store cards are restricted to specific…
While remote working has become a staple arrangement for many Australians, the idea of working remotely every day has been phased out. Many employees are returning to the office five days a week, while others have a hybrid arrangement which sees them…
2023 is witnessing a continuation of some of the key trends from the previous year. Credit card spend remains significant in 2023, despite seeing a marginal decline compared to 2022, and this is largely due to the rising cost of living experienced by…
The decline of cash was already evident in Australia prior to the pandemic, with the tough regulations imposed during this period causing the decline to rapidly accelerate. Cash usage has failed to rebound with many consumers and businesses having…
Amid the rising cost of living in Australia, credit spend increased significantly in 2022, while the number of transactions has continued to rise in 2023 as consumers use their credit cards for smaller, more frequent purchases. However, the number of…
The major talking point of 2023 from a consumer lending point of view has been the increase in interest rates over the year as a result of the RBA (Reserve Bank of Australia) attempting to address high inflation rates. Due to higher interest rates,…
Loans taken out for education purposes, which include the HECS-HELP loan provided by the government, continues to grow at a moderate rate in 2023. This reflects the high engagement of Australians with tertiary education, both universities and TAFE…
Both personal and commercial charge cards continue to witness a substantial increase in spending in 2023, although the category is largely driven by commercial cards. With activity in offices and the Central Business Districts throughout the country…
In the upcoming years, consumers and businesses face an array of challenges, with rising income inequality being among the key ones. Nevertheless, addressing the income inequality through catering to the Bottom of the Pyramid and the Middle Class…