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Consumer Foodservice in India
February 2021
COVID-19 impact on consumer foodservice
In 2020, consumer foodservice saw an enormous current value decline, along with a slightly slower fall in transaction volumes. During the initial phase of the lockdown to prevent COVID-19 in India (April and most part of May), restaurants remained closed due to strict lockdown measures, which had a huge negative impact on consumer foodservice sales.
COVID-19 country impact
India’s lockdown came into effect from 25 March 2020. All forms of movement were restricted for consumers, apart from those classified as essential workers, including medical workers, police and grocery shop owners.
Company response
Domino’s Pizza from Jubilant Foodworks remained the leading brand in consumer foodservice in value terms in 2020. Despite seeing an actual value sales decline, it also continued to extend its value share in this year, as consumers turned to well-known brands in a time of uncertainty and concern about health.
Independent foodservice operations
Independent foodservice operators mainly rely on dine-in customers, so were more negatively affected by the lockdown and subsequent consumer caution than chained players, and did not have a corporate safety net to fall back on. In 2020, many such restaurants faced terrible losses due to lockdown restrictions.
What next for consumer foodservice?
Consumer foodservice is set to see a rebound to strong growth by all measures in 2021, with this set to continue for the rest of the forecast period, although with a slowing rate of increase. In 2021, as COVID-19 comes under better control in the country, there is expected to be less disruption to the operations of consumer foodservice outlets.
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Overview:
Understand the latest market trends and future growth opportunities for the Consumer Foodservice industry in India with research from Euromonitor International's team of in-country analysts – experts by industry and geographic specialisation.
Key trends are clearly and succinctly summarised alongside the most current research data available. Understand and assess competitive threats and plan corporate strategy with our qualitative analysis, insight and confident growth projections.
Data and analysis in this report provides further detailed coverage dedicated to the following key categories, where applicable:
Cafés/Bars
Full-Service Restaurants
Limited-Service Restaurants
Self-Service Cafeterias
Street Stalls/Kiosks
Consumer Foodservice by Location
If you're in the Consumer Foodservice industry in India, our research will help you to make informed, intelligent decisions; to recognise and profit from opportunity, or to offer resilience amidst market uncertainty.
The Consumer Foodservice in India report includes:
Analysis of key supply-side and demand trends
Detailed segmentation of international and local products
Historic volume and value sizes, company and brand market shares
Five year forecasts of market trends and market growth
Robust and transparent research methodology, conducted in-country
This report answers:
What is the market size of Consumer Foodservice in India?
Which are the leading brands in Consumer Foodservice in India?
How are multinational and local operators competing and expanding in India?
How are consumer lifestyle trends and eating habits shaping Consumer Foodservice in India?
How is the Consumer Foodservice industry adapting to a post-COVID-19 market environment? Where are the opportunities amidst the challenges?
How significant are health considerations in shaping the future of Consumer Foodservice in India? Which of these trends hold the greatest potential demand?
Where is future growth expected to be most dynamic?
Consumer Foodservice in India
EXECUTIVE SUMMARY
COVID-19 impact on consumer foodservice
COVID-19 country impact
Company response
Independent foodservice operations
What next for consumer foodservice?
