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Country Report
Consumer Foodservice in
United Arab Emirates
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Consumer Foodservice in the United Arab Emirates
May 2020
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Executive Summary
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Consumer foodservice faces challenges and maintains slow growth
In 2019, consumer foodservice saw another challenging year, with players struggling to maintain their revenue targets and profit margins. The current value growth rate was a long way from the strong performances seen early in the review period, and similar to the increase seen in 2018.
Foodservice gains a greater presence in shopping centres and retail outlets
As the retail segment faces the challenge of falling sales for tenants in key shopping centres, shopping centre operators are tending to focus on increasing the experiences offered to visitors. This has led them to offer more space to entertainment attractions, such as cinemas and play areas for children, as well as foodservice outlets and food courts, which are considered to be a tool to maintain footfall.
Americana Group maintains its lead in a fragmented industry
Americana Group continued to lead consumer foodservice in the United Arab Emirates in value terms in 2019, maintaining a similar share throughout the review period. One of the main strengths of this player is its range of brands across full-service restaurants and limited-service restaurants, including Pizza Hut, the leading brand in full-service restaurants, as well as KFC, Hardee’s and Chicken Tikka in chicken, burger and Asian limited-service restaurants, respectively.
Independent foodservice dominates, but is set to see a share decline
Independent foodservice continued to dominate in 2019 in terms of transaction volume and value, as well as outlet numbers. Although the value share of independent foodservice declined in this year, in the previous two years the share increased, and before that it declined, indicating a fluctuating picture in the review period.
Expo2020 to offer positive prospects for consumer foodservice
Over the forecast period consumer foodservice is expected to continue to see steady growth in transaction volumes and current value terms, as well in terms of outlet numbers. This will partly be due to increasing out-of-home consumption and food delivery amongst the largely expatriate population in the country, as well as Emiratis.
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Discover the latest market trends and uncover sources of future market growth for the Consumer Foodservice industry in United Arab Emirates with research from Euromonitor's team of in-country analysts.
Find hidden opportunities in the most current research data available, understand competitive threats with our detailed market analysis, and plan your corporate strategy with our expert qualitative analysis and growth projections.
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- 100% home delivery and takeaway
- Cafes and bars
- Consumer foodservice by location
- Fast food
- Full-service restaurants
- Self-service cafeterias
- Street stalls and kiosks
The Consumer Foodservice in United Arab Emirates market research report includes:
- Analysis of key supply-side and demand trends
- Historic volumes and values, company and brand market shares
- Five year forecasts of market trends and market growth
- Robust and transparent market research methodology, conducted in-country
Our market research reports answer questions such as:
- What is the market size of Consumer Foodservice in United Arab Emirates?
- What are the major brands in United Arab Emirates?
- How are economic or demographic factors impacting the foodservice industry in #Country»?
- How are multinational and local operators expanding in #Country»?
- How have consumer lifestyle trends and eating habits influenced foodservice in #Country»?
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This industry report originates from Passport, our Consumer Foodservice market research database.
