Retailing in Chile

February 2022
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Overview:

Understand the latest market trends and future growth opportunities for the Retailing industry in Chile with research from Euromonitor International's team of in-country analysts – experts by industry and geographic specialisation.

Key trends are clearly and succinctly summarised alongside the most current research data available. Understand and assess competitive threats and plan corporate strategy with our qualitative analysis, insight and confident growth projections.

Data and analysis in this report provides further detailed coverage dedicated to the following key categories, where applicable:

  • Convenience Stores
  • Discounters
  • Hypermarkets
  • Supermarkets
  • Traditional Grocery Retailers
  • Apparel and Footwear Specialist Retailers
  • Electronics and Appliance Specialist Retailers
  • Health and Beauty Specialist Retailers
  • Home and Garden Specialist Retailers
  • Department Stores
  • Variety Stores
  • Warehouse Clubs
  • Direct Selling
  • Homeshopping
  • Vending

If you're in the Retailing industry in Chile, our research will help you to make informed, intelligent decisions; to recognise and profit from opportunity, or to offer resilience amidst market uncertainty.

The Retailing in Chile report includes:

  • Analysis of key supply-side and demand trends
  • Detailed segmentation of international and local products
  • Historic volume and value sizes, company and brand market shares
  • Five year forecasts of market trends and market growth
  • Robust and transparent research methodology, conducted in-country

This report answers:

  • What is the market size of Retailing in Chile?
  • Which are the leading retailers in Retailing in Chile?
  • How are products distributed in Retailing in Chile?
  • How is the rise of e-commerce and the expansion of modern grocery retail impacting traditional retail?
  • How significant are discounters and private label in Chile?
  • How has the impact of COVID-19 and national lockdown impacted consumer demand?
  • Which formats have benefited the most from stockpiling and enforced home seclusion?
  • How will the wider economic impact of COVID-19 shape the retail landscape in the future?
  • Where is future growth expected to be most dynamic?

