Retailing

In 2023, consumer footfall in terms of shopping and commuting returned to near pre-pandemic levels, providing a further boost for vending in Australia. Local consumers are now regularly commuting for work and school purposes once again. Although…

Although supermarkets in Australia recorded marginally lower growth in 2023 compared to 2022, it was still a solid performance by the channel. The elevated inflation rates and cost-of-living expenses resulted in high prices for basic essentials and…

A culturally diverse population means that the landscape of small local grocers in Australia is rich with variety, with local shops sourcing products from around the world. This means that many small local grocers sell products which consumers…

Retail in Australia had to navigate a complex landscape in 2023, marked by a series of challenges, most notably the cost-of-living crisis stemming from rising interest rates and increased energy bills. These factors squeezed consumers' discretionary…

Despite an overall slowdown in sales growth by e-commerce in Australia in 2023, especially by specialists, direct-to-consumer (DTC) models have gained popularity in the fashion industry as players sought to optimise their channel strategies and…

Spending among local consumers was significant throughout 2022 following the easing of pandemic-related lockdowns, resulting in greater footfall in stores, particularly benefiting hypermarkets in Australia. However, the cost-of-living crisis had a…

Following several years of fluctuating performances, home products specialists in Australia recorded low, but positive, current value growth in 2023. Supply chains and logistics were thrown into chaos during the pandemic, creating a number of…

Pharmacies in Australia maintained their position as the primary source of health products for local consumers in 2023. This position is despite supermarkets such as Coles and Woolworths expanding their product ranges to include medication. However,…

Value sales via department stores in Australia notably slowed in 2023 compared to the previous year’s double-digit growth, ensuring they remained below pre-pandemic levels as the rising cost of living impacted consumers’ disposable incomes.…

Discounters in Australia continued to perform well in 2023, as inflation in the country reached as high as 7-8% for groceries and the lack of wage increases left local consumers struggling to pay for essentials. This scenario encouraged an increasing…

Compared to the double-digit growth experienced the previous year, direct selling in Australia recorded a more subdued performance in 2023, facing greater competition from e-commerce, with local consumers continuing to be attracted to the many…

In early May 2023, the local operator of 7-Eleven (7-Eleven Stores Pty Ltd), the leading brand of convenience retailers in Australia, released a statement saying that the chain will be up for sale, including over 700 outlets across the country. The…

In 2023, appliances and electronics specialists in Australia continued to record a positive performance, with offline shopping making a complete recovery from the pandemic's impact. The renewed focus for many players in the channel was on creating…

Following two consecutive years of double-digit value growth, apparel and footwear specialists in Australia had to navigate a complex landscape in 2023. The year was marked by a series of challenges, most notably the cost-of-living crisis stemming…

This report examines e-commerce usage and revenue share from e-commerce in different industries and countries. The e-commerce index helps to better understand which industries are leading and identify key success factors. The briefing also analysis…

The report will explore the key themes transforming consumer behaviour in Asia Pacific in the world beyond the pandemic, namely Digital Living, Rethink Wellness, Sustainable Living, Make My Life Easier and Search for Experiences, and the strategies…

Restrictions on movement, changing consumer preferences and the heightened focus on safety triggered by the COVID-19 pandemic are anticipated to alter the future of consumer mobility, urban planning and construction. The surge in homeworking, reduced…

Technological advances are creating unprecedented change across consumer-facing industries. The Digital Consumer Survey, fielded in March and April, offers insight into the pace and depth of this evolution, tracking consumer behaviour, attitudes,…