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Consumer Foodservice in the United Arab Emirates
EXECUTIVE SUMMARY
Consumer foodservice faces challenges and maintains slow growth
Foodservice gains a greater presence in shopping centres and retail outlets
Americana Group maintains its lead in a fragmented industry
Independent foodservice dominates, but is set to see a share decline
Expo2020 to offer positive prospects for consumer foodservice
MARKET DATA
Table 1 Units, Transactions and Value Sales in Consumer Foodservice 2014-2019Table 2 Units, Transactions and Value Sales in Consumer Foodservice: % Growth 2014-2019
Table 3 Consumer Foodservice by Independent vs Chained by Type: Units/Outlets 2019
Table 4 Consumer Foodservice by Independent vs Chained: % Foodservice Value 2014-2019
Table 5 Sales in Consumer Foodservice by Eat-In vs Delivery and To-Go: % Foodservice Value 2014-2019
Table 6 Sales in Consumer Foodservice by Food vs Drink Split: % Foodservice Value 2014-2019
Table 7 Sales in Consumer Foodservice by Food vs Drink Split by Type: % Foodservice Value 2019
Table 8 Sales in Consumer Foodservice by Online/Offline Ordering: % Foodservice Value 2014-2019
Table 9 Sales in Consumer Foodservice by Location: % Foodservice Value 2014-2019
Table 10 GBO Company Shares in Chained Consumer Foodservice: % Foodservice Value 2015-2019
Table 11 GBN Brand Shares in Chained Consumer Foodservice: % Foodservice Value 2016-2019
Table 12 GBN Brand Shares in Chained Consumer Foodservice: Units/Outlets 2019
Table 13 Forecast Units, Transactions and Value Sales in Consumer Foodservice 2019-2024
Table 14 Forecast Units, Transactions and Value Sales in Consumer Foodservice: % Growth 2019-2024
CORONAVIRUS (COVID-19)
SOURCES
Summary 1 Research SourcesLimited-Service Restaurants in the United Arab Emirates
HEADLINES
PROSPECTS
Convenience, offers and personalised home-made food maintain value growth
Cloud kitchens are an increasingly attractive concept
Strong outlook for limited-service restaurants
COMPETITIVE LANDSCAPE
Americana Group retakes the lead due to continuous expansion
Despite losing its lead, Emirates Fast Food Co maintains growth with launches
Healthier consumer consumption impacts limited-service restaurants
CATEGORY DATA
Table 15 Limited-Service Restaurants by Category: Units/Outlets 2014-2019Table 16 Sales in Limited-Service Restaurants by Category: Number of Transactions 2014-2019
Table 17 Sales in Limited-Service Restaurants by Category: Foodservice Value 2014-2019
Table 18 Limited-Service Restaurants by Category: % Units/Outlets Growth 2014-2019
Table 19 Sales in Limited-Service Restaurants by Category: % Transaction Growth 2014-2019
Table 20 Sales in Limited-Service Restaurants by Category: % Foodservice Value Growth 2014-2019
Table 21 GBO Company Shares in Chained Limited-Service Restaurants: % Foodservice Value 2015-2019
Table 22 GBN Brand Shares in Chained Limited-Service Restaurants: % Foodservice Value 2016-2019
Table 23 Forecast Limited-Service Restaurants by Category: Units/Outlets 2019-2024
Table 24 Forecast Sales in Limited-Service Restaurants by Category: Number of Transactions 2019-2024
Table 25 Forecast Sales in Limited-Service Restaurants by Category: Foodservice Value 2019-2024
Table 26 Forecast Limited-Service Restaurants by Category: % Units/Outlets Growth 2019-2024
Table 27 Forecast Sales in Limited-Service Restaurants by Category: % Transaction Growth 2019-2024
Table 28 Forecast Sales in Limited-Service Restaurants by Category: % Foodservice Value Growth 2019-2024
Cafés/Bars in the United Arab Emirates
HEADLINES
PROSPECTS
Localised concepts and speciality coffee become increasingly popular
Cafés are repositioned as social networking and co-working spaces
Regulations and taxes affect operators of cafés/bars
COMPETITIVE LANDSCAPE
