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Country Report

Retailing in Thailand

Feb 2012

Price: US$1,900

About this Report

EXECUTIVE SUMMARY

Retail sales suffer as consumers hold back discretionary spending

Thailand retail sales grew at a more subdued rate in 2011, as many consumers faced increasing pressures from the economic recession, job and income losses due to mass flooding across Thailand, and the rising cost of living. Budget retail channels, such as cash-and-carry and hypermarkets, recorded the most robust performance, due to consumers becoming ever more value-conscious. Moreover, overall outlet numbers continued to decline as a result of on-going closures among independent players; many of which lost share to larger chained players in possession of stronger resources in terms of being able to offer goods at competitive prices whilst maintaining profit margins.

Internet retailing continues to grow

Internet retailing continued to experience strong growth in Thailand in 2011. Thai consumers increasingly have access to computers with broadband access through their personal home computers or computers at school or work. Additionally, many Thai consumers also own smartphones with internet access, which provides browsing and shopping abilities. The internet provides a way for consumers to seek out deals, compare prices and read product reviews. Many retailers such as Central Retail Corporation and Big C Supercenter PCL are at the forefront of this trend and have recently improved the functionality of their sites to offer greater detail of products and enhanced photos. In addition to low or free shipping rates, many internet retailers are also starting to offer in-store pick-up for online orders.

Private label sees strong growth

Private label continues to experience strong growth in both grocery and non-grocery channels. Prior to the recession, consumers were already becoming more willing to purchase private label products, and stronger growth in private label was propelled by retailers working hard to market these products, and focused on creating brand awareness for their store-owned brands. The effects of the economic downturn also made consumers more inclined to purchase private label products as they became more accepting of and satisfied with such products.

The Retail and Wholesale Act boosts expansion in small retail formats

The Retail and Wholesale Business Act, first drafted in 2005, is yet to take effect in Thailand. However, modern trade retailers have been gearing up for this and changed their retail format accordingly. Central Retail Corporation plans 200 more Tops Daily outlets by 2013. The expansion mirrors its rivals’ moves, particularly Tesco-Lotus Express, to cash in on the increasing popularity of community shops. Each Tops Daily requires only 200 sq m of space, which is in line with the planning code. Big C Supercenter PCL introduced new store type Big C Market, 2,000 sq m in size to serve as neighbourhood shopping malls, while Mini Big C, the group’s chain of convenience stores are 80-100 sq m each and located in central community areas selling 3,500 everyday products. Over the forecast period, the small retail format will be the main focus of expansion.

Strong financial background and expansion key to retail business growth

The flood situation in several provinces has affected all businesses in Thailand. The retail market is facing problems of logistics and purchasing power that has declined in some areas. But in the long run, retailers cannot stop the expansion, which is the key to business growth. As there will be more intense competition in the retail market over the forecast period, there is a trend in the industry to find new funding sources for branch expansion, instead of relying on money from the parent company abroad. Tesco Lotus and Big C have announced their plans to raise funds in late-2011. Several leading players in Thailand, for example 7-Eleven, Big-C and Central Group are public companies and expand their business robustly based on their strong financial backing.


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Overview

Discover the latest market trends and uncover sources of future market growth for the Retailing industry in Thailand with research from Euromonitor's team of in-country analysts.

Find hidden opportunities in the most current research data available, understand competitive threats with our detailed market analysis, and plan your corporate strategy with our expert qualitative analysis and growth projections.

If you're in the Retailing industry in Thailand, our research will save you time and money while empowering you to make informed, profitable decisions.

When you purchase this report, you also get the data and the content from these category reports in Thailand for free:

The Retailing in Thailand market research report includes:

  • Analysis of key supply-side and demand trends
  • Detailed segmentation of international and local products
  • Historic number of stores, selling space and values, company and brand market shares
  • Five year forecasts of market trends and market growth
  • Robust and transparent market research methodology, conducted in-country

Our market research reports answer questions such as:

  • How big is the grocery/non-grocery/non-store channel in Thailand?
  • Who are the leading retailers in Thailand?
  • How is retailing performing in Thailand?
  • What is the retailing environment like in Thailand?
  • Which channels are winning or losing in the fight for consumers’ money?

Why buy this report?

  • Gain competitive intelligence about market leaders
  • Track key industry trends, opportunities and threats
  • Inform your marketing, brand, strategy and market development, sales and supply functions

This industry report originates from Passport, our Retailing market research database.