Retailing in Chile

Retailing in 2021: The big picture
E-commerce remains strong contender for transaction finalisation and omnichannel strategies
Innovation a key element in the relationship between retailers and consumers
What next for retailing?
Informal retailing
Opening hours
Summary 1 Standard Opening Hours by Channel Type 2021
Physical retail landscape
Cash and carry
Seasonality
Christmas and New Year
Back to School
Independence Day
Payments
Delivery and collection
Emerging business models
Table 1 Sales in Retailing by Store-based vs Non-Store: Value 2016-2021
Table 2 Sales in Retailing by Store-based vs Non-Store: % Value Growth 2016-2021
Table 3 Sales in Store-based Retailing by Channel: Value 2016-2021
Table 4 Sales in Store-based Retailing by Channel: % Value Growth 2016-2021
Table 5 Store-based Retailing Outlets by Channel: Units 2016-2021
Table 6 Store-based Retailing Outlets by Channel: % Unit Growth 2016-2021
Table 7 Sales in Non-Store Retailing by Channel: Value 2016-2021
Table 8 Sales in Non-Store Retailing by Channel: % Value Growth 2016-2021
Table 9 Grocery Retailers: Value Sales, Outlets and Selling Space 2016-2021
Table 10 Grocery Retailers: Value Sales, Outlets and Selling Space: % Growth 2016-2021
Table 11 Sales in Grocery Retailers by Channel: Value 2016-2021
Table 12 Sales in Grocery Retailers by Channel: % Value Growth 2016-2021
Table 13 Grocery Retailers Outlets by Channel: Units 2016-2021
Table 14 Grocery Retailers Outlets by Channel: % Unit Growth 2016-2021
Table 15 Non-Grocery Specialists: Value Sales, Outlets and Selling Space 2016-2021
Table 16 Non-Grocery Specialists: Value Sales, Outlets and Selling Space: % Growth 2016-2021
Table 17 Sales in Non-Grocery Specialists by Channel: Value 2016-2021
Table 18 Sales in Non-Grocery Specialists by Channel: % Value Growth 2016-2021
Table 19 Non-Grocery Specialists Outlets by Channel: Units 2016-2021
Table 20 Non-Grocery Specialists Outlets by Channel: % Unit Growth 2016-2021
Table 21 Mixed Retailers: Value Sales, Outlets and Selling Space 2016-2021
Table 22 Mixed Retailers: Value Sales, Outlets and Selling Space: % Growth 2016-2021
Table 23 Sales in Mixed Retailers by Channel: Value 2016-2021
Table 24 Sales in Mixed Retailers by Channel: % Value Growth 2016-2021
Table 25 Mixed Retailers Outlets by Channel: Units 2016-2021
Table 26 Mixed Retailers Outlets by Channel: % Unit Growth 2016-2021
Table 27 Retailing GBO Company Shares: % Value 2017-2021
Table 28 Retailing GBN Brand Shares: % Value 2018-2021
Table 29 Store-based Retailing GBO Company Shares: % Value 2017-2021
Table 30 Store-based Retailing GBN Brand Shares: % Value 2018-2021
Table 31 Store-based Retailing LBN Brand Shares: Outlets 2018-2021
Table 32 Non-Store Retailing GBO Company Shares: % Value 2017-2021
Table 33 Non-Store Retailing GBN Brand Shares: % Value 2018-2021
Table 34 Grocery Retailers GBO Company Shares: % Value 2017-2021
Table 35 Grocery Retailers GBN Brand Shares: % Value 2018-2021
Table 36 Grocery Retailers LBN Brand Shares: Outlets 2018-2021
Table 37 Grocery Retailers LBN Brand Shares: Selling Space 2018-2021
Table 38 Non-Grocery Specialists GBO Company Shares: % Value 2017-2021
Table 39 Non-Grocery Specialists GBN Brand Shares: % Value 2018-2021
Table 40 Non-Grocery Specialists LBN Brand Shares: Outlets 2018-2021
Table 41 Non-Grocery Specialists LBN Brand Shares: Selling Space 2018-2021
Table 42 Mixed Retailers GBO Company Shares: % Value 2017-2021
Table 43 Mixed Retailers GBN Brand Shares: % Value 2018-2021
Table 44 Mixed Retailers LBN Brand Shares: Outlets 2018-2021
Table 45 Mixed Retailers LBN Brand Shares: Selling Space 2018-2021
Table 46 Forecast Sales in Retailing by Store-based vs Non-Store: Value 2021-2026
Table 47 Forecast Sales in Retailing by Store-based vs Non-Store: % Value Growth 2021-2026
Table 48 Forecast Sales in Store-based Retailing by Channel: Value 2021-2026
Table 49 Forecast Sales in Store-based Retailing by Channel: % Value Growth 2021-2026
Table 50 Forecast Store-based Retailing Outlets by Channel: Units 2021-2026
Table 51 Forecast Store-Based Retailing Outlets by Channel: % Unit Growth 2021-2026
Table 52 Forecast Sales in Non-Store Retailing by Channel: Value 2021-2026
Table 53 Forecast Sales in Non-Store Retailing by Channel: % Value Growth 2021-2026
Table 54 Grocery Retailers Forecasts: Value Sales, Outlets and Selling Space 2021-2026
Table 55 Grocery Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2021-2026
Table 56 Forecast Sales in Grocery Retailers by Channel: Value 2021-2026
Table 57 Forecast Sales in Grocery Retailers by Channel: % Value Growth 2021-2026
Table 58 Forecast Grocery Retailers Outlets by Channel: Units 2021-2026
Table 59 Forecast Grocery Retailers Outlets by Channel: % Unit Growth 2021-2026
Table 60 Non-Grocery Specialists Forecasts: Value Sales, Outlets and Selling Space 2021-2026
Table 61 Non-Grocery Specialists Forecasts: Value Sales, Outlets and Selling Space: % Growth 2021-2026
Table 62 Forecast Sales in Non-Grocery Specialists by Channel: Value 2021-2026
Table 63 Forecast Sales in Non-Grocery Specialists by Channel: % Value Growth 2021-2026
Table 64 Forecast Non-Grocery Specialists Outlets by Channel: Units 2021-2026
Table 65 Forecast Non-Grocery Specialists Outlets by Channel: % Unit Growth 2021-2026
Table 66 Mixed Retailers Forecasts: Value Sales, Outlets and Selling Space 2021-2026
Table 67 Mixed Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2021-2026
Table 68 Forecast Sales in Mixed Retailers by Channel: Value 2021-2026
Table 69 Forecast Sales in Mixed Retailers by Channel: % Value Growth 2021-2026
Table 70 Forecast Mixed Retailers Outlets by Channel: Units 2021-2026
Table 71 Forecast Mixed Retailers Outlets by Channel: % Unit Growth 2021-2026