Popular specialist coffee and tea shop brands help franchisers perform well
The preference for home-grown concepts favours independent players
New entrant helps to boost sales and consumers’ interest
CATEGORY DATA
Table 29 Cafés/Bars by Category: Units/Outlets 2014-2019Table 30 Sales in Cafés/Bars by Category: Number of Transactions 2014-2019
Table 31 Sales in Cafés/Bars by Category: Foodservice Value 2014-2019
Table 32 Cafés/Bars by Category: % Units/Outlets Growth 2014-2019
Table 33 Sales in Cafés/Bars by Category: % Transaction Growth 2014-2019
Table 34 Sales in Cafés/Bars by Category: % Foodservice Value Growth 2014-2019
Table 35 GBO Company Shares in Chained Cafés/Bars: % Foodservice Value 2015-2019
Table 36 GBN Brand Shares in Chained Cafés/Bars: % Foodservice Value 2016-2019
Table 37 Forecast Cafés/Bars by Category: Units/Outlets 2019-2024
Table 38 Forecast Sales in Cafés/Bars by Category: Number of Transactions 2019-2024
Table 39 Forecast Sales in Cafés/Bars by Category: Foodservice Value 2019-2024
Table 40 Forecast Cafés/Bars by Category: % Units/Outlets Growth 2019-2024
Table 41 Forecast Sales in Cafés/Bars by Category: % Transaction Growth 2019-2024
Table 42 Forecast Sales in Cafés/Bars by Category: % Foodservice Value Growth 2019-2024
Full-Service Restaurants in the United Arab Emirates
HEADLINES
PROSPECTS
Players revamp their operations to remain competitive
Asian, Middle Eastern and pizza full-service restaurants remain popular
Fine dining restaurants face challenges but are more confident in the future
COMPETITIVE LANDSCAPE
Regional franchisers hold strong positions
Independent players continue to dominate full-service restaurants
Full-service restaurants use online promotional codes to attract consumers
CATEGORY DATA
Table 43 Full-Service Restaurants by Category: Units/Outlets 2014-2019Table 44 Sales in Full-Service Restaurants by Category: Number of Transactions 2014-2019
Table 45 Sales in Full-Service Restaurants by Category: Foodservice Value 2014-2019
Table 46 Full-Service Restaurants by Category: % Units/Outlets Growth 2014-2019
Table 47 Sales in Full-Service Restaurants by Category: % Transaction Growth 2014-2019
Table 48 Sales in Full-Service Restaurants by Category: % Foodservice Value Growth 2014-2019
Table 49 GBO Company Shares in Chained Full-Service Restaurants: % Foodservice Value 2015-2019
Table 50 GBN Brand Shares in Chained Full-Service Restaurants: % Foodservice Value 2016-2019
Table 51 Forecast Full-Service Restaurants by Category: Units/Outlets 2019-2024
Table 52 Forecast Sales in Full-Service Restaurants by Category: Number of Transactions 2019-2024
Table 53 Forecast Sales in Full-Service Restaurants by Category: Foodservice Value 2019-2024
Table 54 Forecast Full-Service Res taurants by Category: % Units/Outlets Growth 2019-2024
Table 55 Forecast Sales in Full-Service Restaurants by Category: % Transaction Growth 2019-2024
Table 56 Forecast Sales in Full-Service Restaurants by Category: % Foodservice Value Growth 2019-2024
Self-Service Cafeterias in the United Arab Emirates
HEADLINES
PROSPECTS
Self-service cafeterias remains a niche channel in the country
The concept of self-service cafeterias expands to semi-captive locations
The blending of retail and foodservice
COMPETITIVE LANDSCAPE
Ikea Restaurant remains dominant in self-service restaurants
Vapiano remains the only other notable player
Food delivery to enhance the competition for independent self-service cafeterias
CATEGORY DATA
Table 57 Self-Service Cafeterias: Units/Outlets 2014-2019Table 58 Sales in Self-Service Cafeterias: Number of Transactions 2014-2019
Table 59 Sales in Self-Service Cafeterias: Foodservice Value 2014-2019
Table 60 Sales in Self-Service Cafeterias: % Units/Outlets Growth 2014-2019
Table 61 Sales in Self-Service Cafeterias: % Transaction Growth 2014-2019
