Non-Store Retailing

Wildberries is the biggest online retailer in Russia, and has been present on the market for more than 15 years. The company focuses on a wide range of fmcg categories – both grocery and non-grocery items. Prior to 2020, the company was mainly ...

Flipkart Online Services Pvt Ltd is a leading online retailer in India, with a strong presence across multiple categories. The COVID-19 pandemic has seen an increasing number of first-time online shoppers, especially in tier 2 and tier 3 cities. To ...

With the launch of Google Express in 2013, Alphabet Inc – the company that brought the world the Google search engine – appeared poised to become a competitive force in the global online marketplace landscape. Yet Alphabet’s marketplace strategy ...

Restrictions on movement, changing consumer preferences and the heightened focus on safety triggered by the COVID-19 pandemic are anticipated to alter the future of consumer mobility, urban planning and construction. The surge in homeworking, reduced...

With sales declining across the department stores channel, Nordstrom has sought to counter this trend by steadily expanding its omnichannel offerings. Initiatives including personalised loyalty rewards, integrated shopping experiences and hyperlocal ...

Technological advances are creating unprecedented change across consumer-facing industries. The Digital Consumer Survey, fielded in March and April, offers insight into the pace and depth of this evolution, tracking consumer behaviour, attitudes, ...

Amazon.com, with its business model based on low prices, wide-ranging merchandise, convenience, customer satisfaction, quality recommendations and delivery efficiency, hits a number of high demand features in the modern retail climate. Distinct ...

Zalando SE is one of the largest European e-commerce specialised retailers focused in the fashion industry. In recent years, the company has also been expanding its physical stores network. Diversification into beauty, home and consumer electronics ...

Retailers constantly experiment with new concepts and formats. Though some of these experiments fail, others help lay the groundwork for the future of the industry. For this reason, Euromonitor International profiles the most innovative new concepts ...

Rakuten Inc has become one of the most recognised e-commerce companies in all of Japan. With its online marketplace, Rakuten Ichiba, and reward programme Rakuten Super Points, the company has attracted a large number of loyal customers. With an ...

Kroger is the leading operator in the US supermarkets channel. It has rapidly expanded its omnichannel capabilities to help stave off mounting competition from Amazon and Walmart, and secured strategic partnerships with tech companies to build its ...

With an extensive network of mass merchandiser and hypermarket outlets, Target is one of the most prominent “big box” retailers in the US. The company has found success by embracing the mantra of “cheap chic”, offering a vast selection of fashionable...

The Home Depot Inc is the leading home and garden specialist retailer in North America, in terms of value sales, by a significant margin. It has been able to attain this leadership position, in part, by being at the forefront of omnichannel ...

Suning is one of the leading omnichannel retailers in China, with a focus on consumer electronics and consumer appliances. It had over 2,100 electronics and appliances specialist stores in 2019 and saw robust growth in e-commerce. Suning has been ...

eBay Inc is a publicly owned multinational company which operates www.ebay.com, a marketplace, and StubHub, an online ticket platform in the US. The company’s main product is its third party marketplace, which processes person-to-person transactions....

Ocado leverages its own successful online grocery business in the UK to sell solutions to other global grocery retailers to help grow their operations. The company entered a joint venture with Marks & Spencer in 2019, and is preparing to launch the ...

Dixons Carphone Plc is currently undergoing a business transformation to become a fully-fledged omnichannel retailer, with an added focus on m-commerce, customer service and a seamless shopping experience between its physical and digital retail ...

The France based grocery retailer has historically been associated with high volume retail through its hypermarkets. However Auchan is seeking to transition itself into more personalised retailing in by developing “phygital” channels. Key ...

Hudson’s Bay Company (HBC) operates department stores and e-commerce sites in North America and, previously, Western Europe. The company has a presence in the off-price, luxury and premium price tiers. It is focused on improving profitability, ...

J Sainsbury Plc operates in a variety of sectors, with grocery retailing being the core. With the acquisition of Home Retail Group in 2016, the company expanded its general merchandise business. Currently, the company is focusing on providing high ...