Table of Contents

Table of Contents

Retailing in Thailand - Industry Overview

EXECUTIVE SUMMARY

Retail sales suffer as consumers hold back discretionary spending

Internet retailing continues to grow

Private label sees strong growth

The Retail and Wholesale Act boosts expansion in small retail formats

Strong financial background and expansion key to retail business growth

KEY TRENDS AND DEVELOPMENTS

Economic outlook: Unfavourable atmosphere does not deter retail expansion

Internet retailing gaining popularity in the Thai market

Private label is becoming more accepted as awareness of the brand grows

The 2011 mass flooding in Thailand

Chained retailers compete more aggressively

MARKET INDICATORS

  • Table 1 Employment in Retailing 2006-2011

MARKET DATA

  • Table 2 Sales in Retailing by Category: Value 2006-2011
  • Table 3 Sales in Retailing by Category: % Value Growth 2006-2011
  • Table 4 Sales in Retailing by Grocery vs Non-Grocery 2006-2011
  • Table 5 Sales in Store-Based Retailing by Category: Value 2006-2011
  • Table 6 Sales in Store-Based Retailing by Category: % Value Growth 2006-2011
  • Table 7 Sales in Non-Grocery Retailers by Category: Value 2006-2011
  • Table 8 Sales in Non-Grocery Retailers by Category: % Value Growth 2006-2011
  • Table 9 Sales in Non-store Retailing by Category: Value 2006-2011
  • Table 10 Sales in Non-store Retailing by Category: % Value Growth 2006-2011
  • Table 11 Retailing Company Shares: % Value 2007-2011
  • Table 12 Retailing Brand Shares: % Value 2008-2011
  • Table 13 Store-Based Retailing Company Shares: % Value 2007-2011
  • Table 14 Store-Based Retailing Brand Shares: % Value 2008-2011
  • Table 15 Non-Grocery Retailers Company Shares: % Value 2007-2011
  • Table 16 Non-Grocery Retailers Brand Shares: % Value 2008-2011
  • Table 17 Non-store Retailing Company Shares: % Value 2007-2011
  • Table 18 Non-store Retailing Brand Shares: % Value 2008-2011
  • Table 19 Forecast Sales in Retailing by Category: Value 2011-2016
  • Table 20 Forecast Sales in Retailing by Category: % Value Growth 2011-2016
  • Table 21 Forecast Sales in Store-Based Retailing by Category: Value 2011-2016
  • Table 22 Forecast Sales in Store-Based Retailing by Category: % Value Growth 2011-2016
  • Table 23 Forecast Sales in Non-Grocery Retailers by Category: Value 2011-2016
  • Table 24 Forecast Sales in Non-Grocery Retailers by Category: % Value Growth 2011-2016
  • Table 25 Forecast Sales in Non-store Retailing by Category: Value 2011-2016
  • Table 26 Forecast Sales in Non-store Retailing by Category: % Value Growth 2011-2016

APPENDIX

Operating environment

  • Table 27 Cash-and-Carry: Sales Value 2006-2011
  • Table 28 Cash-and-Carry: Sales by National Brand Owner: Sales Value 2008-2011
  • Table 29 Cash-and-Carry: Number of Outlets by National Brand Owner: 2008-2011

DEFINITIONS

  • Summary 1 Research Sources

Retailing in Thailand - Company Profiles

Avon Cosmetics (Thailand) Co Ltd in Retailing (Thailand)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 4 Avon Cosmetics (Thailand) Co Ltd: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 5 Avon Cosmetics (Thailand) Co Ltd: Competitive Position 2011

Better Way (Thailand) Co Ltd in Retailing (Thailand)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 8 Better Way (Thailand) Co Ltd: Competitive Position 2011

Big C Supercenter PCL in Retailing (Thailand)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 11 Big C Supercenter PCL: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 12 Big C Supercenter PCL: Competitive Position 2011

Boots Retail (Thailand) Ltd in Retailing (Thailand)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 15 Boots Retail (Thailand) Ltd: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 16 Boots Retail (Thailand) Ltd: Competitive Position 2011

Central Retail Corp Ltd in Retailing (Thailand)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 19 Central Retail : Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 20 Central Retail Corp Ltd: Competitive Position 2011

Central Watson Co Ltd in Retailing (Thailand)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 23 Central Watson Co Ltd: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 24 Central Watson Co Ltd: Competitive Position 2011

CP All PCL in Retailing (Thailand)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 27 CP All PCL: Competitive Position 2010

CPF Trading Co Ltd in Retailing (Thailand)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 30 CPF Trading Co Ltd: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 31 CPF Trading Co Ltd: Competitive Position 2011

Ek-Chai Distribution System Co Ltd in Retailing (Thailand)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 34 Ek-Chai Distribution System Co Ltd: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 35 Ek-Chai Distribution System Co Ltd: Competitive Position 2011

Giffarine Skyline Unity Co Ltd in Retailing (Thailand)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 38 Giffarine Skyline Unity Co Ltd: Competitive Position 2010

Home Product Center PCL in Retailing (Thailand)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 41 Home Product Center PCL: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 42 Home Product Center PCL: Competitive Position 2011

IT City PCL in Retailing (Thailand)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 45 IT City PCL: Competitive Position 2011

Mall Group Co Ltd, The in Retailing (Thailand)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 48 The Mall Group Co Ltd: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 49 The Mall Group Co Ltd: Competitive Position 2011

Siam Family Mart Co Ltd in Retailing (Thailand)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

COMPETITIVE POSITIONING

  • Summary 52 Siam Family Mart Co Ltd: Competitive Position 2011

Sun 108 Co Ltd in Retailing (Thailand)

STRATEGIC DIRECTION

KEY FACTS

INTERNET STRATEGY

COMPANY BACKGROUND

PRIVATE LABEL

  • Summary 55 Sun 108 Co Ltd: Private Label Portfolio

COMPETITIVE POSITIONING

  • Summary 56 Sun 108 Co Ltd: Competitive Position 2011

Apparel Specialist Retailers in Thailand - Category Analysis

HEADLINES

TRENDS

  • Due largely to on-going economic uncertainties and the mass flooding across the country in 2011, apparel specialist retailers continued to maintain slow growth at 3% in 2011. With unemployment rising and disposable incomes falling, many Thai consumers cut spending on non-essential or luxury items, including clothing and footwear products. Besides, large numbers of apparel specialist retailers located in flood ravaged areas had to close down during September-November 2011. These situations have deteriorated overall value sales growth of this channel.

