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Country Report

Retailing in Finland

Jun 2011

Price: $1,900

About this Report

About this Report

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Overview

Discover the latest market trends and uncover sources of future market growth for the Retailing industry in Finland with research from Euromonitor's team of in-country analysts.

Find hidden opportunities in the most current research data available, understand competitive threats with our detailed market analysis, and plan your corporate strategy with our expert qualitative analysis and growth projections.

If you're in the Retailing industry in Finland, our research will save you time and money while empowering you to make informed, profitable decisions.

When you purchase this report, you also get the data and the content from these category reports in Finland for free:

The Retailing in Finland market research report includes:

  • Analysis of key supply-side and demand trends
  • Detailed segmentation of international and local products
  • Historic number of stores, selling space and values, company and brand market shares
  • Five year forecasts of market trends and market growth
  • Robust and transparent market research methodology, conducted in-country

Our market research reports answer questions such as:

  • How big is the grocery/non-grocery/non-store channel in Finland?
  • Who are the leading retailers in Finland?
  • How is retailing performing in Finland?
  • What is the retailing environment like in Finland?
  • Which channels are winning or losing in the fight for consumers’ money?

Why buy this report?

  • Gain competitive intelligence about market leaders
  • Track key industry trends, opportunities and threats
  • Inform your marketing, brand, strategy and market development, sales and supply functions

This industry report originates from Passport, our Retailing market research database.

Sample Analysis

EXECUTIVE SUMMARY

Recession continues to slow the retail market

The stagnation of the retail market in Finland in 2010, which had already become clear in 2009, was the result of the recession. The poor growth rates in 2009 and 2010 sharply stood out from the growth rates in the rest of the review period, when economic growth was vigorous. In July 2010 the general VAT rate was increased from 22% to 23%, the VAT on food, non-alcoholic drinks, pet food and dietary supplements was increased from 12% to 13%, and for books and medicines from 8% to 9%. These developments made extra work for retailers, and made consumers study unit prices. This was no wonder, as the unemployment rate in 2010 remained high, resulting in part of the population losing their purchasing power. As a result, a number of outlets were forced to close down. However, the Finns who were lucky enough to retain their jobs were reported to be doing better than ever before, and even saw their disposable incomes increase, but this was not enough to keep value sales increasing. Nonetheless, as the recession showed slow signs of retreating, several retail channels started to recover.

Consumers are motivated to save money

Whilst consumers did not cut back much on eating and drinking, less investment was made in other aspects of their lives, resulting in declining sales for many channels and retailers. Down-trading was another important trend, which offered consumers a way of spending less, and an opportunity for private label to expand its grip. Finns also seemed to plan their purchases beforehand, and limited their impulse shopping. In particular, special offers and sales were favoured as means of saving money.

Grocery retailing has a growing share, at the expense of non-grocery retailing

Grocery retailers increased their market share at the expense of non-grocery retailers in 2010. In particular, hypermarkets succeeded in taking value share, as their product selections include a large number of non-grocery products, such as dietary supplements, clothing and footwear, books and other media products, electronics and appliances, beauty products, furnishings and pet products. Consumers found it increasingly convenient to shop for non-grocery products at the same time as purchasing their groceries. In addition, grocery retailers tended to have their own loyalty programmes, which meant special discounts in addition to bonuses. Nonetheless, non-grocery retailers were visited when consumers wanted to choose from a bigger product portfolio and buy something more special than the grocery retailers could offer.

Liberalised opening hours heat up the competition

The Finnish government decided to allow almost unlimited opening hours for outlets below 400 sq m, after a long period of discussion. The new law came into effect at the beginning of December 2009, and its effects could be seen in 2010. Overall, extended opening hours allowed more selling time for shopkeepers, and the possibility of achieving more profit, and many convenience stores quickly tried staying open for longer. Also, a few outlets in busy urban areas seized the chance of starting to keep their doors open around the clock. These developments resulted in stronger competition between retailers in Finland.

Positive forecast period CAGR in sight

The Finnish retail market is no longer young and dynamic, but rather mature. Although value growth rates are expected to improve by the end of the forecast period, as the recession will ease, it should be kept in mind that companies will have to fight saturation in many channels. However, growth opportunities remain, and it will depend on how well companies are able to respond to consumer trends and needs.

