The briefing examines how retail and wholesale industry performs globally and in the largest countries in terms of retail and wholesale output. The report also provides data for production, imports, exports, industry’s costs, industry’s profitability and number of companies. The industry and market overview provide benchmarks against other countries in the region.
This report comes in PPT.
The heightened importance of e-commerce, which growth was fuelled during the COVID-19 pandemic, is set to continue. Habits formed during the lockdown period, changed consumer behaviour and a digital pivot among retailers are set to be the key drivers.
Sustainability is set to define retailing’s future as more consumers become wary of their impact on the environment, but also expect a more premium and customised service when shopping online and offline. As a result, sustainable operations and brand image are expected to become particularly important. This includes sustainable product strategy, production and material sourcing, supply chain management as well as proper messaging of brands’ environmental friendliness.
With the e-commerce channel growing in popularity, technology and innovation is expected to gain more importance as well. This trend is expected to lead to decreasing dependence on traditional labour force, warehouse automation and robotisation as well as better and more efficient inventory management.
As with technology, the rise of e-commerce creates opportunities for retailers in the area of analytics and personalisation. Thanks to big data collection and analytics, retailers will be able to create better tailored offers to individual needs, this way increasing customer trust and loyalty.
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