Retailing

Consumers are facing increased pressure from rising prices as global inflation reaches 7% in 2023. The impact of higher costs of living is felt from top earners in developed markets to struggling households in emerging and developing countries.…

In the upcoming years, consumers and businesses face an array of challenges, with rising income inequality being among the key ones. Nevertheless, addressing the income inequality through catering to the Bottom of the Pyramid and the Middle Class…

Technological advances in 2024 will continue to reshape consumer behaviour. This annual report explores the top five digital shopper trends that will redefine commerce the most in the year ahead. Some of the trends included in this report’s edition…

Following two consecutive years of double-digit value growth, apparel and footwear specialists in Australia had to navigate a complex landscape in 2023. The year was marked by a series of challenges, most notably the cost-of-living crisis stemming…

In 2023, appliances and electronics specialists in Australia continued to record a positive performance, with offline shopping making a complete recovery from the pandemic's impact. The renewed focus for many players in the channel was on creating…

In early May 2023, the local operator of 7-Eleven (7-Eleven Stores Pty Ltd), the leading brand of convenience retailers in Australia, released a statement saying that the chain will be up for sale, including over 700 outlets across the country. The…

Compared to the double-digit growth experienced the previous year, direct selling in Australia recorded a more subdued performance in 2023, facing greater competition from e-commerce, with local consumers continuing to be attracted to the many…

Discounters in Australia continued to perform well in 2023, as inflation in the country reached as high as 7-8% for groceries and the lack of wage increases left local consumers struggling to pay for essentials. This scenario encouraged an increasing…

Value sales via department stores in Australia notably slowed in 2023 compared to the previous year’s double-digit growth, ensuring they remained below pre-pandemic levels as the rising cost of living impacted consumers’ disposable incomes.…

Pharmacies in Australia maintained their position as the primary source of health products for local consumers in 2023. This position is despite supermarkets such as Coles and Woolworths expanding their product ranges to include medication. However,…