Table of Contents

Table of Contents

Retailing in Finland - Industry Overview

EXECUTIVE SUMMARY

Recession continues to slow the retail market

Consumers are motivated to save money

Grocery retailing has a growing share, at the expense of non-grocery retailing

Liberalised opening hours heat up the competition

Positive forecast period CAGR in sight

KEY TRENDS AND DEVELOPMENTS

Economic conditions and hopes for recovery

Internet retailing has a dynamic future

Effects of liberalised opening hours

Private label

Demographic changes will shape consumption patterns

VAT changes keep retailers busy

MARKET DATA

  • Table 1 Sales in Retailing by Category: Value 2005-2010
  • Table 2 Sales in Retailing by Category: % Value Growth 2005-2010
  • Table 3 Sales in Retailing by Grocery vs Non-Grocery 2005-2010
  • Table 4 Sales in Store-Based Retailing by Category: Value 2005-2010
  • Table 5 Sales in Store-Based Retailing by Category: % Value Growth 2005-2010
  • Table 6 Sales in Non-Grocery Retailing by Category: Value 2005-2010
  • Table 7 Sales in Non-Grocery Retailing by Category: % Value Growth 2005-2010
  • Table 8 Sales in Non-store Retailing by Category: Value 2005-2010
  • Table 9 Sales in Non-store Retailing by Category: % Value Growth 2005-2010
  • Table 10 Retailing Company Shares: % Value 2006-2010
  • Table 11 Retailing Brand Shares: % Value 2007-2010
  • Table 12 Store-Based Retailing Company Shares: % Value 2006-2010
  • Table 13 Store-Based Retailing Brand Shares: % Value 2007-2010
  • Table 14 Non-Grocery Retailers Company Shares: % Value 2006-2010
  • Table 15 Non-Grocery Retailers Brand Shares: % Value 2007-2010
  • Table 16 Non-store Retailing Company Shares: % Value 2006-2010
  • Table 17 Non-store Retailing Brand Shares: % Value 2007-2010
  • Table 18 Forecast Sales in Retailing by Category: Value 2010-2015
  • Table 19 Forecast Sales in Retailing by Category: % Value Growth 2010-2015
  • Table 20 Forecast Sales in Store-Based Retailing by Category: Value 2010-2015
  • Table 21 Forecast Sales in Store-Based Retailing by Category: % Value Growth 2010-2015
  • Table 22 Forecast Sales in Non-Grocery Retailing by Category: Value 2010-2015
  • Table 23 Forecast Sales in Non-Grocery Retailing by Category: % Value Growth 2010-2015
  • Table 24 Forecast Sales in Non-store Retailing by Category: Value 2010-2015
  • Table 25 Forecast Sales in Non-store Retailing by Category: % Value Growth 2010-2015

APPENDIX

Operating environment

  • Table 26 Opening hours as per January 2010

Cash and carry

DEFINITIONS

  • Summary 1 Research Sources

Retailing in Finland - Company Profiles

Alko Oy in Retailing (Finland)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 4 Alko Oy: Competitive Position 2010

Avon Cosmetics Finland Oy in Retailing (Finland)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 7 Avon Cosmetics Finland Oy: Competitive Position 2010

Gigantti Oy Ab in Retailing (Finland)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 10 Gigantti Oy Ab: Competitive Position 2010

H&M Hennes & Mauritz Oy in Retailing (Finland)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

  • Summary 12 H&M Hennes & Mauritz Oy: Share of Sales Generated by Internet Retailing

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 13 H&M Hennes & Mauritz Oy: Competitive Position 2010

IKEA Suomi Oy in Retailing (Finland)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 16 Ikea Suomi Oy: Competitive Position 2010

Kesko Oyj in Retailing (Finland)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

  • Summary 19 Kesko Oyj: Share of Sales Generated by Internet Retailing

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 20 Kesko Oyj: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 21 Kesko Oyj: Competitive Position 2010

Lidl Suomi Ky in Retailing (Finland)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 24 Lidl Suomi Ky: Competitive Position 2010

Rautakirja Oy in Retailing (Finland)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

  • Summary 26 Rautakirja Oy: Internet Strategy

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 27 Rautakirja Oy: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 28 Rautakirja Oy: Competitive Position 2010

S Group in Retailing (Finland)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 31 S Group: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 32 S Group: Competitive Position 2010

Stockmann Oyj Abp in Retailing (Finland)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

  • Summary 35 Stockmann Oyj Abp: Share of Sales Generated by Internet Retailing

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 36 Stockmann Oyj Abp: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 37 Stockmann Oyj Abp: Competitive Position 2010

Suomen Lähikauppa Oy in Retailing (Finland)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 40 Suomen Lähikauppa Oy: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 41 Suomen Lähikauppa Oy: Competitive Position 2010

Tiimari Oyj Abp in Retailing (Finland)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 44 Tiimari Oyj Abp: Competitive Position 2010

Tokmanni Oy in Retailing (Finland)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 47 Tokmanni Oy: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 48 Tokmanni Oy: Competitive Position 2010

Verkkokauppa.com Oy in Retailing (Finland)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

  • Summary 51 Verkkokauppa.com Oy Share of Sales Generated by Internet Retailing

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 52 Verkkokauppa.com Oy: Competitive Position 2010

Yliopiston Apteekki Oy in Retailing (Finland)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 55 Yliopiston Apteekki Oy: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 56 Yliopiston Apteekki Oy: Competitive Position 2010

Clothing and Footwear Specialist Retailers in Finland - Category Analysis

HEADLINES

TRENDS

  • Clothing and footwear specialist retailers saw stagnant value sales of €1,619 million in 2010. This poor performance was due to the ongoing recession, which forced consumers to limit their spending. Also, the number of outlets of clothing and footwear specialist retailers declined from 3,435 in 2009 to 3,428 in 2010, which also had a negative impact on value sales. Due to strong competition and harsh economic times, discounting and special offers were essential in the attempt to keep up with the strong price competition. Moreover, interesting and appropriate store layouts and trendy collections were important in attracting shoppers, who have become increasingly fashion-aware in Finland.

CHANNEL FORMATS

  • Chart 1 Clothing and Footwear Specialist Retailers: Aleksi 13, H&M and KappAhl in Vantaa
  • Chart 2 Clothing and Footwear Specialist Retailers: Aleksi 13 in Vantaa
  • Chart 3 Clothing and Footwear Specialist Retailers: Dressmann in Riihimäki
  • Chart 4 Clothing and Footwear Specialist Retailers: KappAhl in Helsinki
  • Chart 5 Clothing and Footwear Specialist Retailers: Lindex in Hyvinkää
  • Chart 6 Clothing and Footwear Specialist Retailers: Seppälä in Riihimäki

CHANNEL DATA

  • Table 27 Clothing and Footwear Retailers: Value Sales, Outlets and Selling Space 2005-2010
  • Table 28 Clothing and Footwear Retailers: Value Sales, Outlets and Selling Space: % Growth 2005-2010
  • Table 29 Clothing and Footwear Retailers Company Shares by Value 2006-2010
  • Table 30 Clothing and Footwear Retailers Brand Shares by Value 2007-2010
  • Table 31 Clothing and Footwear Retailers Brand Shares by Outlets 2007-2010
  • Table 32 Clothing and Footwear Retailers Brand Shares by Selling Space 2007-2010
  • Table 33 Clothing and Footwear Retailers Forecasts: Value Sales, Outlets and Selling Space 2010-2015
  • Table 34 Clothing and Footwear Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2010-2015