DISCLAIMER

Summary 2 Research Sources

Convenience Stores in Chile

KEY DATA FINDINGS

Increasing competition in a phygital market
OXXO to acquire its main competitor OK Market
Forecourt retailers launch standalone convenience stores
Getting closer to consumers through mobile convenience stores
Convenience stores adapt and partner last mile aggregators
From Q-commerce to convenience store
Table 72 Convenience Stores: Value Sales, Outlets and Selling Space 2016-2021
Table 73 Convenience Stores: Value Sales, Outlets and Selling Space: % Growth 2016-2021
Table 74 Convenience Stores GBO Company Shares: % Value 2017-2021
Table 75 Convenience Stores GBN Brand Shares: % Value 2018-2021
Table 76 Convenience Stores LBN Brand Shares: Outlets 2018-2021
Table 77 Convenience Stores LBN Brand Shares: Selling Space 2018-2021
Table 78 Convenience Stores Forecasts: Value Sales, Outlets and Selling Space 2021-2026
Table 79 Convenience Stores Forecasts: Value Sales, Outlets and Selling Space: % Growth 2021-2026

Discounters in Chile

KEY DATA FINDINGS

Discounters align with price-sensitive consumers
Pandemic stalls Justo y Bueno´s transformation of the Erbi brand
Discounters partner last mile apps to quickly adapt to digital consumers
SMU pilots a soft discounter that focuses on customer experience
acuenta.cl understands target audience and provides purchasing solutions
Private label increasingly favoured by local consumers
Table 80 Discounters: Value Sales, Outlets and Selling Space 2016-2021
Table 81 Discounters: Value Sales, Outlets and Selling Space: % Growth 2016-2021
Table 82 Discounters GBO Company Shares: % Value 2017-2021
Table 83 Discounters GBN Brand Shares: % Value 2018-2021
Table 84 Discounters LBN Brand Shares: Outlets 2018-2021
Table 85 Discounters LBN Brand Shares: Selling Space 2018-2021
Table 86 Discounters Forecasts: Value Sales, Outlets and Selling Space 2021-2026
Table 87 Discounters Forecasts: Value Sales, Outlets and Selling Space: % Growth 2021-2026

Hypermarkets in Chile

KEY DATA FINDINGS

Consumers resume more frequent in-store purchases
Private label continues to expand to premium and healthy living lines
Hypermarkets identify green strategies to add value
As financial aid ends, there is uncertainty regarding consumer confidence
Hypermarkets diversify through home delivery and dark stores
Leading players compete with loyalty programmes to retain customers
Table 88 Hypermarkets: Value Sales, Outlets and Selling Space 2016-2021
Table 89 Hypermarkets: Value Sales, Outlets and Selling Space: % Growth 2016-2021
Table 90 Hypermarkets GBO Company Shares: % Value 2017-2021
Table 91 Hypermarkets GBN Brand Shares: % Value 2018-2021
Table 92 Hypermarkets LBN Brand Shares: Outlets 2018-2021
Table 93 Hypermarkets LBN Brand Shares: Selling Space 2018-2021
Table 94 Hypermarkets Forecasts: Value Sales, Outlets and Selling Space 2021-2026
Table 95 Hypermarkets Forecasts: Value Sales, Outlets and Selling Space: % Growth 2021-2026

Supermarkets in Chile

KEY DATA FINDINGS

Convenience and proximity drive growth for 2021
Supermarkets strengthen omnichannel strategies
Consumers seek new specific value products
Supermarkets follow market trends and pilot bulk buying options
Chained players seek last mile alliances to meet delivery times and coverage
Maintaining stock will be key to meeting demand
Table 96 Supermarkets: Value Sales, Outlets and Selling Space 2016-2021
Table 97 Supermarkets: Value Sales, Outlets and Selling Space: % Growth 2016-2021
Table 98 Supermarkets GBO Company Shares: % Value 2017-2021
Table 99 Supermarkets GBN Brand Shares: % Value 2018-2021
Table 100 Supermarkets LBN Brand Shares: Outlets 2018-2021
Table 101 Supermarkets LBN Brand Shares: Selling Space 2018-2021
Table 102 Supermarkets Forecasts: Value Sales, Outlets and Selling Space 2021-2026
Table 103 Supermarkets Forecasts: Value Sales, Outlets and Selling Space: % Growth 2021-2026

