Retailing

The coronavirus (COVID-19) pandemic has triggered the most severe global recession since World War II. In Q4 2020, the end of the pandemic started as countries began administering effective vaccines among the population; however, vaccine distribution…

Pharmacies in Australia maintained their position as the primary source of health products for local consumers in 2023. This position is despite supermarkets such as Coles and Woolworths expanding their product ranges to include medication. However,…

Health and beauty specialists in New Zealand continued to post strong growth in unit prices in an inflationary climate in 2023, which spurred fast retail current value sales growth. However, this was somewhat offset by reductions in consumers’…

Following several years of fluctuating performances, home products specialists in Australia recorded low, but positive, current value growth in 2023. Supply chains and logistics were thrown into chaos during the pandemic, creating a number of…

Home products specialists in New Zealand recorded moderate retail current value growth due to high inflationary pressure on prices in 2023. Moreover, in real terms the category posted a decline. During the COVID-19 pandemic, closed borders and a…

Spending among local consumers was significant throughout 2022 following the easing of pandemic-related lockdowns, resulting in greater footfall in stores, particularly benefiting hypermarkets in Australia. However, the cost-of-living crisis had a…

Similar to other retail channels, hypermarkets has been experiencing rising costs associated with inflation and high shipping costs. However, retailers have been strategic in passing costs on to consumers, and have continued to offer low prices for…

Despite an overall slowdown in sales growth by e-commerce in Australia in 2023, especially by specialists, direct-to-consumer (DTC) models have gained popularity in the fashion industry as players sought to optimise their channel strategies and…

In 2023, retail e-commerce in New Zealand was affected by high inflation, with shoppers continuing to adapt their behaviours to the economic conditions around them. Product price increases were held to have accounted for the largest part of current…

Retail in Australia had to navigate a complex landscape in 2023, marked by a series of challenges, most notably the cost-of-living crisis stemming from rising interest rates and increased energy bills. These factors squeezed consumers' discretionary…

The key theme in retail in New Zealand in 2023 was inflation. A major aspect in the wake of the Coronavirus (COVID-19) pandemic has been persistently high levels of inflation, impacting producers, distributors and supply chains, with no retail…

The digital revolution has been rewiring retail for years, leading to new business models, commerce ecosystems and channels for reaching and engaging consumers. The COVID-19 pandemic accelerated this transition, as e-commerce became the default…

The digital revolution has been rewiring retail for years. The COVID-19 pandemic accelerated this transition as e-commerce became the default setting for many homebound consumers. The crisis-inspired surge in e-commerce is leading to a permanent…

A culturally diverse population means that the landscape of small local grocers in Australia is rich with variety, with local shops sourcing products from around the world. This means that many small local grocers sell products which consumers…

Small local grocers in New Zealand saw faster retail current value growth in 2023, compared to 2022. However, as with other retail formats, this performance owed much to inflationary pressures exerting upward pressure on grocery unit prices. While…

Although supermarkets in Australia recorded marginally lower growth in 2023 compared to 2022, it was still a solid performance by the channel. The elevated inflation rates and cost-of-living expenses resulted in high prices for basic essentials and…

Supermarkets in New Zealand continued to register strong retail current value growth in 2023, which was faster than the 2022 increase. However, this was informed by inflationary pressures driving up unit prices of grocery products. While fuel costs…

As consumers prepare fewer meals overall, while demanding more assistance for the ones they do, spending and brand equity will accrue to those companies providing fresh prepared meals on demand, from delivery aggregators to retailers, restaurant…

Stores continue to invest in systems that make buying easier, more convenient, frictionless, while e-commerce players are expanding their shopping capabilities, helping consumers to find better, more targeted products. In the process, these two…

Restrictions on movement, changing consumer preferences and the heightened focus on safety triggered by the COVID-19 pandemic are anticipated to alter the future of consumer mobility, urban planning and construction. The surge in homeworking, reduced…