Direct Selling in Finland - Category Analysis

HEADLINES

TRENDS

  • Direct selling saw a negligible decline in current value terms, with sales of €175 million in 2010. This unimpressive performance was due to the recession, which made consumers careful not to spend any extra money. Nonetheless, direct selling companies and sales representatives put great efforts into marketing and good customer service. Companies also launched trendy products, as well as products with lower prices, and gave away gifts with purchases to pep up sales. Furthermore, direct selling also faced competition from the growing internet retailing channel, leaving less room for direct sellers to operate.

COMPETITIVE LANDSCAPE

  • Oriflame Finland led the fragmented direct selling channel, accounting for an 11% share of value sales in 2010. The company has been actively marketing and advertising its wide product portfolio, which also sees the regular launch of trendy products. Also, the company’s success has been due to its properly functioning sales representative network, which has national coverage. Moreover, the company did not suffer from such negative publicity as some of the other direct selling companies.

PROSPECTS

  • Direct selling is expected to reach sales of €184 million in 2015, after increasing by a CAGR of 1% in the forecast period 2010-2015 in constant value terms. The low forecast growth will mainly be due to the growing internet retailing channel taking sales away from direct selling. It will be important for companies to offer well selected and trendy product ranges which appeal to consumers, and to operate an efficient network of well-trained sales representatives to give excellent customer service. Also, strong websites and marketing will be essential to maintaining sales.

CHANNEL DATA

  • Table 35 Direct Selling by Category: Value 2005-2010
  • Table 36 Direct Selling by Category: % Value Growth 2005-2010
  • Table 37 Direct Selling Company Shares by Value 2006-2010
  • Table 38 Direct Selling Brand Shares by Value 2007-2010
  • Table 39 Direct Selling Forecasts by Category: Value 2010-2015
  • Table 40 Direct Selling Forecasts by Category: % Value Growth 2010-2015

DIY, Home Improvement and Garden Centres in Finland - Category Analysis

HEADLINES

TRENDS

  • DIY, home improvement and garden centres saw a current value decline of 6% in 2010, with sales reaching €3,269 million. The recession seemed to postpone and limit Finns’ plans to enhance their homes and gardens. However, although the decline was still sharp, it was lower than the previous year’s decline of 11%. It was common for outlets to try to boost their sales with special offers, campaigns and discounts, as consumers showed interest in opportunities to save money. What also mattered to consumers was customer service and easy car parking, as well as on-time delivery of their purchases.

CHANNEL FORMATS

  • Chart 7 DIY, Home Improvement and Garden Centres: RTV in Hyvinkää

CHANNEL DATA

  • Table 41 DIY, Home Improvement and Garden Centres: Value Sales, Outlets and Selling Space 2005-2010
  • Table 42 DIY, Home Improvement and Garden Centres: Value Sales, Outlets and Selling Space: % Growth 2005-2010
  • Table 43 DIY, Home Improvement and Garden Centres Company Shares by Value 2006-2010
  • Table 44 DIY, Home Improvement and Garden Centres Brand Shares by Value 2007-2010
  • Table 45 DIY, Home Improvement and Garden Centres Brand Shares by Outlets 2007-2010
  • Table 46 DIY, Home Improvement and Garden Centres Brand Shares by Selling Space 2007-2010
  • Table 47 DIY, Home Improvement and Garden Centres Forecasts: Value Sales, Outlets and Selling Space 2010-2015
  • Table 48 DIY, Home Improvement and Garden Centres Forecasts: Value Sales, Outlets and Selling Space: % Growth 2010-2015

Electronics and Appliance Specialist Retailers in Finland - Category Analysis

HEADLINES

TRENDS

  • Electronics and appliance specialist retailers saw current value growth of 2% in 2010, reaching sales of €1,319 million. Consumers seemed ready to invest in new and exciting product launches in 2010, after the channel faced plummeting sales of 12% in 2009, when the recession was felt the strongest in Finland. For example, high-definition televisions, LED technology and Blu-ray players emphasised the enjoyment of the watching experience, which Finns did not seem to want to miss out on. In particular, 3D films and new 3D television models entering the market before the football World Cup managed to enliven sales. Nonetheless, outlets had to continue competing against increasing sales of electronics and appliances through internet retailing. A trend of special offers and intensive advertising on television, as well as through advertisements delivered to Finnish households, continued strongly, in the hope of attracting consumers’ interest.

CHANNEL FORMATS

  • Chart 8 Electronics and Appliance Specialist Retailers: Expert in Hyvinkää

CHANNEL DATA

  • Table 49 Electronics and Appliance Specialist Retailers: Value Sales, Outlets and Selling Space 2005-2010
  • Table 50 Electronics and Appliance Specialist Retailers: Value Sales, Outlets and Selling Space: % Growth 2005-2010
  • Table 51 Electronics and Appliance Specialist Retailers Company Shares by Value 2006-2010
  • Table 52 Electronics and Appliance Specialist Retailers Brand Shares by Value 2007-2010
  • Table 53 Electronics and Appliance Specialist Retailers Brand Shares by Outlets 2007-2010
  • Table 54 Electronics and Appliance Specialist Retailers Brand Shares by Selling Space 2007-2010
  • Table 55 Electronics and Appliance Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space 2010-2015
  • Table 56 Electronics and Appliance Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2010-2015

Furniture and Furnishings Stores in Finland - Category Analysis

HEADLINES

TRENDS

  • Furniture and furnishings stores saw a current value decline of 5% in 2010, to €1,319 million. The 2009 performance was worse than in any other year of the review period, which saw a dynamic current value CAGR of 2%. Until the recession, furniture and furnishings stores saw sales increase every single year for 10 consecutive years. The recession did not seem to be the best time for redecorating or making bigger investments, which could wait for better times. The “Finnishness” of furniture and furnishings stores also became trendy, as Suomi-Soffa emphasised the domestic origin of its furniture. The company pointed out that Finnish consumers could now opt for unbeatable domestic quality.