Traditional Grocery Retailers in Chile

KEY DATA FINDINGS

Traditional grocers resurface in residential areas
New options to digitalise the format and become more competitive
Health and sustainability drive growth for specialist traditional grocery retailers
Despite its revival, traditional format set to continue losing share due to strong competition
Companies teach traditional grocery retailers how to quickly evolve
Challenges to consider when offering delivery
Table 104 Traditional Grocery Retailers: Value Sales, Outlets and Selling Space 2016-2021
Table 105 Traditional Grocery Retailers: Value Sales, Outlets and Selling Space: % Growth 2016-2021
Table 106 Traditional Grocery Retailers Forecasts: Value Sales, Outlets and Selling Space 2021-2026
Table 107 Traditional Grocery Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2021-2026

Apparel and Footwear Specialist Retailers in Chile

KEY DATA FINDINGS

Greater access to finances allows consumer to increase spending on apparel and footwear
E-commerce continues to take centre stage in competing with specialists
Inflation increases apparel costs in Chile
Slow recovery and expected economic recession set to delay return to pre-pandemic value sales levels
E-commerce to continue to gain ground and compete with in-store shopping
In-store services and experiences to gain importance over the forecast period
Table 108 Apparel And Footwear Specialist Retailers: Value Sales, Outlets and Selling Space 2016-2021
Table 109 Apparel And Footwear Specialist Retailers: Value Sales, Outlets and Selling Space: % Growth 2016-2021
Table 110 Apparel And Footwear Specialist Retailers GBO Company Shares: % Value 2017-2021
Table 111 Apparel And Footwear Specialist Retailers GBN Brand Shares: % Value 2018-2021
Table 112 Apparel And Footwear Specialist Retailers LBN Brand Shares: Outlets 2018-2021
Table 113 Apparel And Footwear Specialist Retailers LBN Brand Shares: Selling Space 2018-2021
Table 114 Apparel And Footwear Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space 2021-2026
Table 115 Apparel And Footwear Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2021-2026

Electronics and Appliance Specialist Retailers in Chile

KEY DATA FINDINGS

2021 continues to see high demand for consumer electronics, supported by remote working and learning
E-commerce places pressure on small electronics and appliance specialist operations
Smart and small electronics continue to be amongst the most demanded products
Omnichannel positioning to support return to pre-pandemic sales levels
Promotions and push from other retailers set to remain
Sustainability expected to be a differentiator and gain consumers’ attention
Table 116 Electronics and Appliance Specialist Retailers: Value Sales, Outlets and Selling Space 2016-2021
Table 117 Electronics and Appliance Specialist Retailers: Value Sales, Outlets and Selling Space: % Growth 2016-2021
Table 118 Electronics and Appliance Specialist Retailers GBO Company Shares: % Value 2017-2021
Table 119 Electronics and Appliance Specialist Retailers GBN Brand Shares: % Value 2018-2021
Table 120 Electronics and Appliance Specialist Retailers LBN Brand Shares: Outlets 2018-2021
Table 121 Electronics and Appliance Specialist Retailers LBN Brand Shares: Selling Space 2018-2021
Table 122 Electronics and Appliance Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space 2021-2026
Table 123 Electronics and Appliance Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2021-2026

