Consumer Foodservice

Technological advances in 2024 will continue to reshape consumer behaviour. This annual report explores the top five digital shopper trends that will redefine commerce the most in the year ahead. Some of the trends included in this report’s edition…

Now in its seventh edition, this report explores the top digital shopper trends that will redefine commerce the most in the year ahead. Some of the trends included in this edition touch on topics such as second-hand shopping, community group buying,…

The COVID-19 pandemic has brought about significant changes in business models and consumer behaviour, as well as altering the ways and the geography many of us live, work, study and play. Understanding what changes will stick after the pandemic…

As the COVID-19 pandemic drives seismic shifts across consumer markets, the key question facing business strategists is which of these changes are more reactionary in nature versus signalling the start of a long-term behavioural shift. This briefing…

As consumers prepare fewer meals overall, while demanding more assistance for the ones they do, spending and brand equity will accrue to those companies providing fresh prepared meals on demand, from delivery aggregators to retailers, restaurant…

Although the street stalls/kiosks saw healthy growth across all metrics in 2023, it is yet to reach pre-pandemic sales levels. This partly reflects lower levels of dynamism compared with other categories and consumer foodservice. Chained street…

Street stalls/kiosks in Mexico is an extremely fragmented consumer foodservice channel, due to the country’s abundance of outlets run by families, self-employed individuals, or small-scale traders. They often operate unofficially due to the high…

Street stalls/kiosks continued to be popular in 2023. While hot dogs, hamburgers and empanadas are the most ubiquitous street food offerings, they only scratch the surface of the diversity available. Along the Caribbean coast, stands specialise in…

In recent years, Chile has experienced a significant upswing in informal street food vending, particularly since the pandemic emerged. This trend directly responds to escalating unemployment rates, meagre wages in formal employment, inflationary…

Street stalls/kiosks in Brazil remained highly fragmented in 2023, marked by the diversification of offers in terms of products, and by the strong presence of small and independent players. In relation to menus, the channel includes players that…

Argentina is seeing a rising number of street stalls and kiosks offering consumer foodservice products, with hot dogs, sandwiches and pre-prepared salads being particularly prevalent. Some of these operators have incorporated seating areas for at…

Although self-service cafeterias saw very strong growth in terms of transactions and current value sales in 2023, nevertheless this remains the smallest category within consumer foodservice in Peru. It was also greatly affected by the pandemic, not…

In October 2023, the first IKEA store in Colombia was opened, in Bogotá. There are also plans for additional stores in Medellín and Cali by 2024. Along with furniture and home goods, the outlet also has the IKEA distinctive self-service cafeteria.…

In 2023, self-service cafeterias in Chile maintained a niche presence within consumer foodservice, holding marginal share overall. The channel’s main attraction is allowing patrons to choose from diverse options and customise portion sizes. Unlike…

Self-service cafeterias in Brazil is a particularly important foodservice channel for local consumers during the lunch hour, since this meal is considered the most important of the day for much of the population. Brazilians generally prioritise a…

A large proportion of outlets in self-service cafeterias in Argentina comprises stores that sell food by weight, mostly operated by individuals of Asian origin. During the pandemic, as a consequence of working from home, many of these stores had to…

Sales through limited-service restaurants increased significantly in 2023, although growth in this respect was slower than in the previous year. However, consumption in the last quarter was slightly lower due to the economic downturn.

In 2023, there was a wave of flavour launches by major players in limited-service restaurants to satisfy the taste preferences of Mexican consumers, which has been a consistent trend in recent years. Players are striving to adapt to local flavours…

Consumer foodservice has been strongly impacted by COVID-19, due to strict regulatory and quarantine measures, leading to many outlet closures. Limited-service restaurants is, however, the category that best aligns with post-pandemic price…

In spite of continuing rising prices in 2023, limited services restaurant registered an increase in constant value sales and there was also further opening of new outlets. However, profit margins were under strain, as costs also continued to rise.…

Chile presently stands as the seventh-highest market of fast food per capita on a global level, with an annual intake of 201.9 kg. Throughout the nation, numerous establishments provide a wide range of limited-service options, with burgers, hot dogs,…

2023 was a benchmark year for post-pandemic life in Brazilian foodservice, including limited-service restaurants, as it was completely free from health restrictions. The World Health Organization declared the end of the Public Health Emergency of…

Limited-service restaurants focused on burgers continued to expand significantly in terms of number of outlets in 2023, with both well-established foreign chains and local brands benefitting. Local player Mostaza mirrored the approach of major global…

As the end of 2021 approaches, almost two years into the COVID-19 pandemic, the emergence and rapid spread of the Omicron coronavirus variant has increased uncertainty and weakened the momentum of the global recovery. This series of quarterly reports…

The coronavirus (COVID-19) pandemic has triggered the most severe global recession since World War II. In Q4 2020, the end of the pandemic started as countries began administering effective vaccines among the population; however, vaccine distribution…