CHANNEL FORMATS

  • Chart 9 Furniture and Furnishings Stores: Pentik in Riihimäki

CHANNEL DATA

  • Table 57 Furniture and Furnishings Stores: Value Sales, Outlets and Selling Space 2005-2010
  • Table 58 Furniture and Furnishings Stores: Value Sales, Outlets and Selling Space: % Growth 2005-2010
  • Table 59 Furniture and Furnishings Stores Company Shares by Value 2006-2010
  • Table 60 Furniture and Furnishings Stores Brand Shares by Value 2007-2010
  • Table 61 Furniture and Furnishings Stores Brand Shares by Outlets 2007-2010
  • Table 62 Furniture and Furnishings Stores Brand Shares by Selling Space 2007-2010
  • Table 63 Furniture and Furnishings Stores Forecasts: Value Sales, Outlets and Selling Space 2010-2015
  • Table 64 Furniture and Furnishings Stores Forecasts: Value Sales, Outlets and Selling Space: % Growth 2010-2015

Grocery Retailers in Finland - Category Analysis

HEADLINES

TRENDS

  • Grocery retailers saw a current value increase of 2% in 2010, with sales reaching €15.6 billion. With or without recession, consumers need grocery products and everyday goods. This was not a bad result, taking into account that the number of outlets declined by 1% to 6,248 in 2010. Price and affordability were naturally more important in a time of recession, and private label, which saw many new and appealing launches in 2010, strengthened its grip. The VAT on food and non-alcoholic drinks was also increased from 12% to 13% in July 2010, which meant an extra effort for grocery retailers to change prices in the middle of the summer. Also, consumers paid attention to the new prices and made comparisons. As a result retailers were forced to keep prices competitive.

TRADITIONAL VS MODERN

COMPETITIVE LANDSCAPE

  • S Group and Kesko continued to compete for the leading position in grocery retailing in 2010, with the former holding a 40% value share and the latter a 33% value share. S Group also managed to increase its leading position from 39% in 2009 to 40% in 2010. This was due to its well-considered manoeuvring in a time of recession, as it took into account consumer demand for more affordable products, which meant that it not only introduced special offers, but also included more appealing private label products into its range. Most importantly, however, the number of S Group outlets expanded from 909 in 2009 to 929 in 2010, seeing strong growth. As a result, its sales also improved.

PROSPECTS

  • Grocery retailing is predicted to increase by a constant value CAGR of 1% in the forecast period 2010-2015, and sales are predicted to reach €16.6 billion in 2015. Although the recovering economy will be positive for grocery retailing, its maturity will mean that outlets will have to find ways to better appeal to consumers, and encourage them to spend more. The competition is expected to remain harsh. Whilst independent retailers are expected to continue to lose ground, expanding chains will continue to conquer the market. Still, some exceptions will remain, as, for example, small stores specialised in more exotic food options have continued to grow. Nonetheless, greater success for private label, as well as organic, fresh and local grocery products can be expected to continue, and to be a way of attracting consumers. Longer opening hours are also predicted to continue, as different outlets will have tried out the most suitable and beneficial opening hours for them.

CHANNEL FORMATS

  • Chart 10 Modern Grocery Retailing: K-Citymarket in Hyvinkää
  • Chart 11 Modern Grocery Retailing: R-Kioski in Hyvinkää
  • Chart 12 Traditional Grocery Retailing: Alko in Helsinki

CHANNEL DATA

  • Table 65 Sales in Grocery Retailing by Category: Value 2005-2010
  • Table 66 Sales in Grocery Retailing by Category: % Value Growth 2005-2010
  • Table 67 Grocery Retailers Company Shares: % Value 2006-2010
  • Table 68 Grocery Retailers Brand Shares: % Value 2007-2010
  • Table 69 Forecast Sales in Grocery Retailing by Category: Value 2010-2015
  • Table 70 Forecast Sales in Grocery Retailing by Category: % Value Growth 2010-2015

Health and Beauty Specialist Retailers in Finland - Category Analysis

HEADLINES

TRENDS

  • Health and beauty specialist retailers experienced a current value decline of 1% in 2010, as sales dropped to €2,664 million. Whilst some outlets saw relatively good growth in 2010, the year 2010 continued to be challenging for many other retailers. Also, the competitive landscape changed, as new stores opened in 2010. Due to the consumer reluctance to spend freely, special offers and discounting, as well as advertising on television, were widely used to attract consumers from competitors. Therefore, down-trading was still a common trend in 2010.

COMPETITIVE LANDSCAPE

  • Although a rather fragmented channel, Yliopiston Apteekki remained in the leading position in health and beauty specialist retailers with a 9% value share in 2010. The company is owned by the University of Helsinki, and consists of a chain of 17 outlets, making it the only chemists chain, at least technically-speaking. Finnish legislation restricts chemists to containing a maximum of one pharmacy and three branch pharmacies per pharmacy licence, but Yliopiston Apteekki is free from this restriction due to its special ownership.