Health and Beauty Specialist Retailers in Chile

KEY DATA FINDINGS

Resumption of social gatherings supports improving sales of health and beauty specialist retailers
Drugstores and chemists show notable return to pre-pandemic levels
Optical goods stores gradually recover but still feel the delay in product renewal
E-commerce expected to continue to exert strong pressure on in-store sales
Promotions and push from other retailers set to remain
In-store services and experiences to gain in importance over the forecast period
Table 124 Health and Beauty Specialist Retailers: Value Sales, Outlets and Selling Space 2016-2021
Table 125 Health and Beauty Specialist Retailers: Value Sales, Outlets and Selling Space: % Growth 2016-2021
Table 126 Sales in Health and Beauty Specialist Retailers by Channel: Value 2016-2021
Table 127 Sales in Health and Beauty Specialist Retailers by Channel: % Value Growth 2016-2021
Table 128 Health and Beauty Specialist Retailers GBO Company Shares: % Value 2017-2021
Table 129 Health and Beauty Specialist Retailers GBN Brand Shares: % Value 2018-2021
Table 130 Health and Beauty Specialist Retailers LBN Brand Shares: Outlets 2018-2021
Table 131 Health and Beauty Specialist Retailers LBN Brand Shares: Selling Space 2018-2021
Table 132 Health and Beauty Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space 2021-2026
Table 133 Health and Beauty Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2021-2026
Table 134 Forecast Sales in Health and Beauty Specialist Retailers by Channel: Value 2021-2026
Table 135 Forecast Sales in Health and Beauty Specialist Retailers by Channel: % Value Growth 2021-2026

Home and Garden Specialist Retailers in Chile

KEY DATA FINDINGS

Pension fund withdrawals continue to be spent on homewares and repairs
Inflation and availability affect prices and stock
Last mile delivery platforms lead to greater shift towards e-commerce, especially for big-ticket items
Wider product offer continues to gain in popularity, with many outlets set to become one-stop shopping locations
Omnichannel the way forward for most retailers
IKEA set to bring renewed competition to the channel
Table 136 Home and Garden Specialist Retailers: Value Sales, Outlets and Selling Space 2016-2021
Table 137 Home and Garden Specialist Retailers: Value Sales, Outlets and Selling Space: % Growth 2016-2021
Table 138 Sales in Home and Garden Specialist Retailers by Channel: Value 2016-2021
Table 139 Sales in Home and Garden Specialist Retailers by Channel: % Value Growth 2016-2021
Table 140 Home and Garden Specialist Retailers GBO Company Shares: % Value 2017-2021
Table 141 Home and Garden Specialist Retailers GBN Brand Shares: % Value 2018-2021
Table 142 Home and Garden Specialist Retailers LBN Brand Shares: Outlets 2018-2021
Table 143 Home and Garden Specialist Retailers LBN Brand Shares: Selling Space 2018-2021
Table 144 Home and Garden Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space 2021-2026
Table 145 Home and Garden Specialist Retailers Forecasts: Value Sales, Outlets and Selling Space: % Growth 2021-2026
Table 146 Forecast Sales in Home and Garden Specialist Retailers by Channel: Value 2021-2026
Table 147 Forecast Sales in Home and Garden Specialist Retailers by Channel: % Value Growth 2021-2026

Department Stores in Chile

KEY DATA FINDINGS

Omnichannel the way forward as department stores start to recover
Players look to reformulate physical stores to attract consumers
Inflation and availability impact prices and stock
Loyalty programmes garner greater interest and help increase value/price ratio
Department stores not expected to experience major changes over forecast period in terms of brands
Online marketplace strategy set to continue over the forecast period
Table 148 Department Stores: Value Sales, Outlets and Selling Space 2016-2021
Table 149 Department Stores: Value Sales, Outlets and Selling Space: % Growth 2016-2021
Table 150 Department Stores GBO Company Shares: % Value 2017-2021
Table 151 Department Stores GBN Brand Shares: % Value 2018-2021
Table 152 Department Stores LBN Brand Shares: Outlets 2018-2021
Table 153 Department Stores LBN Brand Shares: Selling Space 2018-2021
Table 154 Department Stores Forecasts: Value Sales, Outlets and Selling Space 2021-2026
Table 155 Department Stores Forecasts: Value Sales, Outlets and Selling Space: % Growth 2021-2026

