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Consumer Foodservice in India
March 2022
Consumer foodservice in 2021: The big picture
COVID-19 emerged as a major disruptor to consumer foodservice in India, changing the industry as it was known. After seeing a steep decline in 2020, 2021 showed healthy signs of growth.
2021 key trends
In 2021, the consumer foodservice industry constantly innovated to try and manage the many challenges the pandemic brought about – supply chain disruptions, manpower scarcity, food delivery, and drawing customers into restaurants. The average operating hours after the second wave of COVID-19 were significantly shorter than pre-COVID-19 levels.
Competitive landscape
After a large number of outlet closures in 2020, major chained operators took this as an opportunity to capture more share and expand their presence in India. For example, Starbucks and KFC increased their outlet numbers significantly, and even newer chains expanded into tier 2 and 3 markets, for instance Burger Singh increased its outlet numbers by nearly half.
Independent foodservice developments
Independent foodservice growth was negatively impacted by a variety of factors – low capital, manpower problems, brand awareness and inflation. With rising inflation, businesses were forced to increase their prices, thus negatively impacting demand.
What next for consumer foodservice?
With changes in consumer behaviour accelerated by the pandemic, consumer foodservice businesses are increasingly shifting to contactless payment and delivery options. There are a number of innovations for dine-in, such as Point of Sale (POS) devices, which make food ordering easy with a single click, table reservation through online applications, QR codes for scanning to order food and make payments, etc.
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Overview:
Understand the latest market trends and future growth opportunities for the Consumer Foodservice industry in India with research from Euromonitor International's team of in-country analysts – experts by industry and geographic specialisation.
Key trends are clearly and succinctly summarised alongside the most current research data available. Understand and assess competitive threats and plan corporate strategy with our qualitative analysis, insight and confident growth projections.
Data and analysis in this report provides further detailed coverage dedicated to the following key categories, where applicable:
Cafés/Bars
Full-Service Restaurants
Limited-Service Restaurants
Self-Service Cafeterias
Street Stalls/Kiosks
Consumer Foodservice by Location
If you're in the Consumer Foodservice industry in India, our research will help you to make informed, intelligent decisions; to recognise and profit from opportunity, or to offer resilience amidst market uncertainty.
The Consumer Foodservice in India report includes:
Analysis of key supply-side and demand trends
Detailed segmentation of international and local products
Historic volume and value sizes, company and brand market shares
Five year forecasts of market trends and market growth
Robust and transparent research methodology, conducted in-country
This report answers:
What is the market size of Consumer Foodservice in India?
Which are the leading brands in Consumer Foodservice in India?
How are multinational and local operators competing and expanding in India?
How are consumer lifestyle trends and eating habits shaping Consumer Foodservice in India?
How is the Consumer Foodservice industry adapting to a post-COVID-19 market environment? Where are the opportunities amidst the challenges?
How significant are health considerations in shaping the future of Consumer Foodservice in India? Which of these trends hold the greatest potential demand?
Where is future growth expected to be most dynamic?
Consumer Foodservice in India
EXECUTIVE SUMMARY
Consumer foodservice in 2021: The big picture
2021 key trends
Competitive landscape
Independent foodservice developments
What next for consumer foodservice?