PROSPECTS

  • Health and beauty specialist retailers is predicted to record sales of €2,476 million in 2015, after seeing a negative CAGR of 2% in the forecast period 2010-2015. This will be brought about by the maturity of the channel, which has little room left for expansion. Moreover, due to the harsh competition and the recession, discounting and special offers are expected to be used to reduce prices to attract shoppers and gain an advantage. Therefore, significant price increases are not very likely. Also, things are expected to calm down in optical retail, after the turmoil in the recent past.

CHANNEL FORMATS

  • Chart 13 Health and Beauty Specialist Retailers: The Body Shop in Helsinki
  • Chart 14 Health and Beauty Specialist Retailers: Inglot in Vantaa
  • Chart 15 Health and Beauty Specialist Retailers: Life in Riihimäki
  • Chart 16 Health and Beauty Specialist Retailers: Silmäasema in Vantaa
  • Chart 17 Health and Beauty Specialist Retailers: Stockmann Beauty in Vantaa

CHANNEL DATA

  • Table 71 Health and Beauty Retailers: Value Sales, Outlets and Selling Space 2005-2010
  • Table 72 Health and Beauty Retailers: Value Sales, Outlets and Selling Space: % Growth 2005-2010
  • Table 73 Health and Beauty Retailers Company Shares by Value 2006-2010
  • Table 74 Health and Beauty Retailers Brand Shares by Value 2007-2010
  • Table 75 Health and Beauty Retailers Brand Shares by Outlets 2007-2010
  • Table 76 Health and Beauty Retailers Brand Shares by Selling Space 2007-2010
  • Table 77 Health and Beauty Retailers Forecasts: Value Sales, Outlets and Selling Space 2010-2015
  • Table 78 Health and Beauty Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2010-2015

Homeshopping in Finland - Category Analysis

HEADLINES

TRENDS

  • Homeshopping declined by a strong 5% in current value terms in 2010, to €268 million. Homeshopping did not only feel the repressive effects of the recession, but faced a challenge from the expansion of internet retailing, which continued to take sales away.

COMPETITIVE LANDSCAPE

  • H&M Hennes & Mauritz led homeshopping in 2010, accounting for a 20% share of value sales. As a large international company, its success has been based on its marketing, as well as its increasing popularity and growing presence all over the country in store-based retailing. The company’s products are also seen as very trendy, whilst still affordable. Other key players included Stockmann, with its Hobby Hall chain and a 15% value share, and Ellos with a 12% value share. Hobby Hall has quite a large range of products available, but is increasingly selling to consumers over the internet. Ellos is another long-established homeshopping player of Swedish origin. The shares between the companies saw no radical changes in 2010.

PROSPECTS

  • Homeshopping is predicted to reach sales of €227 million in 2015, after seeing a negative CAGR of 3% in constant value terms in the forecast period 2010-2015. The increasing popularity and convenience of internet retailing will make the homeshopping environment more challenging, and push it into a further decline. However, the homeshopping companies seem to be coping by operating online stores as well as using catalogues to boost their sales and market themselves.

CHANNEL DATA

  • Table 79 Homeshopping by Category: Value 2005-2010
  • Table 80 Homeshopping by Category: % Value Growth 2005-2010
  • Table 81 Homeshopping Company Shares by Value 2006-2010
  • Table 82 Homeshopping Brand Shares by Value 2007-2010
  • Table 83 Homeshopping Forecasts by Category: Value 2010-2015
  • Table 84 Homeshopping Forecasts by Category: % Value Growth 2010-2015

Internet Retailing in Finland - Category Analysis

HEADLINES

TRENDS

  • Internet retailing increased by a dynamic 5% in current value terms in 2010, with sales climbing to €1,301 million. New internet stores continued to emerge in 2010, and shopping online increased in popularity, which drove sales. In times of recession consumers were also active in terms of comparing prices, not only between different internet retailers, but also between internet retailers and store-based retailers. Successful Finnish internet retailers concentrated on offering product selections suitable for local needs and tastes by using their expertise about Finnish customers. Also, customer loyalty schemes, as well as easy dialogue between customer service and customers, is gaining emphasis in winning over satisfied internet shoppers. In addition, due to the rapid expansion of internet retailing, what remains important is also online visibility and logistical efficiency.

COMPETITIVE LANDSCAPE

  • Firstly it should be pointed out that internet retailing is a very fragmented channel in Finland. The web service www.kaupat.com, which lists internet retailers targeted towards Finnish customers, counted around 3,000 in almost all possible categories. Nonetheless, Verkkokauppa.com led internet retailing in 2010, accounting for a 14% share of value sales. Its online store Verkkokauppa.com is the best-known internet retailers in Finland, according to a study from the end of 2008 by Taloustutkimus. Verkkokauppa.com’s success lies in selling what consumers have been eager to purchase on the internet in Finland: electronics, movies (DVD and Blu-ray), games and computer software.

PROSPECTS

  • Internet retailing is predicted to increase dynamically, by a constant value CAGR of 6% in the forecast period 2010-2015, to reach €1,760 million in 2015. This vigorous growth will be boosted by new internet retailers starting up, and more enthusiasm from consumers about shopping conveniently online. Also, more well-established store-based retailers are expected to expand from bricks to clicks to satisfy the growing needs of Finnish consumers. However, special attention should also be paid to satisfactory and good customer service, as well as wide and suitable product ranges and prices, in order to cater to sales trends.

CHANNEL DATA

  • Table 85 Internet Retailing by Category: Value 2005-2010
  • Table 86 Internet Retailing by Category: % Value Growth 2005-2010
  • Table 87 Internet Retailing Company Shares by Value 2006-2010
  • Table 88 Internet Retailing Brand Shares by Value 2007-2010
  • Table 89 Internet Retailing Forecasts by Category: Value 2010-2015
  • Table 90 Internet Retailing Forecasts by Category: % Value Growth 2010-2015

Leisure and Personal Goods Specialist Retailers in Finland - Category Analysis

HEADLINES

TRENDS

  • Leisure and personal goods specialist retailers saw a current value decline of 2% in 2010, reaching sales of €1,799 million. The economic recession made consumers more careful with their spending, and several stores were closed during the year. A small proportion of sales also migrated to the cheaper internet retailing channel. Price competition was evident in the channel, as retailers tried to attract consumer interest. The channel also faced strong competition from the rise of internet retailing, which continued to take sales away from traditional retailers.