Table 62 Sales in Self-Service Cafeterias: % Foodservice Value Growth 2014-2019
Table 63 GBO Company Shares in Chained Self-Service Cafeterias: % Foodservice Value 2015-2019
Table 64 GBN Brand Shares in Chained Self-Service Cafeterias: % Foodservice Value 2016-2019
Table 65 Forecast Self-Service Cafeterias: Units/Outlets 2019-2024
Table 66 Forecast Sales in Self-Service Cafeterias: Number of Transactions 2019-2024
Table 67 Forecast Sales in Self-Service Cafeterias: Foodservice Value 2019-2024
Table 68 Forecast Self-Service Cafeterias: % Units/Outlets Growth 2019-2024
Table 69 Forecast Sales in Self-Service Cafeterias: % Transaction Growth 2019-2024
Table 70 Forecast Sales in Self-Service Cafeterias: % Foodservice Value Growth 2019-2024
Street Stalls/Kiosks in the United Arab Emirates
HEADLINES
PROSPECTS
Increase in outlets at tourist hotspots and retail locations favours growth
Players seek space in commercial locations
Food trucks increase their presence and the range of food options available
COMPETITIVE LANDSCAPE
The leaders struggle to maintain their shares
Independent street stalls/kiosks dominate and increase their share
Retail brands are offering more competition
CATEGORY DATA
Table 71 Street Stalls/Kiosks: Units/Outlets 2014-2019Table 72 Sales in Street Stalls/Kiosks: Number of Transactions 2014-2019
Table 73 Sales in Street Stalls/Kiosks: Foodservice Value 2014-2019
Table 74 Sales in Street Stalls/Kiosks: Foodservice Value 2014-2019
Table 75 Street Stalls/Kiosks: % Units/Outlets Growth 2014-2019
Table 76 Sales in Street Stalls/Kiosks: % Transaction Growth 2014-2019
Table 77 Sales in Street Stalls/Kiosks: % Foodservice Value Growth 2014-2019
Table 78 GBO Company Shares in Chained Street Stalls/Kiosks: % Foodservice Value 2015-2019
Table 79 GBN Brand Shares in Chained Street Stalls/Kiosks: % Foodservice Value 2016-2019
Table 80 Forecast Street Stalls/Kiosks: Units/Outlets 2019-2024
Table 81 Forecast Sales in Street Stalls/Kiosks: Number of Transactions 2019-2024
Table 82 Forecast Sales in Street Stalls/Kiosks: Foodservice Value 2019-2024
Table 83 Forecast Street Stalls/Kiosks: % Units/Outlets Growth 2019-2024
Table 84 Forecast Sales in Street Stalls/Kiosks: % Transaction Growth 2019-2024
Table 85 Forecast Sales in Street Stalls/Kiosks: % Foodservice Value Growth 2019-2024
Consumer Foodservice By Location in the United Arab Emirates
HEADLINES
PROSPECTS
Blended formats lead to expansion beyond traditional locations
Expo2020 to offer dedicated spaces for foodservice players
Lodging to remain attractive for new entrants focusing on concept restaurants
CATEGORY DATA
Table 86 Consumer Foodservice by Location: Units/Outlets 2014-2019Table 87 Sales in Consumer Foodservice by Location: Number of Transactions 2014-2019
Table 88 Sales in Consumer Foodservice by Location: Foodservice Value 2014-2019
Table 89 Consumer Foodservice by Location: % Units/Outlets Growth 2014-2019
Table 90 Sales in Consumer Foodservice by Location: % Transaction Growth 2014-2019
Table 91 Sales in Consumer Foodservice by Location: % Foodservice Value Growth 2014-2019
Table 92 Consumer Foodservice through Standalone: Units/Outlets 2014-2019
Table 93 Sales in Consumer Foodservice through Standalone: Number of Transactions 2014-2019
Table 94 Sales in Consumer Foodservice through Standalone: Foodservice Value 2014-2019
Table 95 Consumer Foodservice through Standalone: % Units/Outlets Growth 2014-2019
Table 96 Sales in Consumer Foodservice through Standalone: % Transaction Growth 2014-2019
Table 97 Sales in Consumer Foodservice through Standalone: % Foodservice Value Growth 2014-2019
Table 98 Consumer Foodservice through Leisure: Units/Outlets 2014-2019
Table 99 Sales in Consumer Foodservice through Leisure: Number of Transactions 2014-2019
