Full-Service Restaurants

2023 began well for full-service restaurants in Argentina. However, as inflation accelerated around the middle of the year, consumption began to slow considerably, with only slightly positive growth recording in terms of number of transactions for…

Sales at full-service restaurants (FSR) went into steep decline in 2020, negatively impacted by measures taken to contain the spread of Coronavirus (COVID-19). Among these restrictions were shutdowns of foodservice outlets or such establishments only…

The pandemic and subsequent lockdowns resulted in many changes in consumer habits, the impacts of which are still being felt throughout the consumer foodservice industry. One of these changes has been the increase in the number of consumers dining…

Austria experienced exceptionally high inflation once again in 2023, reducing consumer incomes and dampening spending in almost all areas of consumer foodservice. Foodservice operators faced increased energy, materials and labour costs, which were…

Full-service restaurants remain the most affected foodservice category since the COVID-19 pandemic, with transactions and current value sales in 2023 still well below 2019 levels. Some losses were recouped following a strong rebound in sales during…

While full-service restaurants in Brazil continued to record a positive performance across all indicators in 2023, the channel remained under pressure, with growth notably slowing. After a year marked by a record number of families with overdue bills…

In 2023, full-service restaurants continue to recover from the devastating losses registered during the COVID-19 pandemic; however, the strong double-digit value growth is largely the result of rising unit prices and inflation. For a growing number…

With full-service restaurant being a competitive landscape, remaining top of mind among customers is increasingly important. In addition to traditional communication channels, marketing approaches include connecting to consumers through chatbots on…

The dynamic landscape of full-service restaurants reveals subtle shifts, particularly in the context of closures and the lasting impact of an incomplete recovery. Soaring restaurant costs have placed significant pressure on profit margins, with food…

In 2023, full-service restaurants rebounded from the COVID-19 lockdowns experienced in 2022. However, there was a decline in the spend per transaction during the year, which can primarily be attributed to the overall economic downturn. The…

Breakfast has emerged as a new consumption opportunity in the foodservice industry. Traditionally considered a quick and basic meal, the perception of breakfast has evolved, and restaurants are capitalising on this. Restaurants are taking creative…

Full-service restaurants remains the largest consumer foodservice category in Denmark in value terms in 2023.

Full-service restaurants registered healthy growth in value sales and also in terms of the opening of new establishments in 2023. Despite an inflationary context, demand for eating out was high. Moreover, a new trend emerged in full-service…

Full-service restaurants continued to see faster current value growth than consumer foodservice overall in 2023, although the situation is not as bright as it seems. At the end of the review period, the gap in the growth rate was much smaller than in…

Full-service restaurants saw stronger growth in value and volume terms than limited-service restaurants in 2023, although this was in part due to the former seeing a more significant decline during the pandemic. Limited-service restaurants proved…

The gradual recovery of economic and consumer confidence following the disruptions caused by the COVID-19 pandemic and inflation throughout 2022 contributed to the growth of full-service restaurants in Germany in 2023. Growth was not only seen in…

High inflation in 2023 led to declining disposable incomes, in turn slowing down domestic spending in foodservice, despite the year marking a post-pandemic return to normal. While Q1 began with improved performance in terms of sales per outlet, the…

After a challenging year in 2022, in 2023 full-service restaurants saw dynamic growth in volume transactions and current value sales in Hong Kong, even though outlet numbers remained fairly stagnant. However, amongst consumer foodservice players in…

Operational and raw material costs have soared in 2022-2023, pushing up the average price of meals prepared in full-service restaurants. The escalation in menu prices has often surpassed 30% in contrast to recent years. This price differential seen…

Along with the expansion of outlet numbers, full-service restaurants saw positive but slowing current value growth in India in 2023. Family gatherings and special occasions provided significant footfall for Asian full-service restaurants, which…

Full-service restaurants in Indonesia can generally be divided into two segments. The first refers to fine dining establishments with elaborately decorated interiors and higher-priced food menus, which cater to more affluent consumers. The other…

In 2023, full-service restaurants in Ireland played a pivotal role within the broader foodservice market, contributing 30% share to total value sales. Full-service restaurants rebounded to 2019 levels in terms of value in 2023, achieving a recovery…

Full-service restaurants did not avoid the significant wave of price rises seen throughout the consumer foodservice industry at the end of the review period. Restaurants again saw significant price rises in 2023, as the price of dairy continued to…

Full-service restaurants continued on the path to recovery after the pandemic with the category seeing an increase in the number and value of transactions, although the number of outlets continued to decline. Eating out at full-service restaurants is…

After COVID-19 was downgraded to class 5 in May 2023, consumers felt more comfortable eating out. This contributed to a sales rebound for full-service restaurants, but challenges remained. Costs continued to rise, and players continued to find it…