CHANNEL FORMATS

  • Chart 18 Leisure and Personal Goods Specialist Retailers: Intersport in Vantaa
  • Chart 19 Leisure and Personal Goods Specialist Retailers: Kultajousi in Riihimäki
  • Chart 20 Leisure and Personal Goods Specialist Retailers: Tiimari in Riihimäki
  • Chart 21 Leisure and Personal Goods Specialist Retailers: Tiimari in Vantaa

CHANNEL DATA

  • Table 91 Leisure and Personal Goods Specialist Retailers: Value Sales, Outlets and Selling Space 2005-2010
  • Table 92 Leisure and Personal Goods Specialist Retailers: Value Sales, Outlets and Selling Space: % Growth 2005-2010
  • Table 93 Leisure and Personal Goods Specialist Retailers Company Shares by Value 2006-2010
  • Table 94 Leisure and Personal Goods Specialist Retailers Brand Shares by Value 2007-2010
  • Table 95 Leisure and Personal Goods Specialist Retailers Brand Shares by Outlets 2007-2010
  • Table 96 Leisure and Personal Goods Specialist Retailers Brand Shares by Selling Space 2007-2010
  • Table 97 Leisure and Personal Goods Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space 2010-2015
  • Table 98 Leisure and Personal Goods Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2010-2015

Mixed Retailers in Finland - Category Analysis

HEADLINES

TRENDS

  • Mixed retailers saw a negligible increase in current value terms in 2010, thus reaching sales of €2,645 million. This poor performance can be attributed to the recession, which made consumers more careful with their spending. This meant that department stores lost sales to more affordable channels in mixed retailers. As a general trend, consumers were more reluctant to make large investments, and were clearly comparing prices at a time when unemployment rates were high. The sales results of mixed retailers depended on their ability to react quickly to the declining consumer demand in the recession. In particular, special offers mattered when consumers were cutting down on their expenses. Many mixed retailers also launched special offers earlier and for a longer period of time to maintain consumers’ interest. Mixed retailers also advertised on the television and in printed advertisements distributed to households.

COMPETITIVE LANDSCAPE

  • Stockmann led mixed retailers in value terms in 2010, with a 26% share. The company’s prestigious department store chain Stockmann is the flagship within mixed retailers in Finland. Its best-known outlet in central Helsinki is also well-known amongst tourists, and has an upmarket image. The company held a relatively stable share of 25-26% throughout the review period between 2005 and 2010.

PROSPECTS

  • Maturity is expected to result in slower forecast growth, with a slightly negative constant value CAGR in the forecast period 2010-2015, with sales predicted to reach €2,610 in 2015. This indicates the maturity of the channel, in which saturation is taking place, leaving less opportunity for growth. Future trends may include the expansion of upmarket products, when consumers will feel prepared to spend more money once the recession has started to ease, and purchasing power increases. Finns are likely to be ready to spend more for better quality.

CHANNEL FORMATS

  • Chart 22 Mixed Retailers: Anttila in Vantaa
  • Chart 23 Mixed Retailers: Sokos in Helsinki
  • Chart 24 Mixed Retailers: Stockmann in Helsinki

CHANNEL DATA

  • Table 99 Mixed Retailers: Value Sales, Outlets and Selling Space 2005-2010
  • Table 100 Mixed Retailers: Value Sales, Outlets and Selling Space: % Growth 2005-2010
  • Table 101 Mixed Retailers Company Shares by Value 2006-2010
  • Table 102 Mixed Retailers Brand Shares by Value 2007-2010
  • Table 103 Mixed Retailers Brand Shares by Outlets 2007-2010
  • Table 104 Mixed Retailers Brand Shares by Selling Space 2007-2010
  • Table 105 Mixed Retailers Forecasts: Value Sales, Outlets and Selling Space 2010-2015
  • Table 106 Mixed Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2010-2015

Vending in Finland - Category Analysis

HEADLINES

TRENDS

  • Vending increased by only 1% in value terms in 2010, reaching sales of €56 million. This was the result of increased cautiousness in terms of consumer behaviour. As prices were compared, many consumers opted to purchase the products they needed in stores, instead of spending more on vending. Also, consumers became more careful with impulse purchases, and limited their spending. This resulted in only slightly increasing value sales. It was also possible make purchases from food and non-alcoholic drinks vending machines by using a mobile phone, and then pay later through a mobile phone bill. However, even this was not enough to boost sales.

COMPETITIVE LANDSCAPE

  • Vending is a rather fragmented channel in Finland. Nonetheless, Sinebrychoff led with a 16% share of value sales in 2010, and was followed by Hartwall with a 14% share. These companies are owned by the brewery and soft drinks multinationals Carlsberg and Heineken respectively. The vending machines of both companies sell internationally and nationally recognised brands, and generally reflect the changing product portfolios of the parent companies; this signifies that vending is not a channel isolated from the general developments in Finnish and international retailing.

PROSPECTS

  • Vending sales are expected to see a constant value CAGR of 1% and reach sales of €58 million in 2015, after stagnating in the forecast period 2010-2015. Consumers will continue to be careful to limit their spending on impulse and indulgence. Moreover, the recession has not only made consumers save money by restricting vending purchases, but also their movement where vending machines are located, such as transportation hubs, movie theatre lobbies and even shopping malls. Furthermore, vending is nothing new in Finland, and is already seeing saturation, which will mean less growth potential for the channel.

