Consumer Foodservice

Technological advances in 2024 will continue to reshape consumer behaviour. This annual report explores the top five digital shopper trends that will redefine commerce the most in the year ahead. Some of the trends included in this report’s edition…

Now in its seventh edition, this report explores the top digital shopper trends that will redefine commerce the most in the year ahead. Some of the trends included in this edition touch on topics such as second-hand shopping, community group buying,…

The COVID-19 pandemic has brought about significant changes in business models and consumer behaviour, as well as altering the ways and the geography many of us live, work, study and play. Understanding what changes will stick after the pandemic…

As the COVID-19 pandemic drives seismic shifts across consumer markets, the key question facing business strategists is which of these changes are more reactionary in nature versus signalling the start of a long-term behavioural shift. This briefing…

As consumers prepare fewer meals overall, while demanding more assistance for the ones they do, spending and brand equity will accrue to those companies providing fresh prepared meals on demand, from delivery aggregators to retailers, restaurant…

Although the street stalls/kiosks saw healthy growth across all metrics in 2023, it is yet to reach pre-pandemic sales levels. This partly reflects lower levels of dynamism compared with other categories and consumer foodservice. Chained street…

Street stalls/kiosks in Mexico is an extremely fragmented consumer foodservice channel, due to the country’s abundance of outlets run by families, self-employed individuals, or small-scale traders. They often operate unofficially due to the high…

Street stalls/kiosks continued to be popular in 2023. While hot dogs, hamburgers and empanadas are the most ubiquitous street food offerings, they only scratch the surface of the diversity available. Along the Caribbean coast, stands specialise in…

In recent years, Chile has experienced a significant upswing in informal street food vending, particularly since the pandemic emerged. This trend directly responds to escalating unemployment rates, meagre wages in formal employment, inflationary…

Street stalls/kiosks in Brazil remained highly fragmented in 2023, marked by the diversification of offers in terms of products, and by the strong presence of small and independent players. In relation to menus, the channel includes players that…

Argentina is seeing a rising number of street stalls and kiosks offering consumer foodservice products, with hot dogs, sandwiches and pre-prepared salads being particularly prevalent. Some of these operators have incorporated seating areas for at…

Although self-service cafeterias saw very strong growth in terms of transactions and current value sales in 2023, nevertheless this remains the smallest category within consumer foodservice in Peru. It was also greatly affected by the pandemic, not…

In October 2023, the first IKEA store in Colombia was opened, in Bogotá. There are also plans for additional stores in Medellín and Cali by 2024. Along with furniture and home goods, the outlet also has the IKEA distinctive self-service cafeteria.…

In 2023, self-service cafeterias in Chile maintained a niche presence within consumer foodservice, holding marginal share overall. The channel’s main attraction is allowing patrons to choose from diverse options and customise portion sizes. Unlike…

Self-service cafeterias in Brazil is a particularly important foodservice channel for local consumers during the lunch hour, since this meal is considered the most important of the day for much of the population. Brazilians generally prioritise a…

A large proportion of outlets in self-service cafeterias in Argentina comprises stores that sell food by weight, mostly operated by individuals of Asian origin. During the pandemic, as a consequence of working from home, many of these stores had to…

Sales through limited-service restaurants increased significantly in 2023, although growth in this respect was slower than in the previous year. However, consumption in the last quarter was slightly lower due to the economic downturn.

In 2023, there was a wave of flavour launches by major players in limited-service restaurants to satisfy the taste preferences of Mexican consumers, which has been a consistent trend in recent years. Players are striving to adapt to local flavours…

Consumer foodservice has been strongly impacted by COVID-19, due to strict regulatory and quarantine measures, leading to many outlet closures. Limited-service restaurants is, however, the category that best aligns with post-pandemic price…

In spite of continuing rising prices in 2023, limited services restaurant registered an increase in constant value sales and there was also further opening of new outlets. However, profit margins were under strain, as costs also continued to rise.…