Variety Stores in Chile

Warehouse Clubs in Chile

Direct Selling in Chile

KEY DATA FINDINGS

E-commerce remains important tool for beauty and personal care brands, even with the return to in-person selling
Consumer health direct selling posts positive performance, leveraging on sales consultants and new product lines
Notable brands such as Mary Kay yet to launch operations in Chile in 2021
Consultant numbers should continue to increase over the forecast period
Personal recommendations and relationships set to grow in other channels, competing with direct selling format
Omnichannel strategy is key for further channel development
Table 156 Direct Selling by Category: Value 2016-2021
Table 157 Direct Selling by Category: % Value Growth 2016-2021
Table 158 Direct Selling GBO Company Shares: % Value 2017-2021
Table 159 Direct Selling GBN Brand Shares: % Value 2018-2021
Table 160 Direct Selling Forecasts by Category: Value 2021-2026
Table 161 Direct Selling Forecasts by Category: % Value Growth 2021-2026

Homeshopping in Chile

KEY DATA FINDINGS

Slowdown for homeshopping following upturn during 2020 closures
A3D retains leadership of consolidated competitive landscape in 2021
Homeshopping set to maintain a place as part of retailers’ omnichannel strategies
Lack of innovation and rise of social commerce to continue to impact homeshopping
Table 162 Homeshopping by Category: Value 2016-2021
Table 163 Homeshopping by Category: % Value Growth 2016-2021
Table 164 Homeshopping GBO Company Shares: % Value 2017-2021
Table 165 Homeshopping GBN Brand Shares: % Value 2018-2021
Table 166 Homeshopping Forecasts by Category: Value 2021-2026
Table 167 Homeshopping Forecasts by Category: % Value Growth 2021-2026

Vending in Chile

KEY DATA FINDINGS

Vaccination rates and increase in footfall support positive 2021 performance
Players pivot towards omnichannel strategy
Location and competition with grocery retailers and last mile players a new focus
Innovation and experiential shopping important elements to include vending
Table 168 Vending by Category: Value 2016-2021
Table 169 Vending by Category: % Value Growth 2016-2021
Table 170 Vending GBO Company Shares: % Value 2017-2021
Table 171 Vending GBN Brand Shares: % Value 2018-2021
Table 172 Vending Forecasts by Category: Value 2021-2026
Table 173 Vending Forecasts by Category: % Value Growth 2021-2026

E-Commerce (Goods) in Chile

KEY DATA FINDINGS

E-commerce remains a strong contender for transaction finalisation
Food and drink e-commerce remains popular with local consumers
Returns and exchanges are easier to complete in 2021
Growth predicted to continue stabilising over the forecast period
Informal online selling remains a relevant and growing issue
Online marketplaces will continue to expand product ranges
Table 174 E-Commerce (Goods) by Channel and Category: Value 2016-2021
Table 175 E-Commerce (Goods) by Channel and Category: % Value Growth 2016-2021
Table 176 E-Commerce (Goods) GBO Company Shares: % Value 2017-2021
Table 177 E-Commerce (Goods) GBN Brand Shares: % Value 2018-2021
Table 178 Forecast E-Commerce (Goods) by Channel and Category: Value 2021-2026
Table 179 Forecast E-Commerce (Goods) by Channel and Category: % Value Growth 2021-2026

Mobile E-Commerce (Goods) in Chile

KEY DATA FINDINGS

Mobile e-commerce remains an important shopping channel for consumers
Special promotions drive app use, while mobile functionality is increasingly embedded in e-commerce operations
Last mile players continue to be high mobile users
Growing use of mobile devices set to sustain strong value growth for mobile e-commerce
Investments in functionality and marketing to strengthen the development of the channel
Table 180 Mobile E-Commerce (Goods): Value 2016-2021
Table 181 Mobile E-Commerce (Goods): % Value Growth 2016-2021
Table 182 Mobile E-Commerce (Goods) Forecasts: Value 2021-2026
Table 183 Mobile E-Commerce (Goods) Forecasts: % Value Growth 2021-2026

Food and Drink E-Commerce in Chile

KEY DATA FINDINGS

Food and drink e-commerce continues to gain ground even after return to in-person shopping
Share of online food and drink via discounters and forecourt retailers grows
Independent small grocers feel the brunt of shift towards e-commerce
Grocery retailers enter into strategic partnerships to develop an omnichannel presence
Innovative experiences and products key to differentiation
Table 184 Food and Drink E-Commerce: Value 2016-2021
Table 185 Food and Drink E-Commerce: % Value Growth 2016-2021
Table 186 Food and Drink E-Commerce Forecasts: Value 2021-2026
Table 187 Food and Drink E-Commerce Forecasts: % Value Growth 2021-2026
The following categories and subcategories are included:

Retailing

      • Apparel and Footwear Direct Selling
      • Beauty and Personal Care Direct Selling
      • Consumer Electronics Direct Selling
      • Consumer Health Direct Selling
      • Consumer Appliances Direct Selling
      • Food and Drink Direct Selling
      • Home Care Direct Selling
      • Home Improvement and Gardening Direct Selling
      • Homewares and Home Furnishings Direct Selling
      • Media Products Direct Selling
      • Personal Accessories and Eyewear Direct Selling
      • Pet Care Direct Selling
      • Traditional Toys and Games Direct Selling
      • Video Games Hardware Direct Selling
      • Other Direct Selling
      • Apparel and Footwear Homeshopping
      • Beauty and Personal Care Homeshopping
      • Consumer Appliances Homeshopping
      • Consumer Electronics Homeshopping
      • Consumer Health Homeshopping
      • Food and Drink Homeshopping
      • Home Care Homeshopping
      • Home Improvement and Gardening Homeshopping
      • Homewares and Home Furnishings Homeshopping
      • Media Products Homeshopping
      • Personal Accessories and Eyewear Homeshopping
      • Pet Care Homeshopping
      • Traditional Toys and Games Homeshopping
      • Video Games Hardware Homeshopping
      • Other Homeshopping
      • Packaged Drinks Vending
      • Snacks Vending
      • Dairy Products and Alternatives Vending
      • Cooking Ingredients and Meals Vending
      • Staple Foods Vending
      • Personal Hygiene Vending
      • Tobacco Vending
      • Hot Drinks Vending
      • Traditional Toys and Games Vending
      • Other Products Vending
      • Mobile E-Commerce (Goods)
        • Foreign E-Commerce (Goods)
        • Domestic E-Commerce (Goods)
        • Apparel and Footwear E-Commerce
        • Beauty and Personal Care E-Commerce
        • Consumer Appliances E-Commerce
        • Consumer Electronics E-Commerce
        • Consumer Health E-Commerce
        • Food and Drink E-Commerce
        • Home Care E-Commerce
        • Home Improvement and Gardening E-Commerce
        • Homewares and Home Furnishings E-Commerce
        • Media Products E-Commerce
        • Personal Accessories and Eyewear E-Commerce
        • Pet Care E-Commerce
        • Traditional Toys and Games E-Commerce
        • Video Games Hardware E-Commerce
        • Other E-Commerce

Retailing

Sales of new and used goods to the general public for personal or household consumption. Excludes specialist retailers of motor vehicles, motorcycles, vehicle parts, fuel. Also excludes foodservice, rental and hire and wholesale industries (Cash and Carry). Sales value excluding or including VAT/Sales Tax. Retailing is the aggregation of Store-based retailing and Non-store retailing. Retailing excludes the informal retail sector. Informal retailing is retail trade which is not declared to the tax authorities. Informal retailing encompasses (a) sales generated by unregistered and unlicensed retailers, ie retailers operating illegally, and (b) any proportion of sales generated by a registered and licensed retailer which is not declared to the tax authorities. Unregistered and unlicensed retailers operate predominantly (although not exclusively) as street hawkers or operate open market stalls, as these channels are harder for the authorities to monitor than permanent outlets. Activities in the illegal market, which is usually understood to refer to trade in illegal, counterfeit or stolen merchandise, are included within our definition of informal retailing. Activities in the “grey market”, which is usually understood to refer to trade in legal merchandise that is sold through unauthorized channels – for example cigarettes bought legally in another country, legally imported, but sold at lower prices than in authorized channels – will be included as informal retailing if no tax is paid on sale by the retailer. However if the retailer pays tax – for example on cigarettes bought legally in another country but sold at a lower price than standard – the sale is included within formal retailing. In relation to click and collect purchases (i.e. where purchases are made over the internet but picked up at store) where the sales data is attributed depends on where the payment is made: If payment is made in store, then the sale is included in store-based sales. If payment is made over the internet, then the sale is included in internet retailing.

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This report originates from Passport, our Retailing research and analysis database.

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