CHANNEL DATA

  • Table 107 Vending by Category: Value 2005-2010
  • Table 108 Vending by Category: % Value Growth 2005-2010
  • Table 109 Vending Company Shares by Value 2006-2010
  • Table 110 Vending Brand Shares by Value 2007-2010
  • Table 111 Vending Forecasts by Category: Value 2010-2015
  • Table 112 Vending Forecasts by Category: % Value Growth 2010-2015

Segmentation

Segmentation

This market research report includes the following:

  • Retailing
    • Store-based Retailing
      • Grocery Retailers
        • Discounters
        • Food/Drink/Tobacco Specialists
        • Hypermarkets
        • Small Grocery Retailers
          • Convenience Stores
          • Forecourt Retailers
            • Chained Forecourt Retailers
            • Independent Forecourt Retailers
          • Independent Small Grocers
        • Supermarkets
        • Other Grocery Retailers
      • Non-Grocery Retailers
        • Clothing and Footwear Specialist Retailers
        • Electronics and Appliance Specialist Retailers
        • Health and Beauty Specialist Retailers
          • Beauty Specialist Retailers
          • Chemists/Pharmacies
          • Parapharmacies/Drugstores
          • Other Healthcare Specialist Retailers
        • Home and Garden Specialist Retailers
          • DIY, Home Improvement and Garden Centres
          • Furniture and Furnishings Stores
        • Leisure and Personal Goods Specialist Retailers
          • Jewellers
          • Media Products Stores
          • Pet Shops and Superstores
          • Sports Goods Stores
          • Stationers/Office Supply Stores
          • Traditional Toys and Games Stores
          • Other Leisure and Personal Goods Specialist Retailers
        • Mixed Retailers
          • Department Stores
          • Mass Merchandisers
          • Variety Stores
          • Warehouse Clubs
        • Other Non-Grocery Retailers
    • Non-Store Retailing
      • Direct Selling
        • Beauty and Personal Care Direct Selling
        • Clothing and Footwear Direct Selling
        • Consumer Electronics Direct Selling
        • Consumer Healthcare Direct Selling
        • DIY and Gardening Direct Selling
        • Consumer Appliances Direct Selling
        • Home Care Direct Selling
        • Housewares and Home Furnishings Direct Selling
        • Media Products Direct Selling
        • Food and Drink Direct Selling
        • Other Direct Selling
      • Homeshopping
        • Beauty and Personal Care Homeshopping
        • Clothing and Footwear Homeshopping
        • Consumer Electronics Homeshopping
        • Consumer Healthcare Homeshopping
        • DIY and Gardening Homeshopping
        • Consumer Appliances Homeshopping
        • Home Care Homeshopping
        • Housewares and Home Furnishings Homeshopping
        • Media Products Homeshopping
        • Food and Drink Homeshopping
        • Other Homeshopping
      • Internet Retailing
        • Beauty and Personal Care Internet Retailing
        • Clothing and Footwear Internet Retailing
        • Consumer Electronics Internet Retailing
        • Consumer Healthcare Internet Retailing
        • DIY and Gardening Internet Retailing
        • Consumer Appliances Internet Retailing
        • Home Care Internet Retailing
        • Housewares and Home Furnishings Internet Retailing
        • Media Products Internet Retailing
        • Food and Drink Internet Retailing
        • Other Internet Retailing
      • Vending
        • Packaged Drinks Vending
        • Packaged Foods Vending
        • Personal Hygiene Products Vending
        • Tobacco Products Vending
        • Unpackaged Drinks Vending
        • Other Products Vending

Statistics Included

Statistics Included

For each category and subcategory you will receive the following data in Excel format:

From Passport

  • Market sizes
  • Company shares
  • Brand shares
  • Employment
  • Grocery vs non-grocery

Market size details:

  • Retail value retail selling price excl sales tax % growth
  • Retail value retail selling price excl sales tax local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price excl sales tax per capita local currency, USD, EUR, GBP, CHF, JPY
  • Sites/outlets
  • Sites/outlets % growth
  • Sites/outlets per capita
  • Selling space
  • Selling space % growth
  • Selling space per capita
  • Retail value retail selling price excl sales tax real (constant 2008) prices % growth
  • Retail value retail selling price excl sales tax real (constant 2008) prices local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price excl sales tax real (constant 2008) prices per capita local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price incl sales tax real (constant 2008) prices % growth
  • Retail value retail selling price incl sales tax real (constant 2008) prices local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price incl sales tax real (constant 2008) prices per capita local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price incl sales tax % growth
  • Retail value retail selling price incl sales tax local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price incl sales tax per capita local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price excl sales tax nominal (current) prices % growth
  • Retail value retail selling price excl sales tax nominal (current) prices local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price excl sales tax nominal (current) prices per capita local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price incl sales tax nominal (current) prices % growth
  • Retail value retail selling price incl sales tax nominal (current) prices local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price incl sales tax nominal (current) prices per capita local currency, USD, EUR, GBP, CHF, JPY

Methodology

Methodology

Global insight and local knowledge

With 40 years’ experience of developed and emerging markets, Euromonitor International’s research method is built on a unique combination of specialist industry knowledge and in-country research expertise.

This approach is what enables us to achieve our goal of building a market consensus view of size, shape and trends across the full distribution universe of each category. We factor in whichever channels are relevant, from large-scale grocery to direct sellers, from discount stores to local mom-and-pop outlets.

Industry specialists

Each industry we cover is managed by an Industry Manager and team of Industry Analysts who research and report on their specialist categories all year round.

