Non-Store Retailing

Amazon.com, with its business model based on low prices, wide-ranging merchandise, convenience, customer satisfaction, quality recommendations and delivery efficiency, hits a number of high demand features in the modern retail climate. Distinct ...

Zalando SE is one of the largest European e-commerce specialised retailers focused in the fashion industry. In recent years, the company has also been expanding its physical stores network. Diversification into beauty, home and consumer electronics ...

Retailers constantly experiment with new concepts and formats. Though some of these experiments fail, others help lay the groundwork for the future of the industry. For this reason, Euromonitor International profiles the most innovative new concepts ...

Rakuten Inc has become one of the most recognised e-commerce companies in all of Japan. With its online marketplace, Rakuten Ichiba, and reward programme Rakuten Super Points, the company has attracted a large number of loyal customers. With an ...

Kroger is the leading operator in the US supermarkets channel. It has rapidly expanded its omnichannel capabilities to help stave off mounting competition from Amazon and Walmart, and secured strategic partnerships with tech companies to build its ...

With an extensive network of mass merchandiser and hypermarket outlets, Target is one of the most prominent “big box” retailers in the US. The company has found success by embracing the mantra of “cheap chic”, offering a vast selection of fashionable...

The Home Depot Inc is the leading home and garden specialist retailer in North America, in terms of value sales, by a significant margin. It has been able to attain this leadership position, in part, by being at the forefront of omnichannel ...

Suning is one of the leading omnichannel retailers in China, with a focus on consumer electronics and consumer appliances. It had over 2,100 electronics and appliances specialist stores in 2019 and saw robust growth in e-commerce. Suning has been ...

eBay Inc is a publicly owned multinational company which operates www.ebay.com, a marketplace, and StubHub, an online ticket platform in the US. The company’s main product is its third party marketplace, which processes person-to-person transactions....

Ocado leverages its own successful online grocery business in the UK to sell solutions to other global grocery retailers to help grow their operations. The company entered a joint venture with Marks & Spencer in 2019, and is preparing to launch the ...

Dixons Carphone Plc is currently undergoing a business transformation to become a fully-fledged omnichannel retailer, with an added focus on m-commerce, customer service and a seamless shopping experience between its physical and digital retail ...

The France based grocery retailer has historically been associated with high volume retail through its hypermarkets. However Auchan is seeking to transition itself into more personalised retailing in by developing “phygital” channels. Key ...

Hudson’s Bay Company (HBC) operates department stores and e-commerce sites in North America and, previously, Western Europe. The company has a presence in the off-price, luxury and premium price tiers. It is focused on improving profitability, ...

J Sainsbury Plc operates in a variety of sectors, with grocery retailing being the core. With the acquisition of Home Retail Group in 2016, the company expanded its general merchandise business. Currently, the company is focusing on providing high ...

JD.com is one of the leading e-commerce platforms in China, focusing on consumer electronics and consumer appliances. It has built its reputation on its efficient in-house logistic system. JD.com has been gradually expanding its product portfolio to ...

H&M Hennes & Mauritz AB (H&M) remains a global giant. The change in emphasis to online and the efforts to cut markdowns has curtailed its store opening programme in 2019. After a difficult three years, the giant is showing signs of going in the right...

Flipkart Online Services Pvt Ltd is a leading internet retailer in the country. Amid increasing competition and recent changes to the FDI policy, Flipkart is increasing its focus on new categories to sustain its growth. After it got acquired by ...

Although Walmart remained the largest retailer in the world by value sales in 2018, intensifying competition from e-commerce giants such as Amazon and Alibaba means that its reign at the top appears less secure now than at any time in the recent ...

Coupang is one of the fastest growing online retailing companies in South Korea. It has invested aggressively in the development of new features, including foodservice delivery and 24 hour delivery. Coupang is also expanding its food and drink ...

As one of the industry leaders in internet retailing in China, JD.com has built its reputation on its in-house logistics system. To strengthen its position further, it has opened its platform to third party merchants, introduced the new platform ...