Table 100 Sales in Consumer Foodservice through Leisure: Foodservice Value 2014-2019
Table 101 Consumer Foodservice through Leisure: % Units/Outlets Growth 2014-2019
Table 102 Sales in Consumer Foodservice through Leisure: % Transaction Growth 2014-2019
Table 103 Sales in Consumer Foodservice through Leisure: % Foodservice Value Growth 2014-2019
Table 104 Consumer Foodservice through Retail: Units/Outlets 2014-2019
Table 105 Sales in Consumer Foodservice through Retail: Number of Transactions 2014-2019
Table 106 Sales in Consumer Foodservice through Retail: Foodservice Value 2014-2019
Table 107 Consumer Foodservice through Retail: % Units/Outlets Growth 2014-2019
Table 108 Sales in Consumer Foodservice through Retail: % Transaction Growth 2014-2019
Table 109 Sales in Consumer Foodservice through Retail: % Foodservice Value Growth 2014-2019
Table 110 Consumer Foodservice through Lodging: Units/Outlets 2014-2019
Table 111 Sales in Consumer Foodservice through Lodging: Number of Transactions 2014-2019
Table 112 Sales in Consumer Foodservice through Lodging: Foodservice Value 2014-2019
Table 113 Consumer Foodservice through Lodging: % Units/Outlets Growth 2014-2019
Table 114 Sales in Consumer Foodservice through Lodging: % Transaction Growth 2014-2019
Table 115 Sales in Consumer Foodservice through Lodging: % Foodservice Value Growth 2014-2019
Table 116 Consumer Foodservice through Travel: Units/Outlets 2014-2019
Table 117 Sales in Consumer Foodservice through Travel: Number of Transactions 2014-2019
Table 118 Sales in Consumer Foodservice through Travel: Foodservice Value 2014-2019
Table 119 Consumer Foodservice through Travel: % Units/Outlets Growth 2014-2019
Table 120 Sales in Consumer Foodservice through Travel: % Transaction Growth 2014-2019
Table 121 Sales in Consumer Foodservice through Travel: % Foodservice Value Growth 2014-2019
Table 122 Forecast Consumer Foodservice by Location: Units/Outlets 2019-2024
Table 123 Forecast Sales in Consumer Foodservice by Location: Number of Transactions 2019-2024
Table 124 Forecast Sales in Consumer Foodservice by Location: Foodservice Value 2019-2024
Table 125 Forecast Consumer Foodservice by Location: % Units/Outlets Growth 2019-2024
Table 126 Forecast Sales in Consumer Foodservice by Location: % Transaction Growth 2019-2024
Table 127 Forecast Sales in Consumer Foodservice by Location: % Foodservice Value Growth 2019-2024
Table 128 Forecast Consumer Foodservice through Standalone: Units/Outlets 2019-2024
Table 129 Forecast Sales in Consumer Foodservice through Standalone: Number of Transactions 2019-2024
Table 130 Forecast Sales in Consumer Foodservice through Standalone: Foodservice Value 2019-2024
Table 131 Forecast Consumer Foodservice through Standalone: % Units/Outlets Growth 2019-2024
Table 132 Forecast Sales in Consumer Foodservice through Standalone: % Transaction Growth 2019-2024
Table 133 Forecast Sales in Consumer Foodservice through Standalone: % Foodservice Value Growth 2019-2024
Table 134 Forecast Consumer Foodservice through Leisure: Units/Outlets 2019-2024
Table 135 Forecast Sales in Consumer Foodservice through Leisure: Number of Transactions 2019-2024
Table 136 Forecast Sales in Consumer Foodservice through Leisure: Foodservice Value 2019-2024
Table 137 Forecast Consumer Foodservice through Leisure: % Units/Outlets Growth 2019-2024
Table 138 Forecast Sales in Consumer Foodservice through Leisure: % Transaction Growth 2019-2024
Table 139 Forecast Sales in Consumer Foodservice through Leisure: % Foodservice Value Growth 2019-2024
Table 140 Forecast Consumer Foodservice through Retail: Units/Outlets 2019-2024
Table 141 Forecast Sales in Consumer Foodservice through Retail: Number of Transactions 2019-2024
Table 142 Forecast Sales in Consumer Foodservice through Retail: Foodservice Value 2019-2024