Our collaborative approach to research means that these industry teams are in constant dialogue with industry players and opinion formers. The planning of our research programmes reflects latest market trends and industry events. In completing each update project, this provides invaluable input to the testing, review and finalisation of our data.

The specialist in-house teams bring together findings from all stages of the annual research process. They work closely with in-country analysts, assess and challenge data and exercise final editorial control over the publication of new data and analysis.

Country and regional analysts

Our in-country analyst network is managed by country and regional analysts in our offices around the world. Working closely with each in-country team, the regional research management team ensures that all country researchers are well schooled in best practices, from the information collected in store checks, to the dialogue we build in trade surveys. Our country analysts ensure that national reports explain the data trends and provide clear insights into the local market’s dynamics.

In-country research network

To deliver fresh insights every year in countries all around the world, we believe the strongest approach is to use analysts on the ground. They bring fluency in local language, physical proximity to the best sources, an ability to engage directly with local industry contacts, and an awareness of how the products and services we study are advertised, sold and consumed. These are essential parts of our ability to report incisively on these markets.

Research Methodology

Our research methods

Each Euromonitor International industry report is based on a core set of research techniques:

Desk research

With industry events, corporate activity, trends and new product introductions tracked year round by our industry team, desk research provides a starting point for the in-country research programme. Our in-country researchers will access the following sources:

  • National statistics offices governmental and official sources
  • National and international trade press
  • National and international trade associations
  • Industry study groups and other semi-official sources
  • Company financials and annual reports
  • Broker reports
  • Online databases
  • The financial, business and mainstream press

Accessing sources is only the first step. The ability to interpret and reconcile often conflicting information across multiple sources is a key aspect of the added value we provide.

Store checks

Store checks are an integral part of our methods for product industries. Carried out on the ground across a relevant mix of channels, the information gained provides first-hand insights into the products we are researching, specifically:

  • Place: We track products in all relevant channels, selective and mass, store and non-store
  • Product: What are innovations in products, pack sizes and formats?
  • Price: What are brand price variations across channels, how do private label’s prices compare to those of branded goods?
  • Promotion: What are marketing and merchandising trends, offers, discounts and tie-ins?

Findings are cross-referenced with brand share data analysis. The results, combined with the findings of desk research, provide a strong basis for identifying key areas of questioning to take forward into our trade survey.

Trade survey

Interaction with global players at corporate HQ and regional levels is complemented by unique local data and insights from our in-country trade surveys around the world. Through the high profile of the Euromonitor International brand, we are able to talk directly to a wide range of sources and therefore inform our analysis with the knowledge and opinions of the leading operators in the market.

Trade surveys allow us to:

  • Fill gaps in available published data per company
  • Generate a consensus view of the size, structure and strategic direction of the category
  • Access year-in-progress data where published sources are out of date
  • Evaluate the experts’ views on current trends and market developments

In building our composite industry view, we engage with a variety of personnel in key players at all points of the supply chain: materials suppliers, manufacturers, distributors, retailers and service operators. We also interview desk research sources: industry associations; study groups; and third party observers from the trade and financial press.

Our objective is to engage in conversation with trade sources in which we exchange ideas and views on the industry, sharing our work-in-progress findings on supply/demand dynamics and potential. This dialogue enhances both parties’ understanding of the local market. The scope and reach of our trade survey also serves to eliminate bias (intentional and unintentional) from any single source.

Company analysis

At a global level, our company research combines our mix of industry interaction and use of secondary sources such as annual accounts, broker reports, financial press and databases. From a data perspective, the aim is to build “top-down” estimates of major players’ total global and regional sales.

At a country level, in line with local reporting requirements, we access annual accounts, national-specific company databases and local company websites. These are all invaluable sources as we build a view of each domestic player’s size and position within very specific categories of the industry.

Forecasts

Data projections and future performance analysis are key elements of Euromonitor International’s market intelligence. Working with historic trends of 15 years or more, a key aspect of our trade survey is to engage industry insider views of the next five years. Will volumes maintain their historic trend? Will price increases or falls of recent years continue, accelerate or slow down? Will increasing demand for one product cannibalise sales of another?

Forecasts represent many of the essential conclusions we have reached about the current state of the market, how it works and how it behaves under different macro and micro conditions. Our written analysis will state the assumptions and the trade opinion behind whether our predictions are optimistic or pessimistic, so that clients can use our statistical forecasts with confidence.

Data validation

All data is subjected to an exhaustive review process, at country, regional and global levels.

The interpretation and review of sources and data inputs forms a central part of the collaboration between industry teams and country researchers. Numbers are delivered to regional and global offices with an audit trail of sources and calculations to allow for a thorough evaluation of data sense and integrity.

Upon completion of the country review phase, data is then reviewed on a comparative basis at regional and then at a global level. Comparative checks are carried out on per capita consumption and spending levels, growth rates, patterns of category and subcategory breakdowns and distribution of sales by channel. Top-down estimates are reviewed against bottom-up regional and global market and company sales totals.

Where marked differences are seen between proximate country markets or ones at similar developmental levels, supplementary research is conducted in the relevant countries to confirm and/or amend those findings. This process ensures international comparability across the database, that consistent category and subcategory definitions have been used and that all data has been correctly tested. We make sure that possible discrepancies between different published sources have been reconciled and that our interpretation of opinion and expectation from each country’s trade sources has been applied to form a coherent international pattern.

Market analysis

Another integral part of all our research programmes is that all Euromonitor International data is accompanied by clear written analysis. From a research perspective, this explains and substantiates data findings. From a client perspective, this offers unique insights into local consumption trends, routes to market, brand preferences, channel dynamics and future trends.

Our country level analysis also provides invaluable input into the ability of our central industry specialist teams to marry local insights with strategic conclusions on the direction of the market regionally and globally.

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