The full-service restaurants category is seeing growing consumer interest in Korean-influenced restaurants. The Muslim-dominated community in Malaysia is favouring Korean dining concepts, with food options such as Korean fried chicken, gaining…

Full-service restaurants in Mexico continued to record impressive value sales growth in 2023, resulting in a recovery to pre-pandemic levels, although the number of outlets in the channel continued to lag, as did the number of transactions.…

Full-service restaurants remain under pressure in 2023, despite the lifting of COVID-19 restrictions. Inflation has forced operators to increase menu prices, and together with higher levels of unemployment this has hampered domestic demand. Locals…

After a fairly strong recovery of the category in 2022, 2023 proved to be a tougher year for full-service restaurants. Inflation had a twofold impact on full-service restaurants. The higher cost of ingredients has resulted in menu prices being raised…

Rising inflation and high importing costs affected the growth of full-service restaurants in 2023, especially those offering international cuisines. Global inflation also reduced tourism in the country, which impacted full-service restaurants as…

By some distance, full-service restaurants remain the biggest category in consumer foodservice, which benefits from the high spend per transaction. Norway is notorious for its high consumer food service prices, which are up to three times that seen…

Full-service restaurants saw growth once again in 2023 thanks to the full lifting of pandemic restrictions and a return to both domestic and foreign tourism. Nevertheless, this growth was slower than seen in the previous year, and independent…

While full-service restaurants in Poland continued to post growth in current value sales in 2023, this was primarily due to price hikes imposed to offset rising costs amidst stubbornly high inflation. Transactions declined slightly as falling…

Inflation has had a strong impact on boosting sales of full-service restaurants in the country in 2023, while volume transactions are growing, but at a slower pace. Tourism is fuelling demand, with special emphasis on lodging located outlets. At the…

The results of full-service restaurants in 2023 were impacted by the lifting of COVID-19 restrictions in 2022, leading to a rise in eating out and consumers returning to the foodservice experience. However, high inflation continued to impact results,…

In 2019, there was no 15% VAT (value-added tax) implementation, expats’ families were not liable for dependence fees, and inflation and the cost of utilities like electricity, as well as tuition fees, were significantly lower. Therefore, consumers…

In uncertain economic times marked by consumers’ rising budget concerns, chained full-restaurants in Singapore are implementing various strategies to enhance the perceived value of dining out for consumers. One common approach is to offer…

In spite of continuing high inflation, full service restaurants registered double-digit constant value growth. The announcement that the reduced 10% VAT rate, which was introduced during the pandemic, was going to be permanent, boosted the sector.…

Rising interest rates and high inflation have impacted the development of larger format consumer foodservice establishments due to the greater costs involved. Thus, there is a focus on smaller format outlets. Market saturation in urban areas has…

Traditional buffet-style family restaurants faced significant losses during COVID-19, due to concerns about close contact with many people. In particular, chained Korean buffet brands such as Season’s Table, which were popular amongst…

Full-service restaurants recovery in 2023 was largely driven by Spaniards continuing to return to dining outside of the home, post-pandemic. This led to a decline in the share of delivery in 2023 compared to 2022. Meanwhile, the trend of working from…

Full-service restaurants continued to see positive value growth in 2023, with inflation driving price increases. With the economy slowing and moving into recession in 2023, local consumers have cut back on unnecessary expenditure, including eating…

Full-service restaurants reported moderate growth in Switzerland in 2023, as operators continued to see some recovery from the pandemic. Demand weakened due to inflationary conditions forcing some restaurant owners to increase prices in their efforts…

Jhujian Catering Group is enjoying fast growth in full-service restaurants in Taiwan, due to the strong performance of its key brands Jhu Jian and Yakiniku Smile, which target younger generations. Many of their stores are in shopping areas frequented…

Full-service restaurants in Thailand registered healthy growth in current value terms in 2023, alongside the strengthening of the economy. The revival of international tourism also had a positive impact on footfall and revenue within these…

In keeping with the trend evident across the wider Czech foodservice market, full-service restaurants experienced a dramatic slowdown in current value sales and transactions in 2023 as soaring inflation continued to place upward pressure on menu…

Though 2023 was a year of robust post-pandemic recovery for full-service restaurants in the Netherlands, many outlets reported financial difficulties. The overall category posted strong value sales growth, but restaurants also suffered from extreme…

Full-service restaurants sustained positive growth in current value terms in 2023, albeit at a slower rate than the previous year. This was partially due to the normalisation of consumer behaviour, following the eat-in boom experienced in the…

In 2023, value sales of full-service restaurants in the United Arab Emirates fully recovered to pre-pandemic levels, despite a lag in terms of transaction and outlet numbers. However, an increase in unit prices drove higher spend per transaction. In…

In 2023, full-service restaurants were able to open without any related pandemic restrictions, with COVID-19 no longer a major concern for local consumers. However, extremely high operating costs amid the cost-of-living crisis meant that any ongoing…