CHANNEL FORMATS

  • Chart 1 Apparel Specialist Retailers: Bossini in Bangkok
  • Chart 2 Apparel Specialist Retailers: Jaspal in Bangkok

CHANNEL DATA

  • Table 30 Apparel Specialist Retailers: Value Sales, Outlets and Selling Space 2006-2011
  • Table 31 Apparel Specialist Retailers: Value Sales, Outlets and Selling Space: % Growth 2006-2011
  • Table 32 Apparel Specialist Retailers Company Shares by Value 2007-2011
  • Table 33 Apparel Specialist Retailers Brand Shares by Value 2008-2011
  • Table 34 Apparel Specialist Retailers Brand Shares by Outlets 2008-2011
  • Table 35 Apparel Specialist Retailers Brand Shares by Selling Space 2008-2011
  • Table 36 Apparel Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space 2011-2016
  • Table 37 Apparel Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2011-2016

Direct Selling in Thailand - Category Analysis

HEADLINES

TRENDS

  • Direct selling still performs well in Thailand despite political turmoil or natural disaster. The multi-level-marketing or MLM system is the most popular system that has been used by leading international companies such as Amway, Giffarine Skyline Unity, and Nu Skin Enterprises. Single-level marketing is mostly used amongst local companies like Better Way and U Star (Thailand) Co Ltd. Most companies use the one-to-one and party plan methods to stage product demonstrations and attract new consumers. Direct selling is believed to be a way to generate extra income for many consumers and therefore the sales value of direct selling is increasing in a positive way year-on-year.

COMPETITIVE LANDSCAPE

  • Amway (Thailand) Ltd continued to lead direct selling with a 32% value share in 2011. Amway Thailand has a wide range of product coverage and various distribution channels, which allow easy access to the products. The products are promoted by a strong selling network and backed by strong business operation using new technology to improve efficiency. Amway operates in several types of direct selling such as beauty and personal care direct selling as well as consumer healthcare direct selling under its own brands Artistry and Nutrilite, respectively. Amway’s products are positioned as premium, world-class quality products to target middle-high to high-income consumers. The core targets are young adults to mature adults in urban areas. The company also exclusively sells several partner brands such as eSpring (water treatment), Atmosphere (air treatment system), E-Funkhouser New York Cosmetic, Satinique hair care, Glister oral care, Tolsom for Man, Icook kitchenware, Dish Drop household cleaning, SA8 laundry products, Car Wash car care, etc. In 2009, the company also partners with 69 leading brands to offer products in its Personal Shopper Catalogue with more than to 500 items to date.

PROSPECTS

  • Direct selling is expected to maintain positive growth with a constant value CAGR of 6% over the forecast period. Consumer health, beauty and personal care and consumers appliance are expected to continue to make a great contribution to direct selling overall. Beauty and personal care will continue to account for the largest contribution but with a slower growth rate over the forecast period. Direct sellers might focus more on consumer health products which have higher unit prices and are able to generate income faster compared with beauty and personal care products which might see lesser development. Leading direct selling companies like Amway (Thailand), Better Way (Thailand), Giffarine Skyline Unity, and Nu Skin Enterprises will continue to perform aggressive network expansion as well as strong marketing activities that will help maintain overall growth of the industry.

CHANNEL DATA

  • Table 38 Direct Selling by Category: Value 2006-2011
  • Table 39 Direct Selling by Category: % Value Growth 2006-2011
  • Table 40 Direct Selling Company Shares by Value 2007-2011
  • Table 41 Direct Selling Brand Shares by Value 2008-2011
  • Table 42 Direct Selling Forecasts by Category: Value 2011-2016
  • Table 43 Direct Selling Forecasts by Category: % Value Growth 2011-2016

DIY, Home Improvement and Garden Centres in Thailand - Category Analysis

HEADLINES

TRENDS

  • The massive amount of flooding across Thailand beginning in September 2011 damaged hundreds of thousands of homes. Even before the flooding, consumers visited DIY, home improvement and garden centres to purchase items to protect their homes against the flood water. Once the water had receded, consumers will need to buy items to repair their homes from the flood water damage.

CHANNEL FORMATS

  • Chart 3 DIY, Home Improvement and Garden Centres: Home Pro in Bangkok

CHANNEL DATA

  • Table 44 DIY, Home Improvement and Garden Centres: Value Sales, Outlets and Selling Space 2006-2011
  • Table 45 DIY, Home Improvement and Garden Centres: Value Sales, Outlets and Selling Space: % Growth 2006-2011
  • Table 46 DIY, Home Improvement and Garden Centres Company Shares by Value 2007-2011
  • Table 47 DIY, Home Improvement and Garden Centres Brand Shares by Value 2008-2011
  • Table 48 DIY, Home Improvement and Garden Centres Brand Shares by Outlets 2008-2011
  • Table 49 DIY, Home Improvement and Garden Centres Brand Shares by Selling Space 2008-2011
  • Table 50 DIY, Home Improvement and Garden Centres Forecasts: Value Sales, Outlets and Selling Space 2011-2016
  • Table 51 DIY, Home Improvement and Garden Centres Forecasts: Value Sales, Outlets and Selling Space: % Growth 2011-2016

Electronics and Appliance Specialist Retailers in Thailand - Category Analysis

HEADLINES

TRENDS

  • The economic downturn and flooding forced many Thais to cut spending on more expensive items like consumer electronics and domestic electrical appliances, or put off buying them altogether. Growth in electronics and appliance specialist retailers has continued to slow down as many leading chained operators scale back or postpone their expansion plans, and the loss in income caused some smaller independent players to go out of business.