The coronavirus (COVID-19) pandemic has triggered the most severe global recession in nearly a century. Businesses are operating in a world of anxieties and uncertainties, not knowing what will be the new normal or when output and consumer spending…

The global outlook has improved as of Q1 2021, thanks to vaccination progress in many developed countries. Nevertheless, the recovery prospects remain distant for most economies in the face of the spread of new, more infectious variants of the virus.…

This briefing examines how the chicken commodity performs globally and in the largest countries in terms of supply and consumption. The report also provides data and analysis on chicken price dynamics, key meat-consuming industries, and exports and…

This report examines inflation levels and drivers globally and in key countries in Q4 2023 and 2024. Global inflation is moderating, although divergence remains among the key economies. Higher volatility in the energy markets and disruption of…

This report examines inflation levels and drivers globally and in key countries. Global inflation is reaching a peak, although geopolitical risks and uncertainty in the energy market remain key risks. The impact varies between countries, with…

This report examines inflation levels and drivers globally and in key countries. Global inflation is reaching a peak, although geopolitical risks and uncertainty in the energy market remain key risks. The impact varies between countries, with…

The report examines inflation level and drivers globally and in the key countries. Global inflation is forecast to accelerate due to higher energy and commodity prices, disruptions in supply chains and weaker business confidence. Impact varies…

This report examines inflation levels and drivers globally and in key countries. In 2023, global inflation is expected to ease from its peak in 2022, but remaining significantly above-trend. Geopolitical risks and uncertainty in the energy market are…

Full-service restaurants saw growth once again in 2023 thanks to the full lifting of pandemic restrictions and a return to both domestic and foreign tourism. Nevertheless, this growth was slower than seen in the previous year, and independent…

Full-service restaurants in Mexico continued to record impressive value sales growth in 2023, resulting in a recovery to pre-pandemic levels, although the number of outlets in the channel continued to lag, as did the number of transactions.…

Breakfast has emerged as a new consumption opportunity in the foodservice industry. Traditionally considered a quick and basic meal, the perception of breakfast has evolved, and restaurants are capitalising on this. Restaurants are taking creative…

The dynamic landscape of full-service restaurants reveals subtle shifts, particularly in the context of closures and the lasting impact of an incomplete recovery. Soaring restaurant costs have placed significant pressure on profit margins, with food…

While full-service restaurants in Brazil continued to record a positive performance across all indicators in 2023, the channel remained under pressure, with growth notably slowing. After a year marked by a record number of families with overdue bills…

2023 began well for full-service restaurants in Argentina. However, as inflation accelerated around the middle of the year, consumption began to slow considerably, with only slightly positive growth recording in terms of number of transactions for…

Home delivery has become indispensable for restaurants around the world to continue operating through the pandemic and stay relevant post-crisis. Players within and related to foodservice have created new solutions by adapting to this new normal. In…

Technological advances are creating unprecedented change across consumer-facing industries. The Digital Consumer Survey, fielded in March and April, offers insight into the pace and depth of this evolution, tracking consumer behaviour, attitudes,…

In the upcoming years, consumers and businesses face an array of challenges, with rising income inequality being among the key ones. Nevertheless, addressing the income inequality through catering to the Bottom of the Pyramid and the Middle Class…

Consumer foodservice sales continued to grow significantly in 2023, but at a slower rate than seen in 2022. One of the key reasons for this growth was increased consumer appetites for dining out thanks to the elimination of pandemic-related…

Consumer foodservice in Mexico experienced healthy growth in 2023, filled with launches, collaborations, and innovations. Given the economic uncertainty experienced during the year, mainly driven by the lingering impact of 2022, consumers were more…

In spite of continuing rising prices in 2023, consumer foodservice registered an increase in constant value sales and there was also further opening of new outlets. However, profit margins were under strain, as costs also continued to rise and…

In 2023, the economic landscape has been marked by inflation, high interest rates, and increased unemployment. As a result, individual budgets have contracted, forcing consumers to focus on essential spending. Nevertheless, post-pandemic, there has…

Consumer foodservice in Brazil experienced a period of adjustment to reality in 2023. This followed a robust growth phase in 2022, driven by the ending of pandemic-related restrictions, as well as high inflation rates, mainly in the first half of the…

2023 was an extremely challenging year for consumer foodservice in Argentina, with skyrocketing inflation and steep price hikes throughout. Brands were forced to frequently raise prices, sometimes as often as weekly, to minimise losses. Consumer…

Consumer foodservice through standalone continued to represent the majority of sales in this category in 2023; however, consumer foodservice through travel saw the most significant growth in terms of both transactions and current value sales thanks…

Consumer foodservice through standalone in Mexico remained the leading location in 2023 across value sales, outlet numbers and transactions, due to the country's market type and urban development. This keeps standalone attractive for both national…