Table 143 Forecast Consumer Foodservice through Retail: % Units/Outlets Growth 2019-2024
Table 144 Forecast Sales in Consumer Foodservice through Retail: % Transaction Growth 2019-2024
Table 145 Forecast Sales in Consumer Foodservice through Retail: % Foodservice Value Growth 2019-2024
Table 146 Forecast Consumer Foodservice through Lodging: Units/Outlets 2019-2024
Table 147 Forecast Sales in Consumer Foodservice through Lodging: Number of Transactions 2019-2024
Table 148 Forecast Sales in Consumer Foodservice through Lodging: Foodservice Value 2019-2024
Table 149 Forecast Consumer Foodservice through Lodging: % Units/Outlets Growth 2019-2024
Table 150 Forecast Sales in Consumer Foodservice through Lodging: % Transaction Growth 2019-2024
Table 151 Forecast Sales in Consumer Foodservice through Lodging: % Foodservice Value Growth 2019-2024
Table 152 Forecast Consumer Foodservice through Travel: Units/Outlets 2019-2024
Table 153 Forecast Sales in Consumer Foodservice through Travel: Number of Transactions 2019-2024
Table 154 Forecast Sales in Consumer Foodservice through Travel: Foodservice Value 2019-2024
Table 155 Forecast Consumer Foodservice through Travel: % Units/Outlets Growth 2019-2024
Table 156 Forecast Sales in Consumer Foodservice through Travel: % Transaction Growth 2019-2024
Table 157 Forecast Sales in Consumer Foodservice through Travel: % Foodservice Value Growth 2019-2024
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- Consumer Foodservice in Turkey | Apr 2020
- Consumer Foodservice in Ukraine | Apr 2020
- Consumer Foodservice in Venezuela | Apr 2018
- Consumer Foodservice in Vietnam | Apr 2020
Strategy Reports
- The Impact of Coronavirus on Customer Experience: Lifestyle Brands vs Customer Journey | Aug 2020
- Home Cooking and Eating Habits: Global Survey Strategic Analysis | Apr 2012
- The Haves and Have Nots: The Impact of the Widening Gap Between Rich and Poor | Nov 2011
- The Power of Proximity: The Complex Story of 21st Century Cities | Oct 2011
- The War on Meat: How Low-meat and No-meat Diets are Impacting Consumer Markets | Aug 2011
- Global Discretionary Goods & Services Markets in 2009 and 2010: Legacy of the Downturn (Part 2) | Oct 2010
- Global Market for Food Intolerance Products: At War With Our Food | Apr 2009
- The Way We Eat Now | Nov 2008
- For the Love of the Game: Global Sporting Habits and Implications for Marketers | Aug 2008
- Big World: Impact of the Obesity Pandemic on Global Marketing Strategies | Jun 2008
Company Reports
- Alsea SAB de CV in Consumer Foodservice | Dec 2009
- Brinker International Inc in Consumer Foodservice | Mar 2012
- Burger King Worldwide Inc in Consumer Foodservice | Oct 2014
- CKE Restaurants Inc in Consumer Foodservice | Mar 2013
- Darden Restaurants Inc in Consumer Foodservice | Mar 2011
- DineEquity Inc in Consumer Foodservice | Mar 2012
- Doctor’s Associates Inc in Consumer Foodservice | Nov 2014
- Domino’s Pizza Inc in Consumer Foodservice | Sep 2019
- Dunkin’ Brands Group Inc in Consumer Foodservice | Feb 2017
- Jack in the Box Inc. in Consumer Foodservice | Nov 2009
- McDonald’s Corp in Consumer Foodservice | Nov 2019
- OSI Restaurant Partners Inc in Consumer Foodservice | Jul 2009
- Papa John's International Inc in Consumer Foodservice | Nov 2013
- Restaurant Brands International in Consumer Foodservice | Jul 2019
- Restaurant Brands International Inc in Consumer Foodservice | Oct 2016
- Seven & I Holdings Co Ltd in Consumer Foodservice | Oct 2013
- Starbucks Corp in Consumer Food Service | Feb 2020
- Starbucks Corp in Consumer Foodservice | Mar 2016
- Wendy’s Co, The in Consumer Foodservice | May 2016
- Wendy’s/Arby’s Group in Consumer Foodservice | Sep 2010
- Whitbread Plc in Consumer Foodservice | Jan 2015
- Yum! Brands Inc in Consumer Foodservice | Oct 2019