CHANNEL FORMATS

  • Chart 4 Electronics and Appliance Specialist Retailers: Data IT in Bangkok
  • Chart 5 Electronics and Appliance Specialist Retailers: IT City in Bangkok

CHANNEL DATA

  • Table 52 Electronics and Appliance Specialist Retailers: Value Sales, Outlets and Selling Space 2006-2011
  • Table 53 Electronics and Appliance Specialist Retailers: Value Sales, Outlets and Selling Space: % Growth 2006-2011
  • Table 54 Electronics and Appliance Specialist Retailers Company Shares by Value 2007-2011
  • Table 55 Electronics and Appliance Specialist Retailers Brand Shares by Value 2008-2011
  • Table 56 Electronics and Appliance Specialist Retailers Brand Shares by Outlets 2008-2011
  • Table 57 Electronics and Appliance Specialist Retailers Brand Shares by Selling Space 2008-2011
  • Table 58 Electronics and Appliance Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space 2011-2016
  • Table 59 Electronics and Appliance Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2011-2016

Furniture and Furnishings Stores in Thailand - Category Analysis

HEADLINES

TRENDS

  • Furniture and furnishings stores showed 6% current value growth in 2011, continuing the upward trend of the last three years of the review period. This is largely due to government policies to stimulate demand in the Thai property market. For instance, the government reduced the transferral fee on property purchases from 2% to 0.01%, and also introduced a Bt300,000 tax exemption on properties purchased in 2009 until June 2010. The massive flooding across Thailand in late-2011 damaged over one million homes and will likely see a surge in new furniture and furnishing purchases.

CHANNEL FORMATS

  • Chart 6 Furniture and Furnishings Stores: SB Furniture in Bangkok
  • Chart 7 Furniture and Furnishings Stores: Casabella by Modernform in Bangkok

CHANNEL DATA

  • Table 60 Furniture and Furnishings Stores: Value Sales, Outlets and Selling Space 2006-2011
  • Table 61 Furniture and Furnishings Stores: Value Sales, Outlets and Selling Space: % Growth 2006-2011
  • Table 62 Furniture and Furnishings Stores Company Shares by Value 2007-2011
  • Table 63 Furniture and Furnishings Stores Brand Shares by Value 2008-2011
  • Table 64 Furniture and Furnishings Stores Brand Shares by Outlets 2008-2011
  • Table 65 Furniture and Furnishings Stores Brand Shares by Selling Space 2008-2011
  • Table 66 Furniture and Furnishings Stores Forecasts: Value Sales, Outlets and Selling Space 2011-2016
  • Table 67 Furniture and Furnishings Stores Forecasts: Value Sales, Outlets and Selling Space: % Growth 2011-2016

Grocery Retailers in Thailand - Category Analysis

HEADLINES

TRENDS

  • In 2011, grocery retailers overall continues to show a good performance due to outlet expansion, increased product diversification, promotions, and loyalty campaigns. This is despite facing several problems from natural disasters to global economic instability. Consumers across Thailand still have low purchasing power and poor sentiment due to the global economic recession and the widespread flooding across Thailand during Q3 and Q4 2011. There is still the irreplaceable need to buy grocery products, particularly fresh and dried foods, therefore, these difficulties affect grocery retailers less than they do non-grocery retailers.

TRADITIONAL VS MODERN

CHANNEL FORMATS

  • Chart 8 Modern Grocery Retailing: 7-Eleven in Rayong
  • Chart 9 Modern Grocery Retailing: Tesco Lotus in Nonthaburi
  • Chart 10 Modern Grocery Retailing: Big C in Rayong
  • Chart 11 Modern Grocery Retailing: Central Food Hall in Rayong
  • Chart 12 Modern Grocery Retailing: Gourmet Market in Rayong
  • Chart 13 Traditional Grocery Retailing: Other Grocery Retailers in Rayong

COMPETITIVE LANDSCAPE

  • CP All PCL saw the highest sales growth during 2010-2011 due to aggressive expansion of its 7-Eleven chain with the opening of new stores in stand-alone format and in gas stations, at a rate of around 450 stores per year. The company aims to reach 7,000 stores by 2013 particularly via franchise. In 2011, the company coordinated with three banks – Kasikorn Bank, Siam Commercial Bank, and Siam City Bank – to offer loans for franchisees of 7-Eleven, which will help the company to achieve the outlet numbers it set forth as a goal. CP All continued to lead grocery retailers in terms of sales value and outlet numbers in 2011. Due to expansion, the company expanded its distribution network with new distribution centres in 2010 and 2011. As the company aims to move towards becoming a convenience food store, the company has also put more investment into its Chilled Distribution Center, which has a system to control temperatures at approximately 18-25 degrees Celsius in order to provide an increasing range of chilled and frozen foods in the stores. Its Khon Kaen centre in the northeast area of the country is able to serve 800 stores. It opened in 2011 and the new centre in the north will be able to serve 800 stores opening in early-2012.

PROSPECTS

  • Some grocery retailers are expected to show positive growth over the forecast period despite the slowdown in sales growth of several types of grocery channels, particularly food/drink/tobacco specialists, independent small grocers and other grocery retailers, which are fragmented. A large numbers of small players are going out of business due to a lack of competitive edge compared to large chained stores. Many small independent stores tend to turn into franchises of leading chained convenience stores or supermarkets in order to survive in the business.

CHANNEL DATA

  • Table 68 Sales in Grocery Retailers by Category: Value 2006-2011
  • Table 69 Sales in Grocery Retailers by Category: % Value Growth 2006-2011
  • Table 70 Grocery Retailers Company Shares: % Value 2007-2011
  • Table 71 Grocery Retailers Brand Shares: % Value 2008-2011
  • Table 72 Forecast Sales in Grocery Retailers by Category: Value 2011-2016
  • Table 73 Forecast Sales in Grocery Retailers by Category: % Value Growth 2011-2016

Health and Beauty Specialist Retailers in Thailand - Category Analysis

HEADLINES

TRENDS

  • The overall performance of health and beauty specialist retailers is expected to be good, with a 6% increase in value terms in 2011. Thai consumers, both men and women, are more concerned about their health and appearance. They focus on improving their looks from within and outside so products like vitamins and dietary supplements to beauty and personal care are increasingly in demand. Despite tough times like the flooding or political riots affecting purchasing power or the mood of some consumers, they are expected to recover fast as health and beauty products are increasingly essential to them.