MARKET DATA
Table 1 Units, Transactions and Value Sales in Consumer Foodservice 2015-2020Table 2 Units, Transactions and Value Sales in Consumer Foodservice: % Growth 2015-2020Table 3 Consumer Foodservice by Independent vs Chained by Type: Units/Outlets 2020Table 4 Consumer Foodservice by Independent vs Chained: % Foodservice Value 2015-2020Table 5 Sales in Consumer Foodservice by Eat-In vs Delivery and To-Go: % Foodservice Value 2015-2020Table 6 Sales in Consumer Foodservice by Food vs Drink Split: % Foodservice Value 2015-2020Table 7 Sales in Consumer Foodservice by Food vs Drink Split by Type: % Foodservice Value 2020Table 8 Sales in Consumer Foodservice by Online/Offline Ordering: % Foodservice Value 2015-2020Table 9 Sales in Consumer Foodservice by Location: % Foodservice Value 2015-2020Table 10 GBO Company Shares in Chained Consumer Foodservice: % Foodservice Value 2016-2020Table 11 GBN Brand Shares in Chained Consumer Foodservice: % Foodservice Value 2017-2020Table 12 GBN Brand Shares in Chained Consumer Foodservice: Units/Outlets 2020Table 13 Forecast Units, Transactions and Value Sales in Consumer Foodservice 2020-2025Table 14 Forecast Units, Transactions and Value Sales in Consumer Foodservice: % Growth 2020-2025
GLOBAL MACROECONOMIC ENVIRONMENT
GLOBAL INDUSTRY ENVIRONMENT
DISCLAIMER
SOURCES
Summary 1 Research Sources
Limited-Service Restaurants in India
KEY DATA FINDINGS
2020 IMPACT
Sales plummet as lockdown leads to closures and consumers are slow to return
Chained outlets see a slower value decline due to offers and adaptation
Jubilant Foodworks maintains its lead in limited-service restaurants
RECOVERY AND OPPORTUNITIES
Recovery likely to take time as incomes are impacted
Scope for growth due to adventurous consumers and more consumption occasions
Chained limited-service restaurants set to see strong outlet expansion
CATEGORY DATA
Table 15 Limited-Service Restaurants by Category: Units/Outlets 2015-2020Table 16 Sales in Limited-Service Restaurants by Category: Number of Transactions 2015-2020Table 17 Sales in Limited-Service Restaurants by Category: Foodservice Value 2015-2020Table 18 Limited-Service Restaurants by Category: % Units/Outlets Growth 2015-2020Table 19 Sales in Limited-Service Restaurants by Category: % Transaction Growth 2015-2020Table 20 Sales in Limited-Service Restaurants by Category: % Foodservice Value Growth 2015-2020Table 21 GBO Company Shares in Chained Limited-Service Restaurants: % Foodservice Value 2016-2020Table 22 GBN Brand Shares in Chained Limited-Service Restaurants: % Foodservice Value 2017-2020Table 23 Forecast Limited-Service Restaurants by Category: Units/Outlets 2020-2025Table 24 Forecast Sales in Limited-Service Restaurants by Category: Number of Transactions 2020-2025Table 25 Forecast Sales in Limited-Service Restaurants by Category: Foodservice Value 2020-2025Table 26 Forecast Limited-Service Restaurants by Category: % Units/Outlets Growth 2020-2025Table 27 Forecast Sales in Limited-Service Restaurants by Category: % Transaction Growth 2020-2025Table 28 Forecast Sales in Limited-Service Restaurants by Category: % Foodservice Value Growth 2020-2025
Cafés/Bars in India
KEY DATA FINDINGS
2020 IMPACT
Significant decline as COVID-19 lockdown affects sales
Independent outlets and bars suffer the most, whilst home delivery is not popular
Coffee Day Enterprises continues to lead a highly fragmented channel
RECOVERY AND OPPORTUNITIES
Slow return to the pre-pandemic level of sales
Prospects for growth remain high due to the expanding young consumer base
Eat-in will remain the dominant source of sales
CATEGORY DATA
Table 29 Cafés/Bars by Category: Units/Outlets 2015-2020Table 30 Sales in Cafés/Bars by Category: Number of Transactions 2015-2020Table 31 Sales in Cafés/Bars by Category: Foodservice Value 2015-2020Table 32 Cafés/Bars by Category: % Units/Outlets Growth 2015-2020Table 33 Sales in Cafés/Bars by Category: % Transaction Growth 2015-2020Table 34 Sales in Cafés/Bars by Category: % Foodservice Value Growth 2015-2020Table 35 GBO Company Shares in Chained Cafés/Bars: % Foodservice Value 2016-2020Table 36 GBN Brand Shares in Chained Cafés/Bars: % Foodservice Value 2017-2020Table 37 Forecast Cafés/Bars by Category: Units/Outlets 2020-2025Table 38 Forecast Sales in Cafés/Bars by Category: Number of Transactions 2020-2025Table 39 Forecast Sales in Cafés/Bars by Category: Foodservice Value 2020-2025Table 40 Forecast Cafés/Bars by Category: % Units/Outlets Growth 2020-2025Table 41 Forecast Sales in Cafés/Bars by Category: % Transaction Growth 2020-2025Table 42 Forecast Sales in Cafés/Bars by Category: % Foodservice Value Growth 2020-2025