MARKET DATA
Table 1 Units, Transactions and Value Sales in Consumer Foodservice 2016-2021Table 2 Units, Transactions and Value Sales in Consumer Foodservice: % Growth 2016-2021Table 3 Consumer Foodservice by Independent vs Chained by Type: Units/Outlets 2021Table 4 Consumer Foodservice by Independent vs Chained: % Foodservice Value 2016-2021Table 5 Sales in Consumer Foodservice by Eat-In vs Delivery and To-Go: % Foodservice Value 2016-2021Table 6 Sales in Consumer Foodservice by Food vs Drink Split: % Foodservice Value 2016-2021Table 7 Sales in Consumer Foodservice by Food vs Drink Split by Type: % Foodservice Value 2021Table 8 Sales in Consumer Foodservice by Online/Offline Ordering: % Foodservice Value 2016-2021Table 9 Sales in Consumer Foodservice by Location: % Foodservice Value 2016-2021Table 10 GBO Company Shares in Chained Consumer Foodservice: % Foodservice Value 2017-2021Table 11 GBN Brand Shares in Chained Consumer Foodservice: % Foodservice Value 2018-2021Table 12 GBN Brand Shares in Chained Consumer Foodservice: Units/Outlets 2021Table 13 Forecast Units, Transactions and Value Sales in Consumer Foodservice 2021-2026Table 14 Forecast Units, Transactions and Value Sales in Consumer Foodservice: % Growth 2021-2026
DISCLAIMER
SOURCES
Summary 1 Research Sources
Limited-Service Restaurants in India
KEY DATA FINDINGS
2021 DEVELOPMENTS
Chained limited-service restaurants benefits from a strong presence and brand awareness
Strong recovery due to food aggregators
Chained restaurants plan swift expansion in tier 2 and 3 cities
PROSPECTS AND OPPORTUNITIES
Increasing demand expected from tier 2 and 3 cities
Higher disposable incomes set to drive demand
Menus likely to be healthier to cater to evolving customer needs
CATEGORY DATA
Table 15 Limited-Service Restaurants by Category: Units/Outlets 2016-2021Table 16 Sales in Limited-Service Restaurants by Category: Number of Transactions 2016-2021Table 17 Sales in Limited-Service Restaurants by Category: Foodservice Value 2016-2021Table 18 Limited-Service Restaurants by Category: % Units/Outlets Growth 2016-2021Table 19 Sales in Limited-Service Restaurants by Category: % Transaction Growth 2016-2021Table 20 Sales in Limited-Service Restaurants by Category: % Foodservice Value Growth 2016-2021Table 21 GBO Company Shares in Chained Limited-Service Restaurants: % Foodservice Value 2017-2021Table 22 GBN Brand Shares in Chained Limited-Service Restaurants: % Foodservice Value 2018-2021Table 23 Forecast Limited-Service Restaurants by Category: Units/Outlets 2021-2026Table 24 Forecast Sales in Limited-Service Restaurants by Category: Number of Transactions 2021-2026Table 25 Forecast Sales in Limited-Service Restaurants by Category: Foodservice Value 2021-2026Table 26 Forecast Limited-Service Restaurants by Category: % Units/Outlets Growth 2021-2026Table 27 Forecast Sales in Limited-Service Restaurants by Category: % Transaction Growth 2021-2026Table 28 Forecast Sales in Limited-Service Restaurants by Category: % Foodservice Value Growth 2021-2026
Cafés/Bars in India
KEY DATA FINDINGS
2021 DEVELOPMENTS
Second wave of pandemic restricts recovery
Reverse migration impacts businesses
Businesses suffer due to high operating costs
PROSPECTS AND OPPORTUNITIES
Improving consumer confidence and disposable incomes to boost sales
Free movement to increase footfall in cafés and pubs
Increase in the number of players to drive sales growth
CATEGORY DATA
Table 29 Cafés/Bars by Category: Units/Outlets 2016-2021Table 30 Sales in Cafés/Bars by Category: Number of Transactions 2016-2021Table 31 Sales in Cafés/Bars by Category: Foodservice Value 2016-2021Table 32 Cafés/Bars by Category: % Units/Outlets Growth 2016-2021Table 33 Sales in Cafés/Bars by Category: % Transaction Growth 2016-2021Table 34 Sales in Cafés/Bars by Category: % Foodservice Value Growth 2016-2021Table 35 GBO Company Shares in Chained Cafés/Bars: % Foodservice Value 2017-2021Table 36 GBN Brand Shares in Chained Cafés/Bars: % Foodservice Value 2018-2021Table 37 Forecast Cafés/Bars by Category: Units/Outlets 2021-2026Table 38 Forecast Sales in Cafés/Bars by Category: Number of Transactions 2021-2026Table 39 Forecast Sales in Cafés/Bars by Category: Foodservice Value 2021-2026Table 40 Forecast Cafés/Bars by Category: % Units/Outlets Growth 2021-2026Table 41 Forecast Sales in Cafés/Bars by Category: % Transaction Growth 2021-2026Table 42 Forecast Sales in Cafés/Bars by Category: % Foodservice Value Growth 2021-2026
Self-Service Cafeterias in India
KEY DATA FINDINGS
2021 DEVELOPMENTS
Pandemic keeps consumers indoors, limiting the rebound
Format restricts online sales and delivery, and therefore growth
PROSPECTS AND OPPORTUNITIES
Evolving work scenarios will help recover losses
Meal cards to drive sales
CATEGORY DATA
Table 43 Self-Service Cafeterias: Units/Outlets 2016-2021Table 44 Sales in Self-Service Cafeterias: Number of Transactions 2016-2021Table 45 Sales in Self-Service Cafeterias: Foodservice Value 2016-2021Table 46 Sales in Self-Service Cafeterias: % Units/Outlets Growth 2016-2021Table 47 Sales in Self-Service Cafeterias: % Transaction Growth 2016-2021Table 48 Sales in Self-Service Cafeterias: % Foodservice Value Growth 2016-2021Table 49 Forecast Self-Service Cafeterias: Units/Outlets 2021-2026Table 50 Forecast Sales in Self-Service Cafeterias: Number of Transactions 2021-2026Table 51 Forecast Sales in Self-Service Cafeterias: Foodservice Value 2021-2026Table 52 Forecast Self-Service Cafeterias: % Units/Outlets Growth 2021-2026Table 53 Forecast Sales in Self-Service Cafeterias: % Transaction Growth 2021-2026Table 54 Forecast Sales in Self-Service Cafeterias: % Foodservice Value Growth 2021-2026
Street Stalls/Kiosks in India
KEY DATA FINDINGS
2021 DEVELOPMENTS
Varied effects of the pandemic
Organised and branded kiosks expand, reaching tier 2 and 3 cities
Street stalls/kiosks expand their reach through aggregators
PROSPECTS AND OPPORTUNITIES
Increase in mobility to drive sales in the future
Online aggregators as delivery partners to benefit street stalls/kiosks
Pandemic shifts focus from unorganised to organised market
CATEGORY DATA
Table 55 Street Stalls/Kiosks: Units/Outlets 2016-2021Table 56 Sales in Street Stalls/Kiosks: Number of Transactions 2016-2021Table 57 Sales in Street Stalls/Kiosks: Foodservice Value 2016-2021Table 58 Street Stalls/Kiosks: % Units/Outlets Growth 2016-2021Table 59 Sales in Street Stalls/Kiosks: % Transaction Growth 2016-2021Table 60 Sales in Street Stalls/Kiosks: % Foodservice Value Growth 2016-2021Table 61 GBO Company Shares in Chained Street Stalls/Kiosks: % Foodservice Value 2017-2021Table 62 GBN Brand Shares in Chained Street Stalls/Kiosks: % Foodservice Value 2018-2021Table 63 Forecast Street Stalls/Kiosks: Units/Outlets 2021-2026Table 64 Forecast Sales in Street Stalls/Kiosks: Number of Transactions 2021-2026Table 65 Forecast Sales in Street Stalls/Kiosks: Foodservice Value 2021-2026Table 66 Forecast Street Stalls/Kiosks: % Units/Outlets Growth 2021-2026Table 67 Forecast Sales in Street Stalls/Kiosks: % Transaction Growth 2021-2026Table 68 Forecast Sales in Street Stalls/Kiosks: % Foodservice Value Growth 2021-2026
Consumer Foodservice By Location in India
KEY DATA FINDINGS
2021 DEVELOPMENTS
Travel and lodging foodservice outlets rebound as travel resumes
Standalone loses share to retail and leisure locations
PROSPECTS AND OPPORTUNITIES
Leisure outlets have a positive outlook as disposable incomes set to increase in the forecast period
Standalone outlets set to continue losing share to other locations
CATEGORY DATA
Table 69 Consumer Foodservice by Location: Units/Outlets 2016-2021Table 70 Sales in Consumer Foodservice by Location: Number of Transactions 2016-2021Table 71 Sales in Consumer Foodservice by Location: Foodservice Value 2016-2021Table 72 Consumer Foodservice by Location: % Units/Outlets Growth 2016-2021Table 73 Sales in Consumer Foodservice by Location: % Transaction Growth 2016-2021Table 74 Sales in Consumer Foodservice by Location: % Foodservice Value Growth 2016-2021Table 75 Consumer Foodservice through Standalone: Units/Outlets 2016-2021Table 76 Sales in Consumer Foodservice through Standalone: Number of Transactions 2016-2021Table 77 Sales in Consumer Foodservice through Standalone: Foodservice Value 2016-2021Table 78 Consumer Foodservice through Standalone: % Units/Outlets Growth 2016-2021Table 79 Sales in Consumer Foodservice through Standalone: % Transaction Growth 2016-2021Table 80 Sales in Consumer Foodservice through Standalone: % Foodservice Value Growth 2016-2021Table 81 Consumer Foodservice through Leisure: Units/Outlets 2016-2021Table 82 Sales in Consumer Foodservice through Leisure: Number of Transactions 2016-2021Table 83 Sales in Consumer Foodservice through Leisure: Foodservice Value 2016-2021Table 84 Consumer Foodservice through Leisure: % Units/Outlets Growth 2016-2021Table 85 Sales in Consumer Foodservice through Leisure: % Transaction Growth 2016-2021Table 86 Sales in Consumer Foodservice through Leisure: % Foodservice Value Growth 2016-2021Table 87 Consumer Foodservice through Retail: Units/Outlets 2016-2021Table 88 Sales in Consumer Foodservice through Retail: Number of Transactions 2016-2021Table 89 Sales in Consumer Foodservice through Retail: Foodservice Value 2016-2021Table 90 Consumer Foodservice through Retail: % Units/Outlets Growth 2016-2021Table 91 Sales in Consumer Foodservice through Retail: % Transaction Growth 2016-2021Table 92 Sales in Consumer Foodservice through Retail: % Foodservice Value Growth 2016-2021Table 93 Consumer Foodservice through Lodging: Units/Outlets 2016-2021Table 94 Sales in Consumer Foodservice through Lodging: Number of Transactions 2016-2021Table 95 Sales in Consumer Foodservice through Lodging: Foodservice Value 2016-2021Table 96 Consumer Foodservice through Lodging: % Units/Outlets Growth 2016-2021Table 97 Sales in Consumer Foodservice through Lodging: % Transaction Growth 2016-2021Table 98 Sales in Consumer Foodservice through Lodging: % Foodservice Value Growth 2016-2021Table 99 Consumer Foodservice through Travel: Units/Outlets 2016-2021Table 100 Sales in Consumer Foodservice through Travel: Number of Transactions 2016-2021Table 101 Sales in Consumer Foodservice through Travel: Foodservice Value 2016-2021Table 102 Consumer Foodservice through Travel: % Units/Outlets Growth 2016-2021Table 103 Sales in Consumer Foodservice through Travel: % Transaction Growth 2016-2021Table 104 Sales in Consumer Foodservice through Travel: % Foodservice Value Growth 2016-2021Table 105 Forecast Consumer Foodservice by Location: Units/Outlets 2021-2026Table 106 Forecast Sales in Consumer Foodservice by Location: Number of Transactions 2021-2026Table 107 Forecast Sales in Consumer Foodservice by Location: Foodservice Value 2021-2026Table 108 Forecast Consumer Foodservice by Location: % Units/Outlets Growth 2021-2026Table 109 Forecast Sales in Consumer Foodservice by Location: % Transaction Growth 2021-2026Table 110 Forecast Sales in Consumer Foodservice by Location: % Foodservice Value Growth 2021-2026Table 111 Forecast Consumer Foodservice through Standalone: Units/Outlets 2021-2026Table 112 Forecast Sales in Consumer Foodservice through Standalone: Number of Transactions 2021-2026Table 113 Forecast Sales in Consumer Foodservice through Standalone: Foodservice Value 2021-2026Table 114 Forecast Consumer Foodservice through Standalone: % Units/Outlets Growth 2021-2026Table 115 Forecast Sales in Consumer Foodservice through Standalone: % Transaction Growth 2021-2026Table 116 Forecast Sales in Consumer Foodservice through Standalone: % Foodservice Value Growth 2021-2026Table 117 Forecast Consumer Foodservice through Leisure: Units/Outlets 2021-2026Table 118 Forecast Sales in Consumer Foodservice through Leisure: Number of Transactions 2021-2026Table 119 Forecast Sales in Consumer Foodservice through Leisure: Foodservice Value 2021-2026Table 120 Forecast Consumer Foodservice through Leisure: % Units/Outlets Growth 2021-2026Table 121 Forecast Sales in Consumer Foodservice through Leisure: % Transaction Growth 2021-2026Table 122 Forecast Sales in Consumer Foodservice through Leisure: % Foodservice Value Growth 2021-2026Table 123 Forecast Consumer