COMPETITIVE LANDSCAPE

  • Central Watson Co Ltd leads health and beauty specialist retailers with a 6% value share. The key successes of the brand come from on-going outlet expansion and large numbers of product varieties under Watsons’ and partners’ brands. Watsons is a private label range with more than 400 SKUs and the company aims to increase the proportion of its private label due to the strong popularity of the Watsons range. The Watsons range has been awarded the Superbrands Thailand Awards for the last three years from 2009, as it has an outstanding reputation for strong and reliable branding. In 2010, the company focused on moving itself towards the ‘Super Drug’ model with the introduction of a new service, ‘Health and Beauty Specialist’, in order to have specialists available to provide recommendations about health and beauty, as well as related products in the store. This aims to provide personalised services to serve the different needs of customers.

PROSPECTS

  • Health and beauty specialist retailers is expected to maintain good growth in constant value terms, recording a CAGR of about 6% over the forecast period. The on-going health and beauty trend will continue to strongly influence consumers to keep purchasing products. Furthermore, the leading chained operators continue to expand outlets and gain share from small independent stores, performing aggressive price promotions, loyalty campaigns and store renovations, as well as to increase product varieties in order to offer wider choices for consumers. Aggressive expansion of leading chained stores like Boots, Watsons and Pure by Big C will help stimulate overall growth of the channel.

CHANNEL FORMATS

  • Chart 14 Health and Beauty Specialist Retailers: Boots in Bangkok
  • Chart 15 Health and Beauty Specialist Retailers: Watson's in Bangkok
  • Chart 16 Health and Beauty Specialist Retailers: Skin Food in Bangkok

CHANNEL DATA

  • Table 74 Health and Beauty Retailers: Value Sales, Outlets and Selling Space 2006-2011
  • Table 75 Health and Beauty Retailers: Value Sales, Outlets and Selling Space: % Growth 2006-2011
  • Table 76 Health and Beauty Retailers Company Shares by Value 2007-2011
  • Table 77 Health and Beauty Retailers Brand Shares by Value 2008-2011
  • Table 78 Health and Beauty Retailers Brand Shares by Outlets 2008-2011
  • Table 79 Health and Beauty Retailers Brand Shares by Selling Space 2008-2011
  • Table 80 Health and Beauty Retailers Forecasts: Value Sales, Outlets and Selling Space 2011-2016
  • Table 81 Health and Beauty Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2011-2016

Homeshopping in Thailand - Category Analysis

HEADLINES

TRENDS

  • Amid political and economic uncertainties homeshopping still showed healthy growth in 2011. The difficulties in going out for shopping sometimes make consumers keener to try homeshopping and it can help in saving time travelling to retail stores.

COMPETITIVE LANDSCAPE

  • The majority of homeshopping retailers are local companies; Better Way (Thailand) Co Ltd and TV Direct almost dominate the market with a combined 45% value share. The local players have better knowledge about distribution and consumers’ preferences in Thailand and therefore they are able to capture more shares and gain strong ground in the market.

PROSPECTS

  • Homeshopping is likely to reach a CAGR of 5% in constant value terms, maintaining healthy growth over the forecast period. Beauty and personal care, clothing and footwear, and consumer healthcare will continue to dominate in this channel. The strong growth is driven by a wide range of product offerings, aggressive marketing activities and price promotions.

CHANNEL DATA

  • Table 82 Homeshopping by Category: Value 2006-2011
  • Table 83 Homeshopping by Category: % Value Growth 2006-2011
  • Table 84 Homeshopping Company Shares by Value 2007-2011
  • Table 85 Homeshopping Brand Shares by Value 2008-2011
  • Table 86 Homeshopping Forecasts by Category: Value 2011-2016
  • Table 87 Homeshopping Forecasts by Category: % Value Growth 2011-2016

Internet Retailing in Thailand - Category Analysis

HEADLINES

TRENDS

  • Of total value of non-store retailing, internet retailing accounts for an approximate 18% share. Internet retailing continues to show healthy growth, driven by increasing numbers of internet users in Thailand and increasing numbers of internet retailers. There are also growing numbers of internet cafés or internet stations in shopping malls, which help stimulate numbers of users, particularly teenagers and the younger generation. A larger numbers of consumers are able to afford the services, from lower pricing from providers like TOT or True. Internet packages in Thailand range from as low as Bt100 to Bt2,000 per month.

COMPETITIVE LANDSCAPE

  • The largest online shopping website in Thailand, www.weloveshopping.com, was launched by True Corporation PCL, as the leading IT service provider in Thailand, in 2006. Since then, more than 100,000 retailers joined this website, which offers over 1,000,000 products and services to Thai consumers. The huge number of online outlets participating in www.weloveshopping.com reflects the highly fragmented market of internet retailing in Thailand. Products sold are from categories including food and beverages, clothing and footwear, sports goods, consumer electronics, IT products and concert tickets. Consumers can also use the website to pay utility bills, insurance premiums and school fees, etc. Payments can be made with credit cards and internet banking transfers, or via mobile phones with True Move’s True Money Service.

PROSPECTS

  • Internet retailing is likely to maintain positive growth over the forecast period. Computer usage will increase as the population become more familiar with internet usage and online shopping. As the internet becomes widely accessible everywhere, the numbers of internet users will also increase over the forecast period. Many retailers, office buildings and hotels are providing free access to the internet for their customers. A larger number of the population also own smart phones where constant internet access is enabled.

