Consumer Foodservice

The cost-of-living crisis has constrained how much consumers are able to spend on goods and services, with many of them forced to cut dining out from their budgets. This has been challenging for cafés in particular, as it has resulted in reduced…

As the rising cost of living has squeezed consumer budgets and capacity for discretionary spending, downtrading has become quite common. For coffee, this means consumers spending more money at chained cafés like McCafé from McDonalds or convenience…

The briefing introduces the Cities Households Necessities Spending Index. The index ranks 1,075 cities by household expenditure on non-discretionary items, namely food, housing, and clothing and footwear. This analysis focuses on 160 major cities.…

The recent rises in inflation and the general cost of living are responsible for reducing how much time many consumers are spending at retail stores. Without high disposable incomes to spend, there is not much incentive for consumers to visit retail…

In 2023, the consumer foodservice sector experienced a notable shift as travel-related establishments emerged as significant drivers of growth. With the resumption of international travel, airports, train stations, and other travel hubs saw a…

The rapid growth of inflation and the general cost of living have been major obstacles for growth of consumer foodservice in Australia. Local consumers have been forced to limit their budgets because of the rising cost of essential goods and…

Consumer foodservice in 2023 was unable to keep up with the strong recovery of 2022. The previous year had strong growth on the back of consumers increasing their spend after two years of various lockdowns and service restrictions. However, inflation…

In the upcoming years, consumers and businesses face an array of challenges, with rising income inequality being among the key ones. Nevertheless, addressing the income inequality through catering to the Bottom of the Pyramid and the Middle Class…

The report will explore the key themes transforming consumer behaviour in Asia Pacific in the world beyond the pandemic, namely Digital Living, Rethink Wellness, Sustainable Living, Make My Life Easier and Search for Experiences, and the strategies…

Technological advances are creating unprecedented change across consumer-facing industries. The Digital Consumer Survey, fielded in March and April, offers insight into the pace and depth of this evolution, tracking consumer behaviour, attitudes,…

The pandemic and subsequent lockdowns resulted in many changes in consumer habits, the impacts of which are still being felt throughout the consumer foodservice industry. One of these changes has been the increase in the number of consumers dining…

After a fairly strong recovery of the category in 2022, 2023 proved to be a tougher year for full-service restaurants. Inflation had a twofold impact on full-service restaurants. The higher cost of ingredients has resulted in menu prices being raised…

This report examines inflation levels and drivers globally and in key countries. In 2023, global inflation is expected to ease from its peak in 2022, but remaining significantly above-trend. Geopolitical risks and uncertainty in the energy market are…

This report examines inflation levels and drivers globally and in key countries. Global inflation is reaching a peak, although geopolitical risks and uncertainty in the energy market remain key risks. The impact varies between countries, with…

The coronavirus (COVID-19) pandemic has triggered the most severe global recession since World War II. In Q4 2020, the end of the pandemic started as countries began administering effective vaccines among the population; however, vaccine distribution…

As the end of 2021 approaches, almost two years into the COVID-19 pandemic, the emergence and rapid spread of the Omicron coronavirus variant has increased uncertainty and weakened the momentum of the global recovery. This series of quarterly reports…

The growing cost of living has been a major discussion point across all industries in Australia, as consumer spending has been significantly impacted due to constraints on discretionary income. As a result, limited-service restaurants struggled to…

2023 brought new challenges for the consumer foodservice industry and businesses were forced to deal with higher costs and interest rates. Despite the rise in costs and consumers cutting back on spending, most categories of limited-service…

This report considers what socialising will look like in a post-COVID-19 era, focusing on several key questions. A return to the “Roaring Twenties” in the beverages space or a continuing decimation of the on-trade? How has socialising changed (eg…

Ikea Restaurant remained the only chained self-service cafeteria operating in Australia in 2023, with 10 outlets throughout the country. With only 13 independent self-service cafeterias in operation in Australia, it is unsurprising to see Ikea…