Foodservice through Retail: Units/Outlets 2021-2026Table 124 Forecast Sales in Consumer Foodservice through Retail: Number of Transactions 2021-2026Table 125 Forecast Sales in Consumer Foodservice through Retail: Foodservice Value 2021-2026Table 126 Forecast Consumer Foodservice through Retail: % Units/Outlets Growth 2021-2026Table 127 Forecast Sales in Consumer Foodservice through Retail: % Transaction Growth 2021-2026Table 128 Forecast Sales in Consumer Foodservice through Retail: % Foodservice Value Growth 2021-2026Table 129 Forecast Consumer Foodservice through Lodging: Units/Outlets 2021-2026Table 130 Forecast Sales in Consumer Foodservice through Lodging: Number of Transactions 2021-2026Table 131 Forecast Sales in Consumer Foodservice through Lodging: Foodservice Value 2021-2026Table 132 Forecast Consumer Foodservice through Lodging: % Units/Outlets Growth 2021-2026Table 133 Forecast Sales in Consumer Foodservice through Lodging: % Transaction Growth 2021-2026Table 134 Forecast Sales in Consumer Foodservice through Lodging: % Foodservice Value Growth 2021-2026Table 135 Forecast Consumer Foodservice through Travel: Units/Outlets 2021-2026Table 136 Forecast Sales in Consumer Foodservice through Travel: Number of Transactions 2021-2026Table 137 Forecast Sales in Consumer Foodservice through Travel: Foodservice Value 2021-2026Table 138 Forecast Consumer Foodservice through Travel: % Units/Outlets Growth 2021-2026Table 139 Forecast Sales in Consumer Foodservice through Travel: % Transaction Growth 2021-2026Table 140 Forecast Sales in Consumer Foodservice through Travel: % Foodservice Value Growth 2021-2026
Full-Service Restaurants in India
KEY DATA FINDINGS
2021 DEVELOPMENTS
Consumers hesitant to socialise as the pandemic continues
Reduced demand for experiential dining
Full-service restaurants suffer as operating costs increase
PROSPECTS AND OPPORTUNITIES
Restaurants will need to make proactive efforts to attract customers
Changing consumption trends to benefit full-service restaurants
Restaurants to benefit from post-pandemic consumer behaviour
CATEGORY DATA
Table 141 Full-Service Restaurants by Category: Units/Outlets 2016-2021Table 142 Sales in Full-Service Restaurants by Category: Number of Transactions 2016-2021Table 143 Sales in Full-Service Restaurants by Category: Foodservice Value 2016-2021Table 144 Full-Service Restaurants by Category: % Units/Outlets Growth 2016-2021Table 145 Sales in Full-Service Restaurants by Category: % Transaction Growth 2016-2021Table 146 Sales in Full-Service Restaurants by Category: % Foodservice Value Growth 2016-2021Table 147 GBO Company Shares in Chained Full-Service Restaurants: % Foodservice Value 2017-2021Table 148 GBN Brand Shares in Chained Full-Service Restaurants: % Foodservice Value 2018-2021Table 149 Forecast Full-Service Restaurants by Category: Units/Outlets 2021-2026Table 150 Forecast Sales in Full-Service Restaurants by Category: Number of Transactions 2021-2026Table 151 Forecast Sales in Full-Service Restaurants by Category: Foodservice Value 2021-2026Table 152 Forecast Full-Service Restaurants by Category: % Units/Outlets Growth 2021-2026Table 153 Forecast Sales in Full-Service Restaurants by Category: % Transaction Growth 2021-2026Table 154 Forecast Sales in Full-Service Restaurants by Category: % Foodservice Value Growth 2021-2026
The following categories and subcategories are included:
Consumer Foodservice
Chained Consumer Foodservice
Independent Consumer Foodservice
Chained Cafés/Bars
Independent Cafés/Bars
Chained Bars/Pubs
Independent Bars/Pubs
Chained Cafés
Independent Cafés
Chained Juice/Smoothie Bars
Independent Juice/Smoothie Bars
Chained Specialist Coffee and Tea Shops
Independent Specialist Coffee and Tea Shops
Chained Full-Service Restaurants
Independent Full-Service Restaurants
Chained Asian Full-Service Restaurants
Independent Asian Full-Service Restaurants
Chained European Full-Service Restaurants
Independent European Full-Service Restaurants
Chained Latin American Full-Service Restaurants
Independent Latin American Full-Service Restaurants