CHANNEL DATA

  • Table 88 Internet Retailing by Category: Value 2006-2011
  • Table 89 Internet Retailing by Category: % Value Growth 2006-2011
  • Table 90 Internet Retailing Forecasts by Category: Value 2011-2016
  • Table 91 Internet Retailing Forecasts by Category: % Value Growth 2011-2016

Leisure and Personal Goods Specialist Retailers in Thailand - Category Analysis

HEADLINES

TRENDS

  • In current value terms, leisure and personal goods specialist retailers registered growth of 5% in 2011. As leisure and personal goods are perceived as unnecessary products in times of economic downturn, consumers limited their spending to just the essentials. Increased competition from hypermarkets and department stores poses a threat to leisure and personal goods retailers. Leading chained hypermarkets and department stores continue to add jewellery, toys and games, sports goods and other leisure and personal goods into the shops, and often at a lower price, drawing a numbers of shoppers away from leisure and personal goods specialists.

CHANNEL FORMATS

  • Chart 17 Leisure and Personal Goods Specialist Retailers: Toys ‘R’ Us in Bangkok
  • Chart 18 Leisure and Personal Goods Specialist Retailers: B2S in Bangkok
  • Chart 19 Leisure and Personal Goods Specialist Retailers: Page One in Bangkok

CHANNEL DATA

  • Table 92 Leisure and Personal Goods Specialist Retailers: Value Sales, Outlets and Selling Space 2006-2011
  • Table 93 Leisure and Personal Goods Specialist Retailers: Value Sales, Outlets and Selling Space: % Growth 2006-2011
  • Table 94 Leisure and Personal Goods Specialist Retailers Company Shares by Value 2007-2011
  • Table 95 Leisure and Personal Goods Specialist Retailers Brand Shares by Value 2008-2011
  • Table 96 Leisure and Personal Goods Specialist Retailers Brand Shares by Outlets 2008-2011
  • Table 97 Leisure and Personal Goods Specialist Retailers Brand Shares by Selling Space 2008-2011
  • Table 98 Leisure and Personal Goods Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space 2011-2016
  • Table 99 Leisure and Personal Goods Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2011-2016

Mixed Retailers in Thailand - Category Analysis

HEADLINES

TRENDS

  • Despite a bad year in 2010 due to political uncertainty in the country, mixed retailers is expected to perform better in 2011 with the prime ministerial election that took place during the early part of the year promising improvements in the government. Nonetheless, mass flooding across Thailand is likely to affect mixed retailers and to slow down consumer purchasing power and confidence. During Q3 and Q4 of 2011, Ratchprasong area, which is the main street of shopping centres and leading department stores such as CentralWorld, Siam Center, Siam Paragon and Central Chidlom, suffered 20% lower revenue compared to the period before the flooding. The businesses in and around the area, including independent stores and hotels that cater mostly to the tourist trade, also suffered loss of revenue as many countries issued warnings to stay away from Bangkok and the number of visitors dropped dramatically. Department stores in other areas of Thailand also faced a drop in patrons due to the flooding as it is difficult for consumers to travel around. Consumers also choose to only spend on food and other essentials amid times of crisis.

COMPETITIVE LANDSCAPE

  • Central Retail Corp continued to dominate mixed retailers with a 48% value share in 2011 through the operation of three department stores: Central, Robinson and Zen Department Stores. However, its newly renovated Zen@CentralWorld suffered from the protests in the Ratchaprasong area followed by the arson attacks at CentralWorld during political riots in May 2010. The store was closed from April 2010. After the long reconstructing and renovating process Zen is reopening in mid-2012. However, the group continues to carry out store expansion and renovation for Central and Robinson Department Stores, particularly in big cities other than Bangkok, like in Pattaya, Chonburi and Khon Khean, which are important business and tourist cities.

PROSPECTS

  • Over the forecast period, mixed retailers will likely to achieve moderate CAGR of 5% in constant value terms. Aggressive marketing activities and promotional campaigns will be seen from leading operators, Central Retail Corporation and The Mall Group. Event marketing, customer loyalty programs and discounts will continue to be implemented to stimulate market excitement.

CHANNEL FORMATS

  • Chart 20 Mixed Retailers: Isetan in Bangkok
  • Chart 21 Mixed Retailers: Siam Paragon in Bangkok
  • Chart 22 Mixed Retailers: Daiso in Bangkok

CHANNEL DATA

  • Table 100 Mixed Retailers: Value Sales, Outlets and Selling Space 2006-2011
  • Table 101 Mixed Retailers: Value Sales, Outlets and Selling Space: % Growth 2006-2011
  • Table 102 Mixed Retailers Company Shares by Value 2007-2011
  • Table 103 Mixed Retailers Brand Shares by Value 2008-2011
  • Table 104 Mixed Retailers Brand Shares by Outlets 2008-2011
  • Table 105 Mixed Retailers Brand Shares by Selling Space 2008-2011
  • Table 106 Mixed Retailers Forecasts: Value Sales, Outlets and Selling Space 2011-2016
  • Table 107 Mixed Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2011-2016

Vending in Thailand - Category Analysis

HEADLINES

TRENDS

  • Vending accounts for only 7% of total non-store retailing value sales in 2011. Most vending machines are located in the main cities – not nationwide. The penetration of vending machines is still low as most are located in captive environments like factories, office building, hospitals, or schools. While in public and semi-captive environments such as shopping centres, convention centres, or recreational centres there are only a small numbers of vending machines, thus the visibility remains low.

COMPETITIVE LANDSCAPE

  • Most vending machines are available in big cities such as Bangkok and Chiang Mai, mainly because consumers in those areas are more familiar with the vending concept. They are also more willing to spend money for the sake of convenience. Vending machines are also mostly located within captive environments such as universities, factories and offices, as these channels have less competition from store-based channels.