Full-Service Restaurants in India
KEY DATA FINDINGS
2020 IMPACT
Plummeting sales and a halt to previous emerging trends
Independent full-service restaurants suffers the strongest decline
Pizza Hut extends its lead as pizza full-service restaurants sees a slower decline
RECOVERY AND OPPORTUNITIES
Dynamic growth expected even after recovery from the 2020 decline
Continued growth of home delivery, despite expected easing of COVID-19
Chained players will have the financial backing to continue expanding
CATEGORY DATA
Table 43 Full-Service Restaurants by Category: Units/Outlets 2015-2020Table 44 Sales in Full-Service Restaurants by Category: Number of Transactions 2015-2020Table 45 Sales in Full-Service Restaurants by Category: Foodservice Value 2015-2020Table 46 Full-Service Restaurants by Category: % Units/Outlets Growth 2015-2020Table 47 Sales in Full-Service Restaurants by Category: % Transaction Growth 2015-2020Table 48 Sales in Full-Service Restaurants by Category: % Foodservice Value Growth 2015-2020Table 49 GBO Company Shares in Chained Full-Service Restaurants: % Foodservice Value 2016-2020Table 50 GBN Brand Shares in Chained Full-Service Restaurants: % Foodservice Value 2017-2020Table 51 Forecast Full-Service Restaurants by Category: Units/Outlets 2020-2025Table 52 Forecast Sales in Full-Service Restaurants by Category: Number of Transactions 2020-2025Table 53 Forecast Sales in Full-Service Restaurants by Category: Foodservice Value 2020-2025Table 54 Forecast Full-Service Res taurants by Category: % Units/Outlets Growth 2020-2025Table 55 Forecast Sales in Full-Service Restaurants by Category: % Transaction Growth 2020-2025Table 56 Forecast Sales in Full-Service Restaurants by Category: % Foodservice Value Growth 2020-2025
Self-Service Cafeterias in India
KEY DATA FINDINGS
2020 IMPACT
Outlet closures and working from home lead to decline for self-service cafeterias
A small channel, with limited services hampering its potential
Independent players dominate
RECOVERY AND OPPORTUNITIES
Continued working from home will hamper the return to growth
However, the rising use of meal cards will maintain dynamism post-pandemic
Format set to remain unpopular as consumers seek quality and personal service
CATEGORY DATA
Table 57 Self-Service Cafeterias: Units/Outlets 2015-2020Table 58 Sales in Self-Service Cafeterias: Number of Transactions 2015-2020Table 59 Sales in Self-Service Cafeterias: Foodservice Value 2015-2020Table 60 Sales in Self-Service Cafeterias: % Units/Outlets Growth 2015-2020Table 61 Sales in Self-Service Cafeterias: % Transaction Growth 2015-2020Table 62 Sales in Self-Service Cafeterias: % Foodservice Value Growth 2015-2020Table 63 Forecast Self-Service Cafeterias: Units/Outlets 2020-2025Table 64 Forecast Sales in Self-Service Cafeterias: Number of Transactions 2020-2025Table 65 Forecast Sales in Self-Service Cafeterias: Foodservice Value 2020-2025Table 66 Forecast Self-Service Cafeterias: % Units/Outlets Growth 2020-2025Table 67 Forecast Sales in Self-Service Cafeterias: % Transaction Growth 2020-2025Table 68 Forecast Sales in Self-Service Cafeterias: % Foodservice Value Growth 2020-2025
Street Stalls/Kiosks in India
KEY DATA FINDINGS
2020 IMPACT
Strong decline as outlets and schools close due to COVID-19
Outlet closures are seen due to greater consumer concern about hygiene
Independents dominate, as consumers are interested in price and taste, not brand
RECOVERY AND OPPORTUNITIES
With a slow return to work and travel, recovery will take a couple of years
Low prices and wide range of products will maintain high sales
Strategies by players to stimulate growth
CATEGORY DATA
Table 69 Street Stalls/Kiosks: Units/Outlets 2015-2020Table 70 Sales in Street Stalls/Kiosks: Number of Transactions 2015-2020Table 71 Sales in Street Stalls/Kiosks: Foodservice Value 2015-2020Table 72 Street Stalls/Kiosks: % Units/Outlets Growth 2015-2020Table 73 Sales in Street Stalls/Kiosks: % Transaction Growth 2015-2020Table 74 Sales in Street Stalls/Kiosks: % Foodservice Value Growth 2015-2020Table 75 GBO Company Shares in Chained Street Stalls/Kiosks: % Foodservice Value 2016-2020Table 76 GBN Brand Shares in Chained Street Stalls/Kiosks: % Foodservice Value 2017-2020Table 77 Forecast Street Stalls/Kiosks: Units/Outlets 2020-2025Table 78 Forecast Sales in Street Stalls/Kiosks: Number of Transactions 2020-2025Table 79 Forecast Sales in Street Stalls/Kiosks: Foodservice Value 2020-2025Table 80 Forecast Street Stalls/Kiosks: % Units/Outlets Growth 2020-2025Table 81 Forecast Sales in Street Stalls/Kiosks: % Transaction Growth 2020-2025Table 82 Forecast Sales in Street Stalls/Kiosks: % Foodservice Value Growth 2020-2025
Consumer Foodservice By Location in India
KEY DATA FINDINGS
2020 IMPACT
Standalone best weathers the impact of COVID-19, but still declines
Home delivery expands to more locations as consumers stay at home
RECOVERY AND OPPORTUNITIES
Standalone will continue to grow despite maturity
Retail set to see the fastest recovery, along with new shopping centre openings
CATEGORY DATA
Table 83 Consumer Foodservice by Location: Units/Outlets 2015-2020Table 84 Sales in Consumer Foodservice by Location: Number of Transactions 2015-2020Table 85 Sales in Consumer Foodservice by Location: Foodservice Value 2015-2020Table 86 Consumer Foodservice by Location: % Units/Outlets Growth 2015-2020Table 87 Sales in Consumer Foodservice by Location: % Transaction Growth 2015-2020Table 88 Sales in Consumer Foodservice by Location: % Foodservice Value Growth 2015-2020Table 89 Consumer Foodservice through Standalone: Units/Outlets 2015-2020Table 90 Sales in Consumer Foodservice through Standalone: Number of Transactions 2015-2020Table 91 Sales in Consumer Foodservice through Standalone: Foodservice Value 2015-2020Table 92 Consumer Foodservice through Standalone: % Units/Outlets Growth 2015-2020Table 93 Sales in Consumer Foodservice through Standalone: % Transaction Growth 2015-2020Table 94 Sales in Consumer Foodservice through Standalone: % Foodservice Value Growth 2015-2020Table 95 Consumer Foodservice through Leisure: Units/Outlets 2015-2020Table 96 Sales in Consumer Foodservice through Leisure: Number of Transactions 2015-2020Table 97 Sales in Consumer Foodservice through Leisure: Foodservice Value 2015-2020Table 98 Consumer Foodservice through Leisure: % Units/Outlets Growth 2015-2020Table 99 Sales in Consumer Foodservice through Leisure: % Transaction Growth 2015-2020Table 100 Sales in Consumer Foodservice through Leisure: % Foodservice Value Growth 2015-2020Table 101 Consumer Foodservice through Retail: Units/Outlets 2015-2020Table 102 Sales in Consumer Foodservice through Retail: Number of Transactions 2015-2020Table 103 Sales in Consumer Foodservice through Retail: Foodservice Value 2015-2020Table 104 Consumer Foodservice through Retail: % Units/Outlets Growth 2015-2020Table 105 Sales in Consumer Foodservice through Retail: % Transaction Growth 2015-2020Table 106 Sales in Consumer Foodservice through Retail: % Foodservice Value Growth 2015-2020Table 107 Consumer Foodservice through Lodging: Units/Outlets 2015-2020Table 108 Sales in Consumer Foodservice through Lodging: Number of Transactions 2015-2020Table 109 Sales in Consumer Foodservice through Lodging: Foodservice Value 2015-2020Table 110 Consumer Foodservice through Lodging: % Units/Outlets Growth 2015-2020Table 111 Sales in Consumer Foodservice through Lodging: % Transaction Growth 2015-2020Table 112 Sales in Consumer Foodservice through Lodging: % Foodservice Value Growth 2015-2020Table 113 Consumer Foodservice through Travel: Units/Outlets 2015-2020Table 114 Sales in Consumer Foodservice through Travel: Number of Transactions 2015-2020Table 115 Sales in Consumer Foodservice through Travel: Foodservice Value 2015-2020Table 116 Consumer Foodservice through Travel: % Units/Outlets Growth 2015-2020Table 117 Sales in Consumer Foodservice through Travel: % Transaction Growth 2015-2020Table 118 Sales in Consumer Foodservice through Travel: % Foodservice Value Growth 2015-2020Table 119 Forecast Consumer Foodservice by Location: Units/Outlets 2020-2025Table 120 Forecast Sales in Consumer Foodservice by Location: Number of Transactions 2020-2025Table 121 Forecast Sales in Consumer Foodservice by Location: Foodservice Value 2020-2025Table 122 Forecast Consumer Foodservice by Location: % Units/Outlets Growth 2020-2025Table 123 Forecast Sales in Consumer Foodservice by Location: % Transaction Growth 2020-2025Table 124 Forecast Sales in Consumer Foodservice by Location: % Foodservice Value Growth 2020-2025Table 125 Forecast Consumer Foodservice through Standalone: Units/Outlets 2020-2025Table 126 Forecast Sales in Consumer Foodservice through Standalone: Number of Transactions 2020-2025Table 127 Forecast Sales in Consumer Foodservice through Standalone: Foodservice Value 2020-2025Table 128 Forecast Consumer Foodservice through Standalone: % Units/Outlets Growth 2020-2025Table 129 Forecast Sales in Consumer Foodservice through Standalone: % Transaction Growth 2020-2025Table 130 Forecast Sales in Consumer Foodservice through Standalone: % Foodservice Value Growth 2020-2025Table 131 Forecast Consumer Foodservice through Leisure: Units/Outlets 2020-2025Table 132 Forecast Sales in Consumer Foodservice through Leisure: Number of Transactions 2020-2025Table 133 Forecast Sales in Consumer Foodservice through Leisure: Foodservice Value 2020-2025Table 134 Forecast Consumer Foodservice through Leisure: % Units/Outlets Growth 2020-2025Table 135 Forecast Sales in Consumer Foodservice through Leisure: % Transaction Growth 2020-2025Table 136 Forecast Sales in Consumer Foodservice through Leisure: % Foodservice Value Growth 2020-2025Table 137 Forecast Consumer Foodservice through Retail: Units/Outlets 2020-2025Table 138 Forecast Sales in Consumer Foodservice through Retail: Number of Transactions 2020-2025Table 139 Forecast Sales in Consumer Foodservice through Retail: Foodservice Value 2020-2025Table 140 Forecast Consumer Foodservice through Retail: % Units/Outlets Growth 2020-2025Table 141 Forecast Sales in Consumer Foodservice through Retail: % Transaction Growth 2020-2025Table 142 Forecast Sales in Consumer Foodservice through Retail: % Foodservice Value Growth 2020-2025Table 143 Forecast Consumer Foodservice through Lodging: Units/Outlets 2020-2025Table 144 Forecast Sales in Consumer Foodservice through Lodging: Number of Transactions 2020-2025Table 145 Forecast Sales in Consumer Foodservice through Lodging: Foodservice Value 2020-2025Table 146 Forecast Consumer Foodservice through Lodging: % Units/Outlets Growth 2020-2025Table 147 Forecast Sales in Consumer Foodservice through Lodging: % Transaction Growth 2020-2025Table 148 Forecast Sales in Consumer Foodservice through Lodging: % Foodservice Value Growth 2020-2025Table 149 Forecast Consumer Foodservice through Travel: Units/Outlets 2020-2025Table 150 Forecast Sales in Consumer Foodservice through Travel: Number of Transactions 2020-2025Table 151 Forecast Sales in Consumer Foodservice through Travel: Foodservice Value 2020-2025Table 152 Forecast Consumer Foodservice through Travel: % Units/Outlets Growth 2020-2025Table 153 Forecast Sales in Consumer Foodservice through Travel: % Transaction Growth 2020-2025Table 154 Forecast Sales in Consumer Foodservice through Travel: % Foodservice Value Growth 2020-2025
The following categories and subcategories are included:
Consumer Foodservice
Chained Consumer Foodservice
Independent Consumer Foodservice
Chained Cafés/Bars
Independent Cafés/Bars
Chained Bars/Pubs
Independent Bars/Pubs
Chained Cafés
Independent Cafés
Chained Juice/Smoothie Bars
Independent Juice/Smoothie Bars
Chained Specialist Coffee and Tea Shops
Independent Specialist Coffee and Tea Shops
Chained Full-Service Restaurants
Independent Full-Service Restaurants
Chained Asian Full-Service Restaurants
Independent Asian Full-Service Restaurants
Chained European Full-Service Restaurants
Independent European Full-Service Restaurants
Chained Latin American Full-Service Restaurants
Independent Latin American Full-Service Restaurants