PROSPECTS

  • The constant value CAGR is expected to sustain positive growth of 4% over the forecast period. Though there is not much marketing or promotion, even from leading operators, to drive the growth of vending, vending is expected to grow in tandem with soft drinks in Thailand. As packaged soft drinks shows strong growth due to consumer demand, vending is also expected to benefit from this trend.

CHANNEL DATA

  • Table 108 Vending by Category: Value 2006-2011
  • Table 109 Vending by Category: % Value Growth 2006-2011
  • Table 110 Vending Company Shares by Value 2007-2011
  • Table 111 Vending Brand Shares by Value 2008-2011
  • Table 112 Vending Forecasts by Category: Value 2011-2016
  • Table 113 Vending Forecasts by Category: % Value Growth 2011-2016

Segmentation

Segmentation

This market research report includes the following:

  • Retailing
    • Store-based Retailing
      • Grocery Retailers
        • Modern Grocery Retailers
          • Convenience Stores
          • Discounters
          • Forecourt Retailers
            • Chained Forecourt Retailers
            • Independent Forecourt Retailers
          • Hypermarkets
          • Supermarkets
        • Traditional Grocery Retailers
          • Food/Drink/Tobacco Specialists
          • Independent Small Grocers
          • Other Grocery Retailers
      • Non-Grocery Retailers
        • Apparel Specialist Retailers
        • Electronics and Appliance Specialist Retailers
        • Health and Beauty Specialist Retailers
          • Beauty Specialist Retailers
          • Chemists/Pharmacies
          • Parapharmacies/Drugstores
          • Other Healthcare Specialist Retailers
        • Home and Garden Specialist Retailers
          • DIY, Home Improvement and Garden Centres
          • Furniture and Furnishings Stores
        • Leisure and Personal Goods Specialist Retailers
          • Jewellers
          • Media Products Stores
          • Pet Shops and Superstores
          • Sports Goods Stores
          • Stationers/Office Supply Stores
          • Traditional Toys and Games Stores
          • Other Leisure and Personal Goods Specialist Retailers
        • Mixed Retailers
          • Department Stores
          • Mass Merchandisers
          • Variety Stores
          • Warehouse Clubs
        • Other Non-Grocery Retailers
    • Non-Store Retailing
      • Direct Selling
        • Beauty and Personal Care Direct Selling
        • Apparel Direct Selling
        • Consumer Electronics and Video Games Hardware Direct Selling
        • Consumer Healthcare Direct Selling
        • DIY and Gardening Direct Selling
        • Consumer Appliances Direct Selling
        • Home Care Direct Selling
        • Housewares and Home Furnishings Direct Selling
        • Media Products Direct Selling
        • Food and Drink Direct Selling
        • Toys and Games Direct Selling
        • Other Direct Selling
      • Homeshopping
        • Beauty and Personal Care Homeshopping
        • Apparel Homeshopping
        • Consumer Electronics and Video Games Hardware Homeshopping
        • Consumer Healthcare Homeshopping
        • DIY and Gardening Homeshopping
        • Consumer Appliances Homeshopping
        • Home Care Homeshopping
        • Housewares and Home Furnishings Homeshopping
        • Media Products Homeshopping
        • Food and Drink Homeshopping
        • Toys and Games Homeshopping
        • Other Homeshopping
      • Internet Retailing
        • Beauty and Personal Care Internet Retailing
        • Apparel Internet Retailing
        • Consumer Electronics and Video Games Hardware Internet Retailing
        • Consumer Healthcare Internet Retailing
        • DIY and Gardening Internet Retailing
        • Consumer Appliances Internet Retailing
        • Home Care Internet Retailing
        • Housewares and Home Furnishings Internet Retailing
        • Media Products Internet Retailing
        • Food and Drink Internet Retailing
        • Toys and Games Internet Retailing
        • Other Internet Retailing
      • Vending
        • Packaged Drinks Vending
        • Packaged Foods Vending
        • Personal Hygiene Products Vending
        • Tobacco Products Vending
        • Unpackaged Drinks Vending
        • Toys and Games Vending
        • Other Products Vending

Statistics Included

Statistics Included

For each category and subcategory you will receive the following data in Excel format:

From Passport

  • Market sizes
  • Company shares
  • Brand shares
  • Employment
  • Grocery vs non-grocery

Market size details:

  • Retail value retail selling price excl sales tax % growth
  • Retail value retail selling price excl sales tax local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price excl sales tax per capita local currency, USD, EUR, GBP, CHF, JPY
  • Sites/outlets
  • Sites/outlets % growth
  • Sites/outlets per capita
  • Selling space
  • Selling space % growth
  • Selling space per capita
  • Retail value retail selling price incl sales tax % growth
  • Retail value retail selling price incl sales tax local currency, USD, EUR, GBP, CHF, JPY
  • Retail value retail selling price incl sales tax per capita local currency, USD, EUR, GBP, CHF, JPY

Methodology

Methodology

Global insight and local knowledge

With 40 years’ experience of developed and emerging markets, Euromonitor International’s research method is built on a unique combination of specialist industry knowledge and in-country research expertise.

This approach is what enables us to achieve our goal of building a market consensus view of size, shape and trends across the full distribution universe of each category. We factor in whichever channels are relevant, from large-scale grocery to direct sellers, from discount stores to local mom-and-pop outlets.

Industry specialists

Each industry we cover is managed by an Industry Manager and team of Industry Analysts who research and report on their specialist categories all year round.

Our collaborative approach to research means that these industry teams are in constant dialogue with industry players and opinion formers. The planning of our research programmes reflects latest market trends and industry events. In completing each update project, this provides invaluable input to the testing, review and finalisation of our data.

The specialist in-house teams bring together findings from all stages of the annual research process. They work closely with in-country analysts, assess and challenge data and exercise final editorial control over the publication of new data and analysis.

Country and regional analysts

Our in-country analyst network is managed by country and regional analysts in our offices around the world. Working closely with each in-country team, the regional research management team ensures that all country researchers are well schooled in best practices, from the information collected in store checks, to the dialogue we build in trade surveys. Our country analysts ensure that national reports explain the data trends and provide clear insights into the local market’s dynamics.

In-country research network

To deliver fresh insights every year in countries all around the world, we believe the strongest approach is to use analysts on the ground. They bring fluency in local language, physical proximity to the best sources, an ability to engage directly with local industry contacts, and an awareness of how the products and services we study are advertised, sold and consumed. These are essential parts of our ability to report incisively on these markets.

Research Methodology

Our research methods

Each Euromonitor International industry report is based on a core set of research techniques:

Desk research

With industry events, corporate activity, trends and new product introductions tracked year round by our industry team, desk research provides a starting point for the in-country research programme. Our in-country researchers will access the following sources:

  • National statistics offices governmental and official sources
  • National and international trade press
  • National and international trade associations
  • Industry study groups and other semi-official sources
  • Company financials and annual reports
  • Broker reports
  • Online databases
  • The financial, business and mainstream press

Accessing sources is only the first step. The ability to interpret and reconcile often conflicting information across multiple sources is a key aspect of the added value we provide.

Store checks

Store checks are an integral part of our methods for product industries. Carried out on the ground across a relevant mix of channels, the information gained provides first-hand insights into the products we are researching, specifically:

  • Place: We track products in all relevant channels, selective and mass, store and non-store
  • Product: What are innovations in products, pack sizes and formats?
  • Price: What are brand price variations across channels, how do private label’s prices compare to those of branded goods?
  • Promotion: What are marketing and merchandising trends, offers, discounts and tie-ins?

Findings are cross-referenced with brand share data analysis. The results, combined with the findings of desk research, provide a strong basis for identifying key areas of questioning to take forward into our trade survey.

Trade survey

Interaction with global players at corporate HQ and regional levels is complemented by unique local data and insights from our in-country trade surveys around the world. Through the high profile of the Euromonitor International brand, we are able to talk directly to a wide range of sources and therefore inform our analysis with the knowledge and opinions of the leading operators in the market.

Trade surveys allow us to:

  • Fill gaps in available published data per company
  • Generate a consensus view of the size, structure and strategic direction of the category
  • Access year-in-progress data where published sources are out of date
  • Evaluate the experts’ views on current trends and market developments

In building our composite industry view, we engage with a variety of personnel in key players at all points of the supply chain: materials suppliers, manufacturers, distributors, retailers and service operators. We also interview desk research sources: industry associations; study groups; and third party observers from the trade and financial press.

Our objective is to engage in conversation with trade sources in which we exchange ideas and views on the industry, sharing our work-in-progress findings on supply/demand dynamics and potential. This dialogue enhances both parties’ understanding of the local market. The scope and reach of our trade survey also serves to eliminate bias (intentional and unintentional) from any single source.

Company analysis

At a global level, our company research combines our mix of industry interaction and use of secondary sources such as annual accounts, broker reports, financial press and databases. From a data perspective, the aim is to build “top-down” estimates of major players’ total global and regional sales.

At a country level, in line with local reporting requirements, we access annual accounts, national-specific company databases and local company websites. These are all invaluable sources as we build a view of each domestic player’s size and position within very specific categories of the industry.

Forecasts

Data projections and future performance analysis are key elements of Euromonitor International’s market intelligence. Working with historic trends of 15 years or more, a key aspect of our trade survey is to engage industry insider views of the next five years. Will volumes maintain their historic trend? Will price increases or falls of recent years continue, accelerate or slow down? Will increasing demand for one product cannibalise sales of another?

Forecasts represent many of the essential conclusions we have reached about the current state of the market, how it works and how it behaves under different macro and micro conditions. Our written analysis will state the assumptions and the trade opinion behind whether our predictions are optimistic or pessimistic, so that clients can use our statistical forecasts with confidence.

Data validation

All data is subjected to an exhaustive review process, at country, regional and global levels.

The interpretation and review of sources and data inputs forms a central part of the collaboration between industry teams and country researchers. Numbers are delivered to regional and global offices with an audit trail of sources and calculations to allow for a thorough evaluation of data sense and integrity.

Upon completion of the country review phase, data is then reviewed on a comparative basis at regional and then at a global level. Comparative checks are carried out on per capita consumption and spending levels, growth rates, patterns of category and subcategory breakdowns and distribution of sales by channel. Top-down estimates are reviewed against bottom-up regional and global market and company sales totals.

Where marked differences are seen between proximate country markets or ones at similar developmental levels, supplementary research is conducted in the relevant countries to confirm and/or amend those findings. This process ensures international comparability across the database, that consistent category and subcategory definitions have been used and that all data has been correctly tested. We make sure that possible discrepancies between different published sources have been reconciled and that our interpretation of opinion and expectation from each country’s trade sources has been applied to form a coherent international pattern.

Market analysis

Another integral part of all our research programmes is that all Euromonitor International data is accompanied by clear written analysis. From a research perspective, this explains and substantiates data findings. From a client perspective, this offers unique insights into local consumption trends, routes to market, brand preferences, channel dynamics and future trends.

Our country level analysis also provides invaluable input into the ability of our central industry specialist teams to marry local insights with strategic conclusions on